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Arvostelut: Kings Arms Hotel Westerham by Greene King Inns

3 out of 5
Kings Arms Hotel Westerham by Greene King Inns
Market Square, Westerham, England

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 33 kautta 202 arvostelua" "
Arvosana 8 - Hyvä. 77 kautta 202 arvostelua" "
Arvosana 6 - OK. 58 kautta 202 arvostelua" "
Arvosana 4 - Huono. 20 kautta 202 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 202 arvostelua" "

7,2/10

Siisteys

8,2/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

6,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Robert

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Hotel location is excellent. The staff were welcoming and friendly. Hotel room was a little worn and needed updating. Layout of room was well done it consisted of bedroom, sitting room and bathroom (with bath and shower combination.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Rise

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Seems like an older historic property. What they lack in appearance they make up for it in the way you are treated. Courteous staff who hussles, nice kettle in room with choices. Great restaurant. Good nights rest!
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

David

Hyvää: Henkilökunta ja palvelu
An enjoyable stay, thanks to staff. The hotel itself is looking tired but it is comfortable.
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Robert

Friendly old pub with rooms. Good bed in a large room (Ann Boleyn) but very tired decor and ancient bathroom. However very good value for money.
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

D

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tied hotel.
Very dated. Paint peeling off the ceiling and wall paper missing. Shower not working and silicone around bath black and mouldy. Carpets had stains on them and transformer plugged in roof so works can be carried on outside.
Yöpyi 2 yötä joulukuussa 2023

6/10 OK

Lloyd

Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Good for a short stop,
Were not advised about the building work and scaffolding that was erected front and back. Note to other users. While it states there is no reception. There is a reception desk at the front entrance. The car park is on the left of the building as you face it. Easy to miss. Bit of a squeeze. You will need to register at reception. Whilst the rooms are clean they are showing signs of wear and tear. Also lighting is very dim. You can eat in the Pub bar or restaurant the menu is the same. Food was good.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

James

Hyvää: Siisteys ja henkilökunta ja palvelu
CAN'T COMMMENT AS WORK BEING CARRIED OUT BUT VERY DARK IN ROOM. EXCELLENT BREAKFAST AND RECEPIONIST.
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly and inviting
The staff were lovely and couldn’t do enough for you. The room was clean and comfy and the breakfast was really nice, the only thing I would say is the coffee at breakfast was Luke warm at best and even though I asked for another coffee pot it was still only luke warm when they bought it out but other than that I couldn’t fault it. I would definately go back again
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Agnieszka

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very lovely place
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Jennifer

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Mixed feelings but great staff!
We had an overnight weekend stay for a wedding. The service was very good - reception were very helpful and friendly, same as bar staff. However, the condition of the building upstairs was poor. The Kings Arms is in dire need of a makeover. There was a lot of peeling paint, threadbare carpets and the bathroom needed a big revamp, with the toilet seat not squarely on the lavatory and a lot of brown mildew staining round the shower screen.
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Agnieszka

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely place , comfortable accommodation, professional, helpful staff
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

c

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good.
Everything was as in the description by the hotel. I would stay here again.
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Jim

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
"You pay for what you get" is often heard. The hotel is a little 'tired' and in need of some TLC and the WIFI was no use in room 10. (It is being replaced so hopefully that issue will not reoccur) However every staff member was more than welcoming and always very willing to assist (as was the Manager who was identified at Breakfast. I've stayed twice now and each room was well equipped with far more than Travelodge of Premier Inn - besides a great selection of hot drinks, a bottle of water and I noticed Hair-dryer (don't need it), Iron / Ironing board (didn't use it). Food is excellent quality, cost and is presented well. Communal areas are clean and tidy. I will stay again.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

c

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient and well priced - excellent staff
Very friendly - splendid food and helpful and attentive staff - budget reflected in some detail 'patina' of fittings but a comfortable and clean environment
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Agnieszka

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Staff was very helpful, professional. Like the food at the restaurant and the room was very clean and comfortable.
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

paul

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Elegante coaching inn
Great location for visiting local national trust properties. Very good service from all the staff we encountered . We didn't have breakfast but the evening meals were fairly priced and good quality. The bedroom was spacious and had a very comfortable bed , but some attention to detail with regards to cleaning would be good .
Yöpyi 3 yötä syyskuussa 2023

8/10 Hyvä

Keith

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Darrell

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Although the decor is tired in places (a coat hanger was used to prop open the sash window in our room, our room was comfortable and the staff were excellent. Free car parking and good food and drink were also available, while the location in the heart of Westerham was lovely.
Yöpyi 2 yötä syyskuussa 2023

2/10 Hirveä

Julie

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst hotel ever
The stay at this hotel was terrible. States that it is wheelchair friendly but it is not at all suitable for someone like me who is disabled.
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Adam

Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Theo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Achter de poort genoeg parkeergelegenheid.
Yöpyi 1 yön syyskuussa 2023

6/10 OK

Janis

Yöpyi 2 yötä elokuussa 2023

6/10 OK

Timothy

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Stop over stay
Overall decent value for money but the rooms are a bit tired, breakfast was good and friendly service
Yöpyi 1 yön heinäkuussa 2023

6/10 OK

David

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Julia

Yöpyi 2 yötä heinäkuussa 2023

2/10 Hirveä

ian

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cheap and worn out but nice staff
Worn out and loud. No way to hang up a towel in bathroom,on street rooms noisy, carpet is threadbare. Breakfast was ok. Staff nice but this is basically a bar with some very old rooms upstairs.
Yöpyi 2 yötä kesäkuussa 2023

