Hotellit uima-altaalla - Urbandale, Des Moines

”Lovely facility and would stay again. ”

”Almost perfect except there is no refrigerator in the rooms. Room is large and extremely quiet. Free beer, wine and food at cocktail hour. Great pool and exercise room. The location is outstanding; every conceivable store, big box and restaurant with 1 mile. Can’t believe that West Des Moines isn’t putting downtown Des Moines out of business. ”

”Pool water freezing cold. ”

”Staff was great! Rooms weren’t quite like I was thinking but nice. ”

”Overall I gave 3 stars mainly because the advertised pictures verses the actual room were so far off that I really didn’t feel like I got what I paid for. I’m not trying to be picky but here’s the list. The room was much smaller than I expected. I was expecting a two room suite (a bedroom and a living room area). The living room area was said to have a pull out couch. Personally I would call it a loveseat. The advertised kitchen with stove top was a disappointment (the stovetop did not work...

”Found 5-6 key cards zipped in a pillow case cover in our room. Very odd. ”

”We arrived 15 minutes before the official check in time and staff refused to check us in. A person from the office came out and contacted housekeeping and found us a room after all. Our sink backed up while we were at tje concert. Front desk staff would only hive my daughter one water and said that was all she could get. I went and asked for water and was able to ask for three bottles. Overall a disappointing experience.”