Hotellit uima-altaalla - Westfield, Massachusetts

”The hotel was immaculate, the breakfast was excellent and, when we checked in, (we did reserve a room, but it was late evening), we got to choose the floor we wanted to be on and the location of the room even though they had 10 rooms available. I liked having that choice😊 We will stay again.The cost was very good, too.”

”One of the reasons that I stay at Hampton Inn is because the beds are so incredibly comfortable, and this visit didn't disappoint. But, what stood out about this Hampton Inn was the breakfast. It was amazing! It was seasoned, there was a variety of food, each day, and it was perfectly prepared and executed. The staff was helpful and even brought out almond milk for my daughter. Another big plus was that the staff were all very friendly and helpful.”

”First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the...

”Great hotel. Spacious room. And there remodeling is looking great.”

”Everything was good except everytime you flushed the toilet you'd hear a bang and loud whistling for about a minute. During the day it was fine but 4 people in a room cause I have kids, made it basically an alarm everytime someone used the bathroom. I called reported it but they said they didn't hear anything while they were on the ground floor and on the phone. I do have to say the property maintenance guys work hard and do alot to make the property great you can tell they take pride in there...

”I needed to be in one of the Handicapped rooms (101). Absolutely nothing electrical worked except the lights and little refrigerator. No A/C-Heater; no TV, no fun! It was a later night check in for me, I was exhausted, and I wasn’t up to change rooms once all my luggage was there. This is really unacceptable, even though renovations were happening. The room should have been fixed before placing a customer there!!!”

”The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.”