Jasper Villa | Ylelliset vuodevaatteet, minibaari, tallelokero huoneessa, työpöytä
Tarkista saatavuus

Arvostelut: Bardessono Hotel and Spa

5 out of 5
Bardessono Hotel and Spa
6526 Yount Street, Yountville, CA

Arvostelut

9,6

Poikkeuksellinen

Arvosana 10 - Loistava. 439 kautta 509 arvostelua" "
Arvosana 8 - Hyvä. 47 kautta 509 arvostelua" "
Arvosana 6 - OK. 11 kautta 509 arvostelua" "
Arvosana 4 - Huono. 8 kautta 509 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 509 arvostelua" "

9,8/10

Siisteys

9,8/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,8/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Hannu

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hieno majapaikka
Hulppea paikka keskeisellä paikalla viinitilavierailujen ja huippuravintoiden suhteen
Yöpyi 4 yötä lokakuussa 2018
Sileshi Mengiste, VP Operations vastasi 31.10.2018
Hannu, thank you for the five-star review of Bardessono. We hope to welcome you back again in the near future. Best regards, Sileshi Mengiste, VP of Operations

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful stay, beautiful property. Walking distance to excellent restaurants and short drive to all the winners.
Yöpyi 4 yötä huhtikuussa 2024
Alain vastasi 25.4.2024
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed your stay and our location.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Cristen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was A and staff were so kind and great.
Yöpyi 2 yötä huhtikuussa 2024
Alain vastasi 8.4.2024
Cristen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 OK

Melissa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amenities and room condition we subpar for a 5-star hotel. Mold in shower. Ants in bathroom. Window in bathroom slightly ajar/open. Staff said they would send someone to pick up my room service tray immediately. No one came ever. And no one picked it up outside of my room. BEWARE: an extra $72/night destination fee is charged upon checkout. Definitely not worth a stay here. There are much better places in the area.
Yöpyi 2 yötä maaliskuussa 2024
Alain vastasi 3.4.2024
Melissa,Thank you very much for staying with us on your recent visit to Napa Valley. We are sorry to learn that this was your experience and apologize for any inconvenience. We appreciate you alerting us to your concerns as this feedback provides us with an opportunity to continue to enhance our service and offerings. We will reach out to you directly for further follow up.SincerelyAlain NeguelouaGeneral Manager

10/10 Loistava

Rishi, Cleveland

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really exceptional experience. Beautiful property. The morning coffee was a nice touch. Every staff member we had contact with was incredibly welcoming and helpful. Truly looking forward to our next visit. The location is phenomenal.
Yöpyi 2 yötä maaliskuussa 2024
Alain vastasi 1.4.2024
Rishi,Thank you very much for staying with us on your recent visit to Napa Valley. We are glad you enjoyed your experience, our location, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Nava

Yöpyi 1 yön maaliskuussa 2024
Alain vastasi 25.4.2024
Nava,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Juan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
AMAZING !!!!
Yöpyi 1 yön maaliskuussa 2024
Alain vastasi 1.4.2024
Juan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

CHAIYOUNG

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The service they provided me was exellent.One of the occasions is that I couldn’t sleep at night due to the light wasn’t completely turned off and one of the staffs came at late night and tried to fix it for me. That was very nice of him to do that.
Yöpyi 3 yötä helmikuussa 2024
Alain vastasi 1.3.2024
CHAIYOUNG,Thank you very much for staying with us on your recent visit to Napa Valley.We are sorry to learn there was an issue with the light in the room. We appreciate you alerting us about this as this provided us an opportunity to address the problem. We are happy to know that you enjoyed the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Dangelo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great
Yöpyi 1 yön helmikuussa 2024
Alain vastasi 22.2.2024
Dangelo,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Allen, Colma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Alain vastasi 22.2.2024
Allen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Kaela

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was absolutely wonderful and accommodating. One of the best hotel stays I’ve ever had!
Yöpyi 1 yön helmikuussa 2024
Alain vastasi 22.2.2024
Kaela,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 OK

