Asunnot – West Malling

”No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

”Clean spacious flat although it's on a very busy main road. We booked it because of the garden but it was unusable because it was totally overgrown so nowhere to sit or stand. Another point I would like to make is that for safety we think there should be a hand rail on the stairs as they are quite steep and there is nothing to hold on to. Location is central to going places in the area.”

”Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...

”Clean accommodation and convenient location. We arrived 15 mins early and had to wait till exactly 3pm before unlocking - so worth bearing this in mind. The rooms were a good size and having a garden that had direct access to a little kids play park was great for our 4 year old. Bus stops outside make it convenient for getting around. Would stay again if needing somewhere to stay around Greenwich in the future. I was boarded with automated messages direct from the hosts as well as via...