Motellit – West Knoxville

”Bring your own towels! They definitely don’t wanna give any extra even if your toddler throws all of yours into the tub! House keeping was great though, rooms are old. ”

”It’s definitely an older property but it was clean and a nice place to stay overall. The staff was nice and accommodating the whole trip if we needed anything. ”

”Staff was courteous and allowed us to check in an hour early, which was very nice. However, there were several issues with the room. The bathroom door didn't properly fit and you had to forcefully pull it closed, which was extremely loud to both open and close. Also, the in-room alarm was previously set, which woke my wife up at 3 a.m. and she had to figure out how to turn it off in the middle of the night. But the biggest problem was the smoke alarm, which started doing three-chirps at 4 a.m....

”Clean room, very helpful nice old man who checked us in. Value for money for sure! We rested and watched movies, all and all nice stay.”

”Room was clean, comfortable bed, the breakfast could have been better.”

”Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia. ”

”The door sweep wasn’t on the door so there was a huge gap under the door. The first room smelled like someone had just been in there smoking - we asked for non smoking. And the beds are new but now small full size beds and thin mattresses. Probably our last stay. ”

”We left at 0515, office was not open, pictures of room on expedia, was not the room i checked into, beds were clean, someone needs to scrub the bathtub, had a dirt ring. Not in a bad area, within walking distance to Walmart.”

”Staff courteous ”

”I found a bed bug on my pillow when I arrived. I told the front desk, said I wanted to cancel and get a refund, and found another place to stay. I was yelled at, made out to be liar, and refused my money back by the owner even after I provided proof (a picture and geotag). Expedia finally gave me my money back, but the hotel owner and staff still haven’t taken responsibility for the incident. I’m truly appalled, not even by the bed bug, but by the way I was treated.”