Ulkoporeallas
Tarkista saatavuus

Arvostelut: The Elms Hotel and Spa

4 out of 5
The Elms Hotel and Spa
Stockton Road, Abberley, Worcester, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 119 kautta 192 arvostelua" "
Arvosana 8 - Hyvä. 54 kautta 192 arvostelua" "
Arvosana 6 - OK. 11 kautta 192 arvostelua" "
Arvosana 4 - Huono. 7 kautta 192 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 192 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Seema

Yöpyi 1 yön helmikuussa 2024
Holly vastasi 2.4.2024
Hello Seema, Thank you for your review and we are glad you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 OK

Mariam

Liikematkailija
Hyvää: Siisteys
Very nice and hardworking staff. They ran out of pastries at breakfast and they seemed short-staffed.
Yöpyi 1 yön tammikuussa 2024
Liz vastasi 16.2.2024
Good evening MiriamI am glad you enjoyed your stay with us .Thank you for your feedback regarding breakfast and I have advised kitchen to provide more pastries, definitely a popular choice!We do look forward to welcoming you again in the future.Kind RegardsLiz

10/10 Loistava

sean

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Jackie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Special times
Yöpyi 1 yön marraskuussa 2023
Reservations vastasi 2.12.2023
Many thanks for your review

10/10 Loistava

G

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely spa, friendly staff and excellent massages
Yöpyi 2 yötä syyskuussa 2023
Reservations vastasi 26.9.2023
Many thanks for your review

8/10 Hyvä

L

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Reservations vastasi 11.9.2023
Thank you for your kind comments

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel with amazing decoration in all areas. Spa area lovely. Restaurant served excellent dinner and breakfast. We stayed in room 3 which was amazing. Every staff member was incredibly polite and courtesy. And...the car park has 2 free electric charging points. Result. We stayed for 1 night and definitely stay again.
Yöpyi 1 yön elokuussa 2023
Tobi vastasi 19.8.2023
Many thanks for your lovely review, I am so happy you had a wonderful time with us!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommend
Beautiful interior design, so much detail
Yöpyi 1 yön heinäkuussa 2023
Tobi vastasi 30.7.2023
Many thanks for your lovely comment!

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super staff!
A great hotel for relaxation but this hotel is 5 star because of the staff. Well trained and attentive.
Yöpyi 2 yötä heinäkuussa 2023
Reservations Team vastasi 20.7.2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 Loistava

Carl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2023
Reservations vastasi 1.6.2023
Thank you for your review

10/10 Loistava

Leanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful hotel
A beautiful hotel with stunning surroundings. One of the best spas we've been too and the service was also excellent.
Yöpyi 1 yön toukokuussa 2023
Reservations Team vastasi 31.5.2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 Loistava

Matt

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Reservations Team vastasi 17.5.2023
Thank you for perfect rating. We are pleased to hear that you had an enjoyable stay. We hope to welcome you back to the hotel soon.

10/10 Loistava

K

Yöpyi 3 yötä huhtikuussa 2023
Reservations Team vastasi 14.4.2023
Thank you for leaving such a positive rating. We are pleased you had an enjoyable stay with us.

10/10 Loistava

Ellie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Reservations Team vastasi 29.3.2023
Thank you for your review. We are pleased to hear that you enjoyed your recent stay with. We hope to welcome you back to our hotel in the future

10/10 Loistava

Laura

Yöpyi 1 yön maaliskuussa 2023
The Elms Hotel and Spa vastasi 25.3.2023
Thank you for your feedback

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Restful retreat near Worcester
We stayed for 2 nights in the main part of the hotel , the room was lovely with beautiful furnishings (some might say a little over the top but we loved it) I used the spa which was also lovely. We ate in the Badger restaurant both nights & although the menu is limited the food was excellent especially the lemon tart. All the staff were so friendly & helpful with nothing being too much trouble in both the hotel & spa.
Yöpyi 2 yötä maaliskuussa 2023
Reservations vastasi 12.3.2023
Thank you for your lovely review.

10/10 Loistava

Robert

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2023
The Elms Hotel and Spa vastasi 25.3.2023
Thank you for your feedback

10/10 Loistava

Neeta

Yöpyi 2 yötä helmikuussa 2023
Reservations vastasi 13.2.2023
Thank you for your review.We hope to be able to welcome you back soon.Kind Regards

10/10 Loistava

zunera

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a lovely hotel! Feels like straight out of storybook. The hotel has so much character and has a very relaxing vibe. The spa may be one of the best I’ve seen at a hotel. All the staff were friendly and very welcoming. Would highly recommend for a weekend away!
Reservations Team vastasi 6.2.2023
Thank you for such a lovely review. We are so pleased to hear that you had an enjoyable stay with us. We hope to welcome you back to the hotel in the future.

10/10 Loistava

Bridget

Yöpyi 2 yötä lokakuussa 2022
Reservations vastasi 1.11.2022
Thank you for your feedback

10/10 Loistava

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great spa hotel.
Lovely hotel stay. Spa facilities were superb. The hotel has a lovely atmosphere - very tranquil and calm, just right for a relaxing getaway. Staff are very helpful and friendly. The only slight disappointment was the food at dinner - overpriced for what it was and not particularly well-cooked. Although the pre-dinner nibbles offered good value at only a fiver. Otherwise, everything else about the hotel is excellent.
Yöpyi 2 yötä elokuussa 2022
Reservations vastasi 1.11.2022
Thank you for your feedback

10/10 Loistava

Lynne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely overnight stay in Worcestershire
Beautiful hotel and lovely decor throughout we are in badgers on the evening which was very good only suggestion would be to have tables and chairs on the lawns and to have an alternative menu to the tasting menu in the fine dining restaurant which is underused
Yöpyi 1 yön heinäkuussa 2022
Reservations - Elms Hotel & Spa vastasi 19.7.2022
Thank you for your review, this has been shared with the management team and we are delighted to hear you had a great stay with us. We hope to welcome you back soon

8/10 Hyvä

Julia

Yöpyi 1 yön heinäkuussa 2022
Reservations - Elms Hotel & Spa vastasi 8.7.2022
Thank you for your review

10/10 Loistava

Sue

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This was our third visit. Always fabulous. Food, staff all exemplary. Love the spa
Yöpyi 1 yön kesäkuussa 2022
Reservations - Elms Hotel & Spa vastasi 4.7.2022
Thank you for your review We hope to welcome you back soon

10/10 Loistava

Charles

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2022

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loverly peaceful place Staff helpful and friendly Not an expansive menu in the restaurant but the food was very good Would definitely stay there again
Yöpyi 3 yötä toukokuussa 2022
Reservations Team - The Elms Hotel & Spa vastasi 21.5.2022
Good afternoon, Thank you for your feedback, this has been shared with the team on site We are delighted to hear you had a great stay with us and hope to welcome you back soon Kind regards

10/10 Loistava

Sabrina

Yöpyi 1 yön huhtikuussa 2022
Reservations - Elms Hotel & Spa vastasi 28.4.2022
Thank you for your review, We hope to welcome you back soon

10/10 Loistava

Sue

Yöpyi 1 yön maaliskuussa 2022
Reservations - Elms Hotel & Spa vastasi 4.4.2022
Good morning, Thank you for your feedback and giving us a 10/10 We hope to welcome you back soon Kind regards

10/10 Loistava

Victoria

Yöpyi 1 yön helmikuussa 2022
Reservations team vastasi 7.3.2022
Thank you for your feedback

10/10 Loistava

Alexis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

Nichola

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2022
Reservations team vastasi 23.1.2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 Loistava

Lawrie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed pre pandemic Mar 2020. Many people were cancelling but kept work commitments snd was well cared for here. Great food, accommodation, and downtime between work days.
Yöpyi 1 yön maaliskuussa 2020
Reservations team vastasi 23.1.2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Wonderful hotel and staff. Wonderful spa.
Yöpyi 1 yön tammikuussa 2022
Reservations team vastasi 23.1.2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 Loistava

Lalinee

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2022
Reservations team vastasi 23.1.2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 Loistava

Louisa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2022
Reservations team vastasi 7.1.2022
Thank you for your feedback, we hope to welcome you back soon

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2021
The Elms Hotel and Spa vastasi 8.12.2021
Good Afternoon Brian: Thank you for leaving such a lovely rating. We are delighted to hear that you had a great stay with us. Kind Regards The Elms Hotel & Spa

10/10 Loistava

Sally

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A fabulous property - so beautifully decorated at Christmas - wonderful bedrooms and an amazing spa. Friendly and helpful staff too.
Yöpyi 2 yötä marraskuussa 2021
The Elms Hotel and Spa vastasi 8.12.2021
Good Afternoon Sally: Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your recent stay with us. Kind Regards The Elms Hotel and Spa

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely stay
Lovely hotel and spa. Has been refurbed and really nice, stylish but comfy. Spa is lovely and well done out and relaxing. The restaurant was really high quality and good value (save for wine list)
Yöpyi 1 yön marraskuussa 2021
The Elms Hotel and Spa vastasi 8.12.2021
Good Afternoon Mark: Thank you for your Lovely review. We are so delighted to hear that you enjoyed your recent stay with us. We have passed your lovely comments on to the team. Kind Regards The Elms Hotel and Spa

