The hotel was clean, and the room was spacious. However, the bathroom lacked a counter to place our toothbrushes and other personal items—it only had a cabinet in front of the sink. Unfortunately, my experience in the first-floor dining area was terrible. The server was extremely rude. I was traveling with my son, and due to a flight cancellation, we stayed for one night. The server didn’t bring us plates or cutlery, never checked in to see if we were okay, forgot our second order, and did not follow instructions for the first order. When I stood up to speak with a manager, the server noticed I was upset and, in a very rude tone, asked, “What do you want?!” Thankfully, the manager was kind and apologized for the server’s behavior.
