Utica Hotellit

”Loved our stay at this hotel”

”Had no issues well maintained and clean”

”Very clean and the staff was amazing ”

”Great location. Clean and quiet. Good breakfast”

”An okay hotel. Beds are comfortable, good showers. AC works but I think it puts out a lot of humid air. If they fix that. 4 stars”

”Staff very friendly. Very pleasant visit.”

”A lot of kids stayed for sports tournaments and the breakfast bar was a mess due to them and staff could not keep up. ”

”Parking was easy and it was pet friendly, but the walls were nasty. The shower was nasty. There was burning marks on the sheet. There was mold on the ceiling above the toilet.”

”Accidentally booked 2 rooms a couple hours before showing up, and they made me pay for 2 rooms. Simple accident, but all sales are final, so travel insurance is a waste of money and a scam. The chairs were filthy like some kind of substance was dumped on them. The carpet looked like someone walked through with greasy boots. The bathroom sink was completely clogged and couldn’t drain. The bathroom walls had splatter from the toilet. The ceilings looked like it had mold growing on it. Would not...

”El desayuno estaba bien rico. El personal fueron amables atentos. Gracias ”

”Made the booking and the booking was lost and the property made no effort to resolve the issue. I was told it was my responsibility to figure out what was going on. I made the reservation, received the confirmation and was charged for the transaction. I spent near two hours on the phone mostly on hold. ”

”The hotel and rooms are clean and tidy. The staff is friendly and always willing to answer questions and concerns.”