NH Hotels – Ala-Rein, Nordrhein-Westfalen

"Unpolite service"

"The location of the hotel was perfect for a short trip, and the staff was friendly — especially Habib, who worked at breakfast service. His professionalism and warm service stood out. The hotel room was partly updated, but the cleanliness of the bathroom and the mold spots on the silicone joints of the bathtub did not reflect the star rating. Some of the silicone joints had been replaced, while others had not. I also wondered why, if the rooms were being renovated, a bathtub with the only shower was left in the room. These small details may affect my choice of hotel in the future."

"Good service, excellent breakfast and great access to underground parking."

"To charge 100 e for ”early check in” although the hotel is half empty is very poor policy."

"Good hotel with walking distance from railway station. Good breakfast with many dishes. Spa was with small swimming pool and sun beds. Gym was small and no weights. Rowing machine was half broken. Winnie at hotel reception was super and 10 points for her friendly service. "