Ulkouima-allas

Arvostelut: The Malibu Hotel

4 out of 5
The Malibu Hotel
263 Le Hong Phong St., Thang Tam Ward, Vung Tau

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 116 kautta 191 arvostelua" "
Arvosana 8 - Hyvä. 58 kautta 191 arvostelua" "
Arvosana 6 - OK. 8 kautta 191 arvostelua" "
Arvosana 4 - Huono. 6 kautta 191 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 191 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

MASAHIRO

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Breakfast is a little shabby.
Yöpyi 1 yön huhtikuussa 2024
Front Office Manager vastasi 30.4.2024
Dear Mr. Takemoto,First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your feedback is a motivation that remind us always try our best to make the guest satisfy with our services.For your concern about mineral water, we have set up it as room standard, however, you could order more from our room service, we are so sorry that this information has not reached to you. We are also very appreciating your comments about the breakfast. We understand that the breakfast is very important to start a new day. That the reason why we are trying to make it be more variety and fresh for our guests.Once again, we would like to extend our deepest thank you for staying with us and therefore, we wish that we have more chances to welcome you back at Malibu hotel.Thank you & best regards

10/10 Loistava

BETSY

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleasant stay, breakfast was good and service as well. Definitely recommend this to others
Yöpyi 1 yön huhtikuussa 2024
Front Office Manager vastasi 30.4.2024
Dear Miss. Hua,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.

6/10 OK

Amjad

Two stars knocked off as both Gym and Spa were being renovated. Chose this place as it had a gym, but was let down
Yöpyi 3 yötä maaliskuussa 2024
Front Office Manager vastasi 24.3.2024
Dear Ms. Naseer,On behalf of the Malibu Management Team, we would like to express our sincere gratitude for choosing Malibu during your stay in the beautiful coastal city of Vung Tau.Giving our guests the best services is always our priority. That is the reason why our Malibu Team always tries to improve the service qualities as well as facilities. The hotel is currently undergoing conducting a maintenance to upgrade the hotel so some services will be temporarily suspended We apologize for any inconvenience this may cause and appreciate your understanding.When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to.Thank you & best regards.

10/10 Loistava

Quang, MIDWAY CITY

Clean, spacious, good staff services, near beach
Yöpyi 1 yön maaliskuussa 2024
Front Office Manager vastasi 24.3.2024
Kính chào Anh Quang,Lời đầu tiên, xin cám ơn Anh đã lựa chọn khách sạn Malibu là điểm dừng chân trong kỳ nghỉ của Anh tại thành phố biển Vũng Tàu.Với mong muốn đem lại cho khách hàng sự hài lòng nhất về dịch vụ cũng như cơ sở vật chất, đội ngũ nhân viên Malibu luôn cố gắng để hoàn thiện mình hơn nhằm nâng cao chất lượng dịch vụ cũng như đem đến những trải nghiệm tốt nhất cho khách hàng.Những lời khen tặng của Anh là nguồn động lực cho toàn thể nhân viên khách sạn tiếp tục cố gắng hơn nữa để ngày càng hoàn thiện hơn dịch vụ của mình trong tương lai.Hy vọng sẽ lại được đón tiếp Anh quay lại Malibu trong các dịp tiếp theo.Mến chúc Anh Quang nhiều sức khỏe.

4/10 Huono

Hung, Garden Grove

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff check in was terrible service. And the room was too dirty.
Yöpyi 1 yön maaliskuussa 2024
Front Office Manager vastasi 19.3.2024
Dear Mr. Hung,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. Moreover, we also have periodical training courses for staffs about how to serve guests well during guests’ stay at the hotel.For the process of customer service improvement, we can not avoid some mistakes that might cause inconvenient experiences to you. We sincerely apologize for it and hope you will sympathize for us.We look forward to welcoming you and your family in the near future and we are sure that you will feel much more satisfied than you used to.

10/10 Loistava

Hieu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Malibu is nice in it's own way, but there is a lack of activities around the area.
Yöpyi 1 yön helmikuussa 2024
Front Office Manager vastasi 19.3.2024
Dear Mr. Hieu,On behalf of the Malibu Management Team, we would like to express our sincere gratitude for choosing Malibu during your stay in the beautiful coastal city of Vung Tau.Giving our guests the best services is always our priority. That is the reason why our Malibu Team always tries to improve the service qualities as well as facilities. The hotel is currently undergoing conducting a maintenance to upgrade the hotel so some services will be temporarily suspended We apologize for any inconvenience this may cause and appreciate your understanding.When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to.Thank you & best regards.

10/10 Loistava

Jens

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Kieu Huong, Elgin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s my first time staying there. I am very impressed with the hotel and will definitely be back again soon with my families. Everything is beautiful inside and super clean.
Yöpyi 1 yön helmikuussa 2024
Front Office Manager vastasi 23.2.2024
Dear Ms. HươngFirst of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.