8/10 Hyvä

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Courteous and welcoming Staff
We came away to celebrate my husbands birthday. Totally refurbished since my last visit. The staff were very attentive and nothing was too much trouble. My only criticism was that the dining room was dimly lit so it was difficult to read the menu in the colour that it was printed. The waiter at the end of our meal presented him with a beautifully written plate with Happy birthday on it with some delicious truffles incorprated. Thoroughly enjoyed our stay. Yes our room was a little cramped like others have said but very welcoming and comfortable none the less. A great place to celebrate something special and definitely would return. The spa is delightful.
Yöpyi 1 yön lokakuussa 2021
The Elms Hotel and Spa vastasi 8.12.2021
Good afternoon Susan: Thank you for your lovely rating. We are so pleased to hear that you enjoyed your recent stay with us. We have passed your lovely comments on to the team. Kind Regards The Elms Hotel & Spa

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2021

6/10 OK

Lorna

40th birthday
Had a luvley stay ,spa very busy we dud hsve suunday lunchh there too. Roastpitatoes rock hard also the yorjshire pudding was too.
Yöpyi 1 yön syyskuussa 2021

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay, only things that annoyed me was being told I would have to pay extra for breakfast as I had booked through hotels.com & not through the hotel themselves, could not get the wife a manicure as apparently the spa was fully booked yet when we went to use the spa there was no-one there having their nails done, today on leaving there were four members off staff in the spa stood around chatting not looking busy, on hotel .com it stated whether to pay through them or at the hotel, I chose the hotel & found that hotel.com had taken my money out off my account so was disappointed with that, it seems that more provision is given to locals to use the spa & pools than the actual guests themselves which is a little disappointing, otherwise beautiful hotel, excellent location, staff lovely & polite & very helpful, would definitely recommend.
Yöpyi 1 yön elokuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, staff and food. Highly recommend.
Yöpyi 2 yötä elokuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful location
Beautiful location, the staff are all very friendly and helpful
Yöpyi 2 yötä heinäkuussa 2021

8/10 Hyvä

TRACEY

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing
Amazing place to stay, will definitely be returning but won't be using the restaurant as the servings are way to small for me. But overall, amazing place and staff!
Yöpyi 1 yön kesäkuussa 2021
Sid vastasi 18.6.2021
thank you for your feed back and we are glad you enjoyed your stay

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A fabulous and special hotel
This is an absolutely beautiful hotel. A very special tucked away place, recently refurbished to the highest standards. The staff and service are all absolutely exceptional, nothing was too much trouble. Highly recommended and will return!
Yöpyi 1 yön marraskuussa 2020

8/10 Hyvä

Darren

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great couple of days, Britain thanks service and first class hotel and spa.
Yöpyi 1 yön lokakuussa 2020

10/10 Loistava

Hailey/Andrew, Cleobury Mortimer

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff that couldn’t do more for you, considering the virus circumstances that they are working in everything was very well managed. They had to change our room due to a computer error and we received a bottle delivered to our room for the inconvenience- lovely thought, thank you. The use of the Spa is an added bonus, again well managed with time slots to use the facilities, a lovely break with great food and drinks!
Yöpyi 1 yön lokakuussa 2020

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä lokakuussa 2020

6/10 OK

Shannon

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful outside. Terrible service and breakfast
We booked for our Anniversary. After the booking we were told all spa facilities were out of service, a massive blow to our weekend and this was the sole reason for this hotel. We were informed the hotel would ‘make it up to us’ 1 week before our stay, the additional blow of the 10pm curfew hit. We arrived, gorgeous hotel. Covid measures in place. The receptionist took our bag and I asked her to arrange a local taxi to pick us up that day. For a 9 min journey she told me it would cost £35.00+ We of-course needed a return journey too. I was disgusted. I spent 10 minutes calling local firms and got myself a £11 taxi. I have traveled the world and the concierge team are always the best and most helpful for local needs - not here. On return. We got the keys to our room and it was absolutely tiny. The bathroom was bigger. There was no daylight- the curtains wouldn’t move. The blind slats wouldn’t turn. There were no ceiling lights - just lamps, so we felt very depressed in a dismal small room. Breakfast the following day was the last straw for us. We opted for a ‘full English’ - a spoon of beans - cold. 2 fried eggs. 2 bacon that were so thick, fatty and under cooked, I left. 1 sausage. Half a mushroom. I asked for toast, it arrived after I ate what I could - cold, no butter. On checkout - the receptionist took our key and said ‘ohh you should have stayed in our suite- it has a gorgeous bath’ I was mortified. Huge smack in the face for what was a dreadful stay.
Yöpyi 1 yön syyskuussa 2020