Ulkopuoli

Arvostelut: Residence Inn by Marriott Whitby

3 out of 5
Residence Inn by Marriott Whitby
160 Consumers Dr, Whitby, ON

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 544 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 294 kautta 1004 arvostelua" "
Arvosana 6 - OK. 76 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 42 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 48 kautta 1004 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Olli

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä ja ystävällinen palvelu
Hotelli oli tasokas ja palvelut olivat hyvät. Huone oli kooltaan valtava ja varustettu täydellisellä keittiöllä. Aamiainen oli kohtuullista tasoa, vaikka valikoima oli hiukan niukka. Palvelu oli ystävällistá ja tasokasta. Hotellin sijainnista en yhden yön vierailun perusteella saanut tarkkaa kuvaa.
Yöpyi 1 yön syyskuussa 2018

2/10 Hirveä

Glen

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
T i choice this gotek because uit had a hot tub, could not go in it it was filthy
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Kimberly

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of the hotel was great, easy to get to/from, the room was perfect for our needs (especially having a full kitchen available), and the staff were friendly. I would definitely stay at this hotel again.
Yöpyi 5 yötä toukokuussa 2024

2/10 Hirveä

Sean

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property had no working heat/ac Birds had made nest in the wall and they were making noise all night.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really wanted to give this property 5 stars as it is very nice, staff were excellent and the breakfast was excellent as well. My complaint is that housekeeping in our room was poor. No toilet paper, the night stand beside the bed needed a good wipe down and our phone to contact the front desk was missing the cord to plug into the wall. Everything else was amazing and we would stay there again as we were assuming that the housekeeping issues were a one off.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Good breakfast. Clean heated pool and enjoyed the hot tub. Staff is accommodating and friendly.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Yue

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Ellen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel for the price
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Stacey

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Super clean and loved the layout of the room. Breakfast had decent options. Sofa bed was dreadful, even for the kids. I also didn’t like how the price of the room fluctuated daily. At one point, the same room was listed for $949!?! Some parents had to stay at a different hotel because the prices became outrageous. That shouldn’t be allowed.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Rab

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great stay with my kids, only 2 issues I see needs attention is , hot tub needs good cleaning every three days, and toilet seats needs to be stable.
Yöpyi 6 yötä toukokuussa 2024

10/10 Loistava

Levente

Good location, clean
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Aime

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is in renovation so it was noisy until 6 pm . My room was beside the garbage dumpster.
Yöpyi 1 yön toukokuussa 2024
Gajen Nadesan vastasi 8.5.2024
“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!”Sincerely,

10/10 Loistava

Amitkumar

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property to stay
Yöpyi 1 yön toukokuussa 2024
Gajen Nadesan vastasi 8.5.2024
“Hello Amitkumar, Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon.”Sincerely,

10/10 Loistava

Kelly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Everything was great! The only issue i had was the pool was really cloudy. I could barely see my feet on the bottom in 3 feet of water.
Yöpyi 1 yön toukokuussa 2024
Gajen Nadesan vastasi 8.5.2024
“Hello Kelly, Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon.”We are in the process of investigating on your concern. Sincerely,

6/10 OK

Allan

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Served its purpose. Rooms were comfortable but slight odour in the hallways
Yöpyi 1 yön toukokuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Allan, “Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.”Sincerely,

8/10 Hyvä

Catherine

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
We have stayed at The Marriott in Gravenhurst, 5 Star! In Whitby the room was good. Check-in easy, friendly staff. The morning breakfast was not good!!! Too many people, so congested. Bad layout. Lots of kids making waffles, hard to get to the cereal station. Line up for coffee, no cream. Oatmeal runny, soggy eggs. We know it's included but, not good
Yöpyi 1 yön toukokuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Catherine, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Jordan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front end staff was very friendly, approachable and funny! I enjoyed my stay, and next time I'm down in Whitby I will for sure be staying there!
Yöpyi 2 yötä huhtikuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Jordan, “Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”Sincerely,

10/10 Loistava

Kouros

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Kouros, “Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”Sincerely,

