Hotellit 5 tähteä kohteessa Marylebone, Lontoo

"I arrived early and the check in was ok at first. Later when I came back to receive my room key I didn’t like the way the the situation was handled. The receptionist didn’t communicate at all, I didn’t know what was happening. Hotel at this level should be very customer friendly and that was not the situation here. The room was on the lowest level and I didn’t really see anything from the window, so I kept the curtains shut all the time. The AC was broken on the last evening of my stay and the room was freezing cold. Since this is a 5-star luxury hotel and at this price, I think they have a lot to improve. There is a lot of better options in London at this price level."