6/10 OK

Greg

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Lovely staff but rooms are getting too over tired
The reception lady was excellent but the rooms are so tired and we need to stay at least several times a month so we know what we are getting but this time in room 11 the shower was broken and there was no hot water , we don’t expect allot but for £100 you expect at least the minimum ! The staff are great can’t fault them but each room by room just needs new windows and showers and it will be passable, for the price you need to upgrade the rooms basics at least
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023

4/10 Huono

John

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel in need of a refurbishment, service for food was good but wont stay again.
Yöpyi 1 yön huhtikuussa 2023

4/10 Huono

Crawford

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel is tired with worn carpets, damage to building and generaly lacking in maintenance. The bed was clean and comforatable and the breakfast good. Dinner was mediacre (I should have dined out!)
Yöpyi 1 yön maaliskuussa 2023

2/10 Hirveä

Sema

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolutely horrid rooms, carpet dirty and threadbare had black mould around the windows, one window didn’t open and the other one we had to hold it up with a bin, sink did not empty after about an hour, bath was dirty..
Yöpyi 2 yötä helmikuussa 2023

6/10 OK

Andy

Yöpyi 1 yön tammikuussa 2023

8/10 Hyvä

Adrian

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
The only thing was the damp in the room in the corner of bedroom and a small damp patch in the bathroom.
Yöpyi 2 yötä tammikuussa 2023

10/10 Loistava

Peter

Yöpyi 1 yön joulukuussa 2022

2/10 Hirveä

Mrs Christine

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was cold dirty i have pictures to prove this was told i would be getting a refund. Appalling.
Yöpyi 1 yön joulukuussa 2022

6/10 OK

l.b.

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Pub and restaurant look like they are in good order, but rooms need some TLC very tired!
Yöpyi 1 yön marraskuussa 2022

8/10 Hyvä

Nicholas

Yöpyi 2 yötä marraskuussa 2022

4/10 Huono

Louise

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would not stay again
Unfortunately we would not stay here again & cannot recommend it. The staff are lovely & do their best although very short staffed. The room we had was in extremely poor condition with top of tap missing & tap leaking. Bathroom floor has water damage & is lifting up. Toilet has ground in dirt. The lights didn’t work properly - we had to have bathroom light on to get bedroom light to work . The window was broken we had to use a coat hanger to open it. The windows are absolutely filthy with ground in dirt. Whilst the whole place is in need of refurbishment a deep clean would have at least helped. We knew there were no other rooms available so just had to put up with it for one night. In the morning we waited well over 30 minutes for a cooked breakfast which was cold when it arrived.
Yöpyi 1 yön lokakuussa 2022

8/10 Hyvä

Toby

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Good enough
It was adequate for my stay, nice local village settings. Menu for di er wasnt very extensive but did. Room was rather warm and no knob to be able to turn it down and window only opens a few inches. Only other drawback was only a few of the channels on the TV worked. Breakfast is very well priced and a good range
Yöpyi 2 yötä lokakuussa 2022

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfy hotel & friendly staff.
A great stay following a local wedding, huge room with triple aspect windows & big bed. It was a very comfortable room with tea/coffee facilities. Some creaky floor boards on the way to our room outside room 3 but it didn’t affect us at all. Check in times between 2 & 10 where slightly awkward as we had to leave the wedding to go & check in then return back to carry on dancing!! If I’m ever back that way I will stay again.
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Steve

Yöpyi 1 yön elokuussa 2022

2/10 Hirveä

David

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have never experienced such a poor standard of accommodation as offered here. The reviews which I unfortunately had not read have been poor since 2019 and clearly nothing has been done to address these issues. I shall be complaining at the highest level and expecting a full refund.
Yöpyi 1 yön elokuussa 2022

2/10 Hirveä

Stewart

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Long delay before check in. No toilet paper in bathroom and no shower soap. Totally over priced.
Yöpyi 1 yön elokuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service and breakfast was ok linen clean and room clean but hotel is very tired and needs some renovations
Yöpyi 1 yön heinäkuussa 2022

8/10 Hyvä

Christeen

Yöpyi 1 yön heinäkuussa 2022

8/10 Hyvä

John

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
A pleasant stay, well situated, comfortable
This establishment gives greater attention to the pub side of the business than the hotel. For example our room was not serviced Sunday, so no milk was left. I told George at 16.50 of this, and offered to stay in the bar while someone brought it to me. He said that he would deliver it to the room. By 18.00 no milk had been delivered so I returned to the bar and George said that he had been too busy. The waiting staff were very attentive but the breakfast bar lacked a number of items which had to be requested spoons etc. These were quickly provided but I had the impression that the staff were not properly managed. A Check list would be a sensible suggestion. I had the impression that the hotel side of the business was new and that it needs time to be organised. However the comfort of the room and general attitude of the staff means that my wife and I will return regularly. Value for money was good.
Yöpyi 2 yötä heinäkuussa 2022

6/10 OK

Peter

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys
Decor Tired - Cleanliness
Decor very tired, cleanliness not great, broken toilet seat in our room, hole in bedlinen, pane of glass broken in window, has secondary glazing but really dirty between main outside window and secondary glazing. Room 15 for reference
Yöpyi 2 yötä heinäkuussa 2022

8/10 Hyvä

Paul

Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

Robert

Yöpyi 1 yön kesäkuussa 2022