Eric

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We thought this places was going to be over the top but ended up having a room that A/C didn’t work properly as well as the blinds on the room. It was our anniversary and honestly for them not to acknowledge that was very bad customer service. We stayed at a smaller hotel the day prior and they gave us a bottle of wine and left a card stating happy anniversary. It’s the little things that make a big difference.
Yöpyi 2 yötä helmikuussa 2024
Alain vastasi 22.2.2024
Eric,Thank you very much for staying with us on your recent visit to Napa Valley. We apologize for the items not working properly in your room and for not acknowledging your special anniversary. We appreciate you alerting us to your concerns as they provide us an opportunity to enhance our service and offerings. We will reach out to you directly for further follow up and hope to welcome you back.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

alejandro

Yöpyi 3 yötä tammikuussa 2024
Alain vastasi 25.4.2024
Alejandro,Thank you very much for staying with us on your visit to Napa Valley. We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Joseph

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Alain vastasi 22.1.2024
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Yuan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The best in Yountville. We love not only everything about the our room and service ( free mini bar is so good for the family) but also Lucy the restaurant, the food is heavenly.
Yöpyi 1 yön joulukuussa 2023
Alain vastasi 22.1.2024
Yuan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know you enjoyed the accommodations, amenities, and Lucy Restaurant.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Hon, Fremont

Yöpyi 1 yön joulukuussa 2023
Alain vastasi 22.1.2024
Hon,Thank you very much for staying with us on your recent visit to Napa valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

DAVID

Yöpyi 3 yötä joulukuussa 2023
Alain vastasi 4.1.2024
David,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

4/10 Huono

Rikyah

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Before I booked my reservation, I was unaware that the pool and amenities were closed, and had I known, I would've booked elsewhere. When the concierge at the front desk relayed this information she looked at me in disgust. The manage, Nick, was also very apathetic as opposed to how I witnessed him treating white people from London. It was okay. Not worth 3k for 3 nights.
Yöpyi 3 yötä joulukuussa 2023
Randy Holcomb vastasi 28.12.2023
Thank you for staying with us and for providing your feedback which allows us an opportunity to improve our service and offerings.We will reach out to you directly to learn more about your experience.

10/10 Loistava

Dan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We make the short trip from the EB to Yountville several times a year and each time it's wonderful. The property, the team, the artwork and the vibe makes for a wonderful experience each and every time.
Yöpyi 2 yötä joulukuussa 2023
Alain vastasi 25.12.2023
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad you enjoyed the property, the service provided by our exceptional team, and artwork by Andrea Schwartz Gallery.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Cindy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Words cannot say what a wonderful experience we had. All the staff we encountered from the check in , valet, person who walked us to the room and all the staff around the property, everyone was very nice. Special shout out to the front desk and valet, I wished I remembered all your names but you were all great. You have become one of our favorite hotels to stay in! Area was great , rooms and beds huge and comfortable, free bikes to use and valet was always quick and kept you hydrated !! Stay here on your next adventure. You will feel like you traveled someone far. We wished we were able to stay here longer!!
Yöpyi 1 yön joulukuussa 2023
Alain vastasi 25.12.2023
Cindy,Thank you very much for staying with us on your recent visit to Napa Valley.We are delighted to know that you enjoyed your experience, our location, amenities and the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Dan

Yöpyi 1 yön joulukuussa 2023
Alain vastasi 22.1.2024
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Jerome Prakash

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easily one of the best places to stay in Yountville
Yöpyi 3 yötä marraskuussa 2023
Alain vastasi 28.11.2023
Jerome Prakash,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Alain vastasi 17.12.2023
Adam,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 Hyvä

RUBING

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Not as good as the picture shows. Nice landscaping but not as in the room. Basic renovation and some wear and tears.
Yöpyi 2 yötä marraskuussa 2023
Alain vastasi 16.11.2023
Rubing,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate your feedback as this provides us with an opportunity to improve our services and offerings.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Henri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Alain vastasi 13.11.2023
Henri,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

2/10 Hirveä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Craig

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Incredible property. Service was next level. I’ll be back many more times.
Yöpyi 1 yön lokakuussa 2023
Alain vastasi 6.11.2023
Craig,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed our property, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Timothy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a fantastic stay. Everything at the resort was great!
Yöpyi 5 yötä syyskuussa 2023
Alain vastasi 10.10.2023
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and we look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Timothy

