Hotellit uima-altaalla - Emgwenya, Mpumalanga

”We had a fantastic stay, host was super friendly and helpful, on call, cottages was newly furnished, had all the basics, limited Wifi, but enough for emails and Watsapps, could watch rugby at the restaurant, meals there upon request, emergency lighting around the premises during load shedding but not in the unit so take your torches, breath taking walks and river views, enough stunning swimming spots along the multiple pristine river crossings along the way for the hot summer day walks in the...

”We did not use it”

”I booked a luxury house … When we got there we were put into an apartment. After speaking to the manger we were into the luxury house …but when go to the house the carpets were wet. They then tried to give us another house that didn’t look as if it was clean … ”

”We had a marvellous time at Caracal Lodge. It was a wonderful away from it all experience. Magtree Cottage was very comfortable and well equipped even though there is no electricity, power being supplied by gas appliances, paraffin lamps and LED lighting. It was magical to wake up with views of the resident giraffe family as well as zebra, impala, horses and a pet pig! Outside there was a braai, fire pit in a lovely shaded area and a small pond. Exploring the 300 hectare game park there...

”Bed had pocking springs, rooms not well maintained, amenities insufficiently covered.”

”The biggest problem was that they had no record of our reservation which was confirmed and paid for through Expedia 10 days earlier. I did try to confirm with them 4 days prior to arrival as my wife and daughter have not received any instructions regarding check in. No response! It took me 2 hours to try and sort this out - I am in Canada and was texted by my wife at 3:30 am my time. Once this big problem was sorted out , my family was very impressed. BETTER COMMUNICATION WOULD BE WONDERFUL!! ”