2/10 Hirveä
Austin
9.3.2026
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
MOLD AND FUNGUS!
The pool area was absolutely disgusting! Mold growing on the tile floors all around the hot tub and black mold on the ceilings. There was also a disgusting thick orange/brown fungus or something growing on the walls and chunks were falling off onto the floors. I spoke to a women at the desk and explained this is horrendous and I chose this hotel because it offered a pool and hot tub. I showed her the pictures and she asked me to send an email explaining all this so she could send it to the general manager. I sent the email immediately with a full description, Pictures and confirmed she received it and she did. She informed me that it has been sent to the proper people. I was checking out two days later and went down to the pool to see if they had taken care of the problem or closed the pool before writing a review. They had not. I never received a response or apology and the pool remained open with fungus and mold everywhere in that area.
If they leave a common area like this completely and openly neglected, what else are they neglecting? Makes it hard believe the rooms are being properly cleaned as well and all I wanted was a response from management and I recieved nothing.
Austin
Yöpyi 3 yötä maaliskuussa 2026