Lieber Kunde,vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfenMit freundlichen Grüßen

Dear Guest,thank you for you review! We hope to have you back :-) Best regards

Dear Guest,thank you for you review! We hope to have you back :-) Best regards

Dear Guest,thank you for your review. We are sorry that you only partially found your experience with us satisfactory. About the lift, Palazzo Lion Morosini is a XVIth Century Palace and its peculiar and unique structure does not allow, unfortunately, the possibility to have one to be installed. Best regards

I don't understand what you mean with the photo of the shampoo and soap bars, what did you want??Furthermore, with regard to noises, I remind you that we are in the center of Venice!! next time you can book in the countryside or by the sea (in winter you will be alone!)

Mr. Bayot Perseus, a very clean person (our maid did not want to enter their room because she felt like throwing up for the dirt and rubbish they left !!) did not understand that the air conditioning with the temperature of 15/18 degrees does not work !!!It is true that we have inscribed it on the ad, but it is also written to us that we have heatingAnd, I tried to make him understand, but to no avail, that if he comes in August (EXAMPLE) we can't give him heating just because it is written in the ad !!The truth (lousy) is that this Bayot wanted the discount (he even made me call from Hotels.com !!)I advise against the whole world to host this personI can send his personal data to those who ask me

I'm sorry about what happened, you are right, we had problems with the air conditioning but unfortunately I believe it can happen all over the world We gave everyone a discount, but we never saw you again It was enough for you to write to us and we would call expedia Instead now you have decided to write these bad things, evidently you feel very satisfied Good for you, good luck

kjære snille sir, du har bestilt et LITT rom !! du kan bestille det store rommet hvis du er klaustrofobisk! Og kunne du ikke kontrollere temperaturen? hva mener du ?? i september er de 18 grader, hva ønsket du? Oppvarming ?? eller klimaanlegg ?? eller vil være GOD og justere temperaturen

no need to invite people to keep in mind. There is written on all the websites that we DO NOT HAVE a lift However, our rooms are almost all on the first floor! (except one!)

Thank you so much Isabell for your nice words.. Paolo and staff

Thank you for your feedback, we are glad you enjoy our place!hope to have you again if future! Kind regard

Thank you, hope to have you again in our place!

Thank you for your review, we hope to have you again too! kind regard

Dear anonymous, 200 euros the days of the opening of the Biennale... they are not many. How many people were you and how many nights do you stay?....we have not received any complaints so I don't understand why you didn't immediately tell the problems you had in reception... I think if it was really very dirty you wouldn't have slept but you would have gone to another hotel....I think it's just a question of price you put 1.....but perhaps a lower price than Venice the days of the Biennale could not be found.

grazie

thanks, but I was hoping for a 5/5 :-)

THANKS A LOT