West Scrafton Hotellit

”The lady that greeted us was lovely and she then told us where our room was. We hoped to eat in the hotel but was told that the chef had called in unable to cook. I tried to find out if we could get breakfast next morning but nobody came back to us. Nobody told us how to exit the building in an emergency and when we left the next morning at 9.45 we had to let ourselves out and leave the keys on the bar having seen no one! Middleham itself is beautiful and the hotel ideally situated but it let...

”Well presented with table service very nice”

”Our room was clean,as was the bathroom. The matrass was very soft,would gave preferred firmer.The meals were satisfactory. I would visit again”

”The apartment was exceptionally clean, Close to the shops , parking a little tight with a larger car , had a lovely stay”

”Great location”

”Once I got my head past the idea that ‘this is not a Marriott’ I came to realize this is a great hotel. Room was comfortable. I was able to park right outside the hotel front door every night. Breakfast was good. The bar area is well presented with a good mix of locals and tourists to talk to. Room attended to daily. The local town is very pleasant. Some great coffee shops and pubs.”

”Breakfast was excellent Staff attentive Room small and noisy- great shower”

”Very nice, big room. Very comfortable bed, good bathroom. Lovely pub. Great cooked breakfast. Friendly, good value for money.”

”Stay often, so it must be good”

”Excellent all round. Would definitely recommend”

”Helpful staff , excellent room”

”I've stayed here, overnight, on two occasions in the last month. During both stays I have come down for a continental breakfast either at 7.45am or 8.30am only to find the through door into the breakfast area was locked and no one around to give access. This meant I had to go to a nearby shop to buy breakfast at an extra cost to me even though it was already part of my booking cost. On both occasions complained afterwards to the pub manager and received no apology as he stated breakfast was at...

”Beautiful location, very clean, friendly staff, delicious food. We will definitely visit again, thoroughly enjoyed our stay!!”

”Beautiful setting, Staff friendly and very helpful. Room was charming. Plenty of parking. We had underfloor heating and found the room too hot through the night and bed a little to hard for me. If looking for hairdryer ours was positioned behind the curtain and unable to find it when I needed it.”