2/10 Hirveä

Patrick, London

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The person who checked us in was friendly and welcoming. The elevator and hallways were not clean. The room was grotesquely dirty and smelly. Stains on the carpet and furniture, cracked basin in the bathroom. The worst of all was we noticed that the grate through which the heating/AC air passed was filthy, so we used damp tissues to wipe it. The door it was part of was ajar and when we opened it, the furnace filter was so clogged there was no way it could have been changed in the past year. Passing damp tissues over the metal grill on the furnace produced a large ball of thick dust. Absolutely disgusting. Had we not booked a non-refundable rate on Expedia there is no way we would have stayed
Yöpyi 1 yön huhtikuussa 2024
Gajen vastasi 8.5.2024
Dear Patrick, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Mohamed nisthar

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice I recommend
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Mohamed, “Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”Sincerely,

10/10 Loistava

Mohamed nisthar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice I recommend
Yöpyi 2 yötä huhtikuussa 2024
Gajen Nadesan vastasi 8.5.2024
Dear Mohamed, “Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”Sincerely,

8/10 Hyvä

Stephen

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Stephen,Thank you for sharing a review of your recent experience. Our team here at Residence Inn Whitby iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Sincerely,

8/10 Hyvä

Jake

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Did not really go out
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Jake, Thank you for sharing a review of your recent experience. Our team here at Residence Inn Whitby iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Sincerely,

6/10 OK

chanell

Matkusti kumppanin kanssa
NA
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Chanell, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Sean

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The front desk was excellent, they even upgraded our room but the cleaning staff is on strike. C’mon Marriott, don’t be cheap, pay your staff what they’re worth!
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Good Day Sean, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn Whitby.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. By the way the housekeeping team on strike was the Holiday Inn next door not Marriott team.Sincerely,

8/10 Hyvä

Ryan, Mountville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff, nice breakfast and convenient location
Yöpyi 4 yötä huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Ryan, Thank you for sharing a review of your recent experience. Our team here at Residence Inn Whitby iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Sincerely,

10/10 Loistava

Troy

Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Judy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved everything.
Yöpyi 2 yötä huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Judy, Thank you for providing feedback on your recent experience at Residence Inn Whitby .We take pride inproviding a clean and comfortable space for all of our guests , so our team appreciates that you noticed. We look forward to seeing you again soon.Sincerely,

6/10 OK

Daniel

Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Ashley

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Ashley, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

8/10 Hyvä

Andrew

Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

Ruth

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk staff, Shume, was rude and unhelpful when I asked to pay my bill with cash. She insisted on using my credit card that I provided to Expedia and I had no control as to whether they would charge my card or not. This is after I called prior to check in to confirm my preferred payment method and confirmed with the other front desk girl upon checkin that I would be using cash, not my credit card. At first glance the room was very clean… but after the initial few moments I noticed a lot of grime and dirt in various places which was disappointing since I don’t enjoy living in filth, let alone other peoples filth! Outside had piles of garbage at the side as well. Gym… about an 8x10 room with extremely limited equipment. We opted out. Pool area would probably be used by children only as we intended on enjoying a swim but did not find it very inviting. Breakfast was available and we took part on the first day but found the food to be quite tasteless and cheap. We went to Starbucks for the rest of our stay. We will not ever go back, most particularly because I do not appreciate being treated badly and I don’t enjoy living in dirt.
Yöpyi 2 yötä huhtikuussa 2024
Gajen vastasi 30.4.2024
Dear Ruth, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Timothy, Gatineau

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful site suite
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Timothy, Thank you for providing feedback on your recent experience at Residence Inn Whitby .We take pride inproviding a clean and comfortable space for all of our guests , so our team appreciates that you noticed. We look forward to seeing you again soon.Sincerely,

6/10 OK

Alexandre

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, I had loud people over me and they solved my problem
Yöpyi 2 yötä huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Alexandre, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Genevieve, NAVAN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place is right off the 401, so very convenient for driving. Facilities are a little dated but clean, and the rooms are a great size. Comfortable bed/furniture too. Parking is ample and easy, and there's lots of food and gas options in the vicinity. But having your own vehicle is recommended!
Yöpyi 1 yön huhtikuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Genevieve, Thanks so much for your feedback It makes our day hearing about how much our customers love our facility. We have passed on your review to our team and look forward to seeing you soon at the Residence Inn Whitby soon.Sincerely,

8/10 Hyvä

Ralph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location close to the highway. There are dining options close by ranging from take out to dine in. The hotel has plenty of parking and the rooms are large and very quiet. The staff are friendly and helpful.
Yöpyi 2 yötä maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Ralph, Thanks so much for your feedback It makes our day hearing about how much our customers love our facility. We have passed on your review to our team and look forward to seeing you soon at the Residence Inn Whitby soon.Sincerely,

10/10 Loistava

gregory

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and clean
Yöpyi 2 yötä maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Gregory, Thank you for posting your positive review. At Residence Inn Whitby we value your time and always strive to provide fast and efficient service. We are so pleased to hear our services and amenities to you liking.We look forward to welcoming you back soon.Sincerely,

10/10 Loistava

Benjamin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a great stay with my family Great staff and very good customer service. Thanks Ben
Yöpyi 1 yön maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Ben, Thank you for posting your positive review. At Residence Inn Whitby we value your time and always strive to provide fast and efficient service. We are so pleased to hear our services and amenities to you liking.We look forward to welcoming you back soon.Sincerely,

8/10 Hyvä

Michael

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were knowledgeable, helpful and friendly. Room was spacious, well lit, good kitchen and facilities. Room was not serviced during my 3 day stay, though there were ample towels provided. Included breakfast was okay at best. Location is good, handy to GO train, easy to walk to dining options.
Yöpyi 3 yötä maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Michael, Thanks so much for your feedback It makes our day hearing about how much our customers love our facility. We have passed on your review to our team and look forward to seeing you soon at the Residence Inn Whitby soon.Sincerely,

2/10 Hirveä

Chrissy

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They declined my reservation that was made the same day because I didn't have a major credit card which I wasn't aware of and then charged me $213.57 for cancelling which I did not they cancelled me. The manager and staff were extremely rude. Would never attempt to go back or recommend
Yöpyi 7 yötä maaliskuussa 2024
Gajen vastasi 8.5.2024
Dear Chrissy, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Our apologies the payment polices in effect may have a negative impact on your experience.Once again, thank you for taking the time to share your feedback. Sincerely,

10/10 Loistava

Nancy

Matkusti perheen kanssa
Very nice place to stay
Yöpyi 1 yön maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Nancy, Thanks so much for your feedback It makes our day hearing about how much our customers love our facility. We have passed on your review to our team and look forward to seeing you soon at the Residence Inn Whitby soon.Sincerely,

10/10 Loistava

Nicholas, Oshawa

Yöpyi 1 yön maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Guest, Thank you for posting your positive review. At Residence Inn Whitby we value your time and always strive to provide fast and efficient service. We are so pleased to hear our services and amenities to you liking.We look forward to welcoming you back soon.Sincerely,

6/10 OK

Tarina

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Tarina, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

8/10 Hyvä

Beverly

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Beverly, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

8/10 Hyvä

Sarah

Yöpyi 1 yön maaliskuussa 2024
Gajen Nadesan vastasi 30.4.2024
Dear Sarah, Thank you for choosing to stay at the Residence Inn Whitby and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar events occurring in the future. Once again, thank you for taking the time to share your feedback. Sincerely,

8/10 Hyvä

Vincent

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice room and great amenities
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great breakfast!
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Simone

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the kitchenette, it had a stove top, microwave, dishwasher, refrigerator and utensils. The location is perfect with train station nearby and shopping close enough. The staff were helpful , property clean and quiet. Will definitely stay there again next time I am in town.
Yöpyi 2 yötä helmikuussa 2024

6/10 OK

Shawna

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room given away before check in, long process to correct upon arrival
Yöpyi 1 yön helmikuussa 2024