10/10 Loistava

Michael C

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Son, Pittsburgh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and professional staff. The facility is pretty new.
Yöpyi 1 yön helmikuussa 2024
Front Office Manager vastasi 23.2.2024
Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.

8/10 Hyvä

Eliseo

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Thaonhi

The bufffet should be better
Yöpyi 1 yön tammikuussa 2024
Front Office Manager vastasi 23.2.2024
Dear Ms. Nhi,It is our Malibu Team’s great honor for having chance to serve you and your family during your stay here and we are so sorry for unexpected things that should not be happened and therefore, it made you feel inconvenient and uncomfortable. Our service conception is taking care of every small detail in our service feature during our guests’ stay at the hotel. Our Management Team very appreciates your sincere comments which help us improve our service day by day.When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to.Thank you & Best regards.

10/10 Loistava

Hakwon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

JUNEKEUN

Hyvää: Palvelut/mukavuudet
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

MICHAEL, DALY CITY

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay. Quiet, safe and all the staff were very polite…especially the security guards working the parking area. Will definitely stay again!

10/10 Loistava

Tran

Everything is awesome
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Jay

Liikematkailija
Hyvää: Palvelut/mukavuudet
Nice quiet place
Yöpyi 2 yötä lokakuussa 2023
Front Office Manager vastasi 20.10.2023
Dear Mr. Choksi Jay Kiritkumar,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.

10/10 Loistava

Thanh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s nice place.
Yöpyi 1 yön maaliskuussa 2023
Front Office Manager vastasi 15.3.2023
Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you and Best regards.

10/10 Loistava

Younghak

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2023

6/10 OK

Trang

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2023

10/10 Loistava

Jean

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Malibu hotel is a lovely hotel, nice rooms, excellent service and great location close to the beach. I got the room with ocean view, which is just spectacular. The hotel staff are friendly, accommodating and very helpful. The restaurant serve good foods and for breakfast. Although I stayed 4 nights for vacation trip, I did feel relaxed and energized
Yöpyi 4 yötä helmikuussa 2023
Front Office Manager vastasi 19.2.2023
Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.

10/10 Loistava

hien gia

Yöpyi 3 yötä helmikuussa 2023

10/10 Loistava

mai

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really appreciate the service from the hotel. Very professional and friendly, I love to stay In Malibu hotel next visit Vietnam
Front Office Manager vastasi 28.1.2023
Dear Valued Guest, Thank you very much for your beautiful review of our hotel. We so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. The Management Team

10/10 Loistava

hien gia

10/10 Loistava

Sungjin

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Thanh Tung

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place to visit in Vung Tau. Highly recommend!
Yöpyi 1 yön joulukuussa 2022
Front Office Manager vastasi 6.1.2023
Dear Valued Guest,First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards

10/10 Loistava

KEN

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat

10/10 Loistava

An-Hoa

Yöpyi 1 yön joulukuussa 2022

10/10 Loistava

Tu

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staffs. Spacious rooms.
Front Office Manager vastasi 17.12.2022
Dear Valued Guest, Thank you very much for your beautiful review of our hotel. We so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Sincerely, The Management Team

10/10 Loistava

PETER

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean , nice staff, good breakfast
Yöpyi 2 yötä lokakuussa 2022
Front Office Manager vastasi 11.11.2022
Dear Mr. Peter, Thank you very much for your beautiful review of our hotel. We so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Sincerely, The Management Team

10/10 Loistava

Thanh

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel with excellent services!
Yöpyi 1 yön lokakuussa 2022
Front Office Manager vastasi 21.10.2022
Dear Valued Guest,First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards

8/10 Hyvä

Lawrence

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Located near the beach and close to Lotte mart. There are about three or four local seafood restaurants opposite hotel. Was there over the weekend and a lot of locals from hcmc came up, I think. Hence hotel was very lively and it was nice. Breakfast was alright to me and the service staff was attentive. Spread was good to me as I do enjoy it even though a do not eat much at breakfast. Check in and out was smooth. Counter staff was very helpful. They were able to extend me check out but at a fee.
Yöpyi 3 yötä syyskuussa 2022
Front Office Manager vastasi 21.10.2022
Dear Mr. Lawrence, First of all, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.

10/10 Loistava

daniel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The best hotel in Vung Tau!!
I had a wonderful experience at the Malibu The staff is incredibly friendly and polite- very professional and made me feel very welcome Everything was wonderful and I will definitely recommend and stay at the Malibu each time I visit Vung Tau - Special thank you to the Bao Ve who always help my girl find a parking spot and opened the door with an incredible smile and warm greeting- made me feel exceptionally welcomed.
Yöpyi 4 yötä elokuussa 2022
Front Office Manager vastasi 7.9.2022
Dear Mr. Daniel,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.

6/10 OK

Jeongmin

Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

SEUNGWEON

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

Chris

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall loved staying here from the appearance outside of the hotel and the luxurious lobby with the waterfall. The excellent staff and very polite and accomodating the welcome refreshment given to guests upon checking in. The breakfast buffet and restaurant good choices, the swimming pool was wonderful as well. What impressed me most was the beautiful and spacious rooms and how comfortable it was. I will definitely recommend this hotel to anyone visting Vung Tàu you wont be disappointed. I will definitely come here again.
Yöpyi 6 yötä kesäkuussa 2022
Front Office Manager vastasi 5.7.2022
Dear Mr. Chris, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.

10/10 Loistava

Yoonah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
One of the best hotels in town, obvious when walking around and just looking at the structure conditions!
Yöpyi 1 yön kesäkuussa 2022
Front Office Manager vastasi 30.6.2022
Dear Ms. Jeon Yoon Ah, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.

4/10 Huono

Phuong

Matkusti ryhmän kanssa
Horrible hotel
Hotel front desk service ladies where not that friendly. They do not even give you an iron board or iron but I stark make you pay for them to do it for you. Bathroom amenities where very light with supplies. Food buffet was not good. Front lobby was always hot. Just over all unpleasant I should have stayed at the Pullman next door where I stayed before. Malibu needs a big renovation
Yöpyi 2 yötä toukokuussa 2022
Front Office Manager vastasi 18.6.2022
Dear Mr/ Ms. Phuong, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. For the process of customer service improvement, we can not avoid some mistakes that might cause inconvenient experiences to you, we are so sorry for that and hope you will sympathize for us. We also have periodical training courses for staffs about how to serve guests well during guests’ stay at the hotel. When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to. Thank you & Best regards.

8/10 Hyvä

Fraser

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quality hotel near lotte mall
Hotel is pretty nice, nice view, staff service good but other than near lotte mall and a mini fun fair, nothing much. Okay for 1 night stay.
Yöpyi 1 yön maaliskuussa 2022
FOM vastasi 14.5.2022
Dear Mr. Fraser, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.

10/10 Loistava

Darrell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location. Large rooms, Good breakfast buffet
Yöpyi 1 yön joulukuussa 2021

8/10 Hyvä

Eric

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
還不錯
Yöpyi 1 yön maaliskuussa 2021
Front Office Manager vastasi 4.4.2021
Dear Valued Guest, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.

10/10 Loistava

Miyoung

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
말리부 호텔
출장으로 묵은 호텔인데 전체적으로 깔끔하고 직원들도 친절하고 조식 식당도 괜찮아 만족스럽게 지내다 왔습니다.
Yöpyi 2 yötä tammikuussa 2021
Front Office Manager vastasi 17.2.2021
Dear Valued Guest, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us and therefore, we wish that we have more chances to welcome you back at Malibu hotel. Thank you & best regards

8/10 Hyvä

CHANGWOOK

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
There are good place and staffs very kind. But some request is la little bit late.
Yöpyi 1 yön marraskuussa 2020
Front Office Manager vastasi 24.11.2020
Dear Mr. Changwook, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. Moreover, we also have periodical training courses for staffs about how to serve guests well during guests’ stay at the hotel. For the process of customer service improvement, we can not avoid some mistakes that might cause inconvenient experiences to you. We sincerely apologize for it and hope you will sympathize for us and please know that we will certainly improve our services based on your feedback. We look forward to having the chance to welcome you and your family back in the near future, we are sure that you will feel much more satisfied when you do. Thank you and best regards.

8/10 Hyvä

Colin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nicestaff
Very nice and helpful staff. Big rooms. Bed a bit hard. Aircon seemed to be not too cooling.
Yöpyi 1 yön lokakuussa 2020
Front Office Manager vastasi 18.10.2020
Dear Mr. Colin, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and with your feedback, we can ameliorate our service to make the guests feel most comfortable and convenient when staying at the Malibu. We have saved your information for your next stay. We look forward to welcoming you in the near future and we are sure that you will feel much more satisfied than you used to. Thank you & best regards.

10/10 Loistava

Sang

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2020

10/10 Loistava

taka, ハノイ

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
とても清潔、立地も良かった。プール、朝食も満足。
Yöpyi 2 yötä heinäkuussa 2020
Front Office Manager vastasi 31.7.2020
Dear Mr. Taka, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.

6/10 OK

Phuong

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2020

8/10 Hyvä

Green, Hanoi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
帰りのバス予約など親切に対応してくれた。
Yöpyi 1 yön kesäkuussa 2020
Front Office Manager vastasi 21.6.2020
Dear Mr. Valued Guest, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.

10/10 Loistava

Gemma

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Hotel
Very nice hotel, probably the best we've stayed at in Vung Tau. Good location, very friendly staff, and excellent facilities. Will stay again for sure.
Yöpyi 2 yötä kesäkuussa 2020
Phuong Nguyen vastasi 17.6.2020
Dear Valued Guest, First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel. Thank you & best regards.