Whalton Hotellit

”Clean. Very good bteakfast. Polite personal. Good bed”

”Young lad at check in was off putting as he was rude and not at all good for a guests first point of contact.”

”Facade looks great like reception and front room/restaurant. However, reception staff not engaging at all. Contacted the hotel for a request as celebrating a special day but no response nor from the reception when checked-in. Room is dated and dusty - cupboards/wardrobe has been forgotten together with the skirting boards on the hallways. Breakfast is appalling. Hash brown tasted like fried from an old oil with varied flavours. Food was not topped up. Enquired for a top up for a croissant but...

”Had a lovely overnight stay for my special birthday. Beautiful afternoon tea with helpful staff. Room was oldie and so comfortable - had a lovely nights' sleep and was woken up by the dawn chorus. Gorgeous! Definitely 10/10”

”Very nice hotel with an excellent location”

”Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend.”

”Fantastic staff and place to stay”

”Staff very friendly and helpful, plenty of free parking, bedroom clean and bed comfortable with good pillows, stayed three nights and no noise at night in the hotel.”

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”One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price”

”A very good hotel, the staff were very helpful and breakfast was very nice.”

”Excellent stay for the price. Room was very well appointed with great shower and plenty hot water. Staff were very attentive and breakfast cooked to order at a very good price. Bar was available too although I didnt use it. Plenty parking available close to reception and looked secure. Would definately stay again.”

”Poor customer service”

”Excellent standard of room and facilities . Food, staff etc was amazing”

”Battery doesnt work, all other was good”

”Lovely quiet hotel. Nice big rooms. Will stay again 😀👍”

”Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

”The hotel was very nice only a few things I would say they should tell you when checking in that they have maintenance work going on . Also they leave say if you want your room cleaned you should leave a note on your door by 11pm which is could yet not putting a note on the door they still came in your room and took the key out of the room which I find annoying”

”Efficient check in / out Good breakfast Comfortable beds”

”Staff were great and helpful. You get what you pay for basically. Rooms smell of smoke slightly”