Utterby Hotellit

”Lovely stay, beautiful setting”

”We did have a good stay but on arrival in our room, we found clothes drying, we guess from the previous occupant, which then made us question if the room had been fully cleaned. We were assured it was but we had doubts: 1. The floor in the bathroom looked like it had never met a mop, 2. The carpet across the room was in terrible condition, it looked like bleach had been used to clean it and there were red spots, we did point this out but we're told carpets were being changed in a couple of...

”Lovely quiet hotel and loads of parking with nice friendly staff. Would definitely stay again.”

”The overall house was clean and there were ample amenities. The owner was pleasant and greeted the guest, explaining the facilities adequately however, there were a number of issues: There were no towels provided (contrary to what was stated on the booking), there was no breakfast provided (contrary to what was stated on the booking), the free wi-fi was unusable and there were mouldy banana's in the cupboard! Not great sadly.”

”Clean room staff was good food was good”

”Great communication from the hotel before and during our stay, our room was clean and well equipped, breakfast was excellent, were unfortunately unable to park on the street outside, but there is a pay and display car park on the next street.”

”Very helpful staff and so friendly. Found us a room with aircon -much appreciated during the heatwave. Room had everything you needed. Breakfast was reasonably priced and great.”

”Loads of parking and I was made to feel welcome as soon as I entered the building. I was shown to my room and felt very well looked after. I ate in the restaurant both for evening meal and breakfast and the food was superb!”

”Room was dirty on arrival, pubic hairs in bed, no other rooms were not available, so had to leave and stay elsewhere. The receptionist was lovely but she was on her own could not help in anyway. The website shows lovely clean rooms, but this was not the reality. I have started a claim for a refund but would never book to stay again”

”Nice hotel the parking was a joke £11 a night I would have got a better deal in London wife as a blue badge the hotel did not want to know holiday inn express are not a disable friendly hotel which spoilt the day I parked down the road life is hard looking after wife Iwon’t be staying at this hotel again”

”I stumbled on a little gem, literally last minute midnight book anything adventure. The room was immaculately clean and very well presented. The host was warm friendly and unassuming with a very hands off leave you in peace approach. Recommended Gav”

”Clean room, clean kitchen. Some issues with heating and hot water, but the landlord was on it quickly, good place to stay for work.”

”Great location in the countryside. Very peaceful. Facilities were good. Good pubs down the road. The host was very friendly and helpful.”

”Beautiful rooms, environment, staff - would definitely go again!”

”Lovely stay, thank you.”

”Room was the let down. Bed sheets were rough, supplied desk fan was useless. I left at 6 am to travel back to get my own fan. No air con so room was so hot at night. To much junk on bed. By the time extra cushions were taken off. Not much room to move about in the room. Bathroom ok. Toilet quite close to wall. ROOM 315. not a pleasant stay. Staff were helpful. Gave us Taxi numbers but taxis not great to get.”

”Beautiful family room amazing beds dog friendly and lovely staff / owner very welcoming. Will definitely be back 😁”