Yöpyi 3 yötä syyskuussa 2023
Alain vastasi 23.10.2023
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Guangchuan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First-time luxury hotel experience in my life out of my own pocket for our anniversary. Environment, service and everything is great. Just felt too expensive for me. But I have to admit that too expensive is my problem, not hotel's problem. I wish someday in the future I can earn more money and spend more time with beloved ones in Bardessono, like those low-key rich people.
Alain vastasi 24.9.2023
Guangchuan,Thank you for staying with us on your recent visit to Napa Valley.We appreciate you taking the time to share your feedback and are happy to know you enjoyed your experience.We look forward to welcoming you back to Bardessono.SincerelyAlain NeguelouaGeneral Manager

10/10 Loistava

Joseph, Aptos

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous hotel.
Yöpyi 1 yön heinäkuussa 2023
Alain vastasi 22.9.2023
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

adrian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Alain vastasi 20.9.2023
Adrian,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Yuji

Yöpyi 1 yön syyskuussa 2023
Alain vastasi 26.9.2023
Yuji,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

HYUN

Yöpyi 1 yön elokuussa 2023
Alain vastasi 30.8.2023
HYUN,Thank you for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Augusto

Yöpyi 3 yötä elokuussa 2023
Alain vastasi 18.9.2023
Augusto,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thoroughly enjoyed our stay, every staff member was focused on making our stay more memorable. Would recommend and definitely go back.
Yöpyi 1 yön elokuussa 2023
Alain vastasi 22.8.2023
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your visit, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Corinne S

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The best service eeeeeeever!!!! The hotel staff went above and beyond for my wife and i. They finish sentences with "is their anything else I can do for you sir" 👏 so many great qualities that I can't mention them all. Not 1 flaw, thanks burdessono for an amazing anniversary vacation
Yöpyi 3 yötä elokuussa 2023
Alain vastasi 11.8.2023
Corinne S,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your stay especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Karina

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff and service! Rooms are very comfortable. Will definitely be back
Yöpyi 1 yön heinäkuussa 2023
Alain vastasi 3.8.2023
Karina,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your visit, the accommodations, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono. Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Jeongseon

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 2 yötä heinäkuussa 2023
Alain vastasi 25.7.2023
Jeongseon,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Samantha

Yöpyi 2 yötä heinäkuussa 2023
Alain vastasi 17.7.2023
Samantha,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

YAUH

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
High quality of hotel staffs and services.
Yöpyi 1 yön heinäkuussa 2023
Alain vastasi 13.7.2023
Yauh,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Ester

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
quiet
Yöpyi 2 yötä kesäkuussa 2023
Alain vastasi 27.6.2023
Ester,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 Hyvä

Yufeng

Yöpyi 2 yötä kesäkuussa 2023
Alain vastasi 20.6.2023
Yufeng,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Christopher

Yöpyi 2 yötä kesäkuussa 2023

10/10 Loistava

Ameet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
Alain vastasi 20.6.2023
Ameet,Thank you very much for staying with us.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Teke

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2023
Alain vastasi 16.6.2023
Teke,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Zachary, Pegram

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A beautiful property. Extremely relaxing, first class.
Yöpyi 1 yön kesäkuussa 2023
Alain vastasi 14.6.2023
Zachary,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad that you enjoyed your stay and we look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Serena

Yöpyi 2 yötä kesäkuussa 2023
Alain vastasi 2.7.2023
Serena,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Loistava

Melissa

Yöpyi 2 yötä kesäkuussa 2023
Alain vastasi 12.6.2023
Melissa,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

4/10 Huono

Danielle

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The hotel is centrally located in Yountville. The grounds are well maintained and the landscaping in beautiful. The rooms are larger than a standard hotel room and have private patios. During our stay, the electricity went out for 40 minutes. The entire hotel was dark. There was no staff available to speak with neither by phone or in person. The hotel phones did not work, so we couldn’t call the front desk and when we used our cell phones to call the hotel, the hotel’s phone system was down. Given the nightly rate of this hotel, I would expect better service.
Yöpyi 1 yön kesäkuussa 2023
Alain vastasi 12.6.2023
Danielle,Thank you very much for staying with us on your recent visit to Napa Valley.We are sorry that the Town of Yountville lost power during your visit and apologize for any inconvenience as a result. We appreciate your feedback as it provides us with an opportunity to improve our services and product.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager