Luksushotellit - Xiangxi, Hunan

”Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut. ”

”Nice to be right on the river and basically right in Ancient town. Unfortunately my room didn’t have much of a view. There was no daily room cleaning or additional water/tea. Breakfast was traditional.”

”Everything was amazing. From the very first interaction to the very last farewell. The host always responds to my questions promptly. Provided assistance with transportation to and from train station. Had welcome drink and snacks for us. Room was spotless and very comfortable, location was awesome as well. Situation very close to the river. Short walk to everything. Would definitely recommend to others.”

”The service from the staff was exceptional and really was the highlight of the trip. Elvis and Felix spoke English and really helped us navigate the city, arrange rides and make plans. The location is beautiful and very relaxing, though the distance from the city made it a bit challenging to get food. The provided breakfast was excellent and the restaurant on site was also really good (but a bit pricey).”

”All staffs are very friendly and helpful from checkin staff Xiao Wu, hotel manager, restaurant staffs & all the drivers. Xiao Wu very patiently went through the tour routes based on how much time we have with a lovely hand-drawn cute map. We had a lovely stay despite the unexpected road works. But hotel had proactively arranged the pickup at road work section to provide us a worry free experience. We are very lucky to have a free upgrade to a lovely 270 degree Mountain View lodge, No 11...