Red Roof Inn – West Knoxville, Tennessee

”Clean room ”

”We had to spend five day near the UT Medical center for my husband to have radiation treatment. Staying at a hotel save us 3 hours of driving everyday. We got this hotel because they had an indoor pool. But when I went to the pool it was very cold. Only the water coming out the jets was a little warm. The bathtub in the room had a crack in side and would not hold water. The bed was not as comfortable as the hotel we usually use. The price was a little more here and they don’t have breakfast...

”I booked this hotel for a two-night stay but checked out around 5 AM the first night because the room conditions were unacceptable. The room was not just unclean—it was clearly not serviced at all. The sheets were stained and not properly fitted. The floors were visibly dirty with debris throughout, and none of the surfaces appeared to be wiped down. The towels had black debris and looked like worn rags. Only one bar of soap and a small bottle of shampoo were provided. Several items were...