Kylