Residenssit – Uusi-Seelanti

"Loistava sijainti, erinomainen hotelli keskellä Aucklandia. Allas puuttui."

"Hyvä sijainti, hieno hotelli. Mutta remontti meneillään."

"Aamiainen ihan hyvä. Huoneen lattia pölyinen, muuten siisti. Aamiaisen väittivät olevan maksamaton, vaikka applikaatiossa näkyi ennalta maksettu. Kaikki järjestyi kuitenkin lopulta."

"Fantastic hotel! Breakfast was great (though I was missing some cheese and salami), friendly staff, beautiful rooms and common areas. Not in the city and there were some roadworks next to it but still a short walk from the center.Would definitely stay again!"

"Good location, very clean and nice hotel.The dinner at the restaurant was delicious! Only reasons why I didn’t give 5 stars: service, room and view from the window. My first room was very tiny with super limited space for big luggage. A wonderful receptionist gave me a lot better room but the window was facing a parking lot, also the fridge in the room was very loud. I otherwise liked all the workers except one older woman at the reception, she was rude and lacking some customer service skills which the others had. When I checked out I felt very rushed like she was in a hurry to get rid off me and she didn’t even bother to smile or ask how my stay was(I stayed there for one full week). I’ve worked at hotel receptions myself so I know some days are hectic but still it doesn’t mean you need to rush people and be rude."