Woolstock Hotellit

”Very good breakfast options.”

”Fantastic hotel and experience for my dad visiting his family from out of town. Thank you again!”

”We had an issue within our group of a missing reservation for Friday, June 12 that could not be resolved. No elevator was a bit of an issue as we are all 75 or older. Property was nice and very grateful that i”

”Was a super clean well maintained property! Pool wasn’t open during my stay.”

”Staff was very nice and accommodating. The building needs major updating. Doors are heavy and stick in place. Carpeting in rooms should be replaced with laminate for health reasons. In the room where we stayed, the toilet seat was loose and slid every time we sat. The refrigerator door didn’t close, so it was useless, and electrical outlets didn’t adequately hold a plug. Although the bathroom was probably clean, it “felt” dirty because it was so outdated - sealant strips along the bathtub to...

”Sarah and Andy were extremely helpful worth organizing all nine of my rooms!”

”Good”

”Need some upgrades, old carpet, low shower head, limited breakfast”

”Yes”

”Fleas! I was there an hour. I was covered in flea bites. I just wanted a couple days to rest before I have a baby. The manager was hostile. He did not issue a refund, even though I checked out almost immediately. One of the staff was concerned about my staying there because it’s such an unsafe motel. They were talking about how to keep people breaking into my room to hurt me. A dog was barking loudly… I can’t imagine what it’s like to be in this place for more than an hour.”

”Whirlpool in room”

”This was an amazing hotel full of games and all sorts of fun for the kids like mini golf and go carts. It is very conveniently placed with short travel distance to good food, shops while not being to far from all of the parks or Des Moines bike and nature trails. The staff was amazing and very helpfull. At one point there was some trouble with them and Expedia but they were all over it. They fixed everything and told me not to worrie about it. The breakfast was good and fresh. I personally...

”Good parking everything was clean desk help was polite and helpful.”

”The parking lot needed a few more lights at the ends of the parking. The key did not work on the side doors to get in. Would be nice to have automatic doors to get in the building. Breakfast was so so. Didn't eat breakfast or drink coffee. When we checked in the staff member did change our room from the second floor to the main floor. Which was great for two handicapped people. Thank you for that. Not an elevator. ”

”I had a good nights sleep. The bed and pillows were very comfortable”

”The room was filthy. Is it really that hard to wipe down dirty areas of the walls, the corners of the floors and behind and under the bed? Or cleaning underneath the shelves in the shower. Come on Baymont, do better! Make sure the people you're hiring to clean, actually know how to clean!”

”The staff was very friendly and helpful.”