Hotellit uima-altaalla - Whitbeck, Millom

”The hotel is lovely. We arrived to find we had been upgraded from the snug to a double bedroom with a view which was lovely. But disappointed not to have a bath even after an upgrade though. There are a lot of stairs to get anywhere, which was fine but worth noting. There is access to the lake outside via a path and some stairs which is lovely. The spa was great but as they are doing some work on it the outside bit wasn't available. This was fine as we were alerted to this, but there were also...

”Clean, functional hotel with friendly staff. Good breakfast and dinner although the menu was mostly the same each night.”

”The bar menu was good. Location was excellent”

”Room wasn't cleaned prior to our arrival, it appeared some else had checked into our room but then removed. Cleaning staff was brilliant”

”Great atmosphere, great staff, lovely place to stay. ”

”We stayed”

”Not a great start when, immediately after arrival, a tap comes loose and starts pouring hot water over the bathroom floor. Now, things like things happen, we are all used to minor crises happening at home and it is what you do about it that matters. In the case of Graythwaite, what they did was very little! Despite repeated calls to the help lines, we never got a response (answer phone only on both lines and no response to text messages). The original fault was given a temporary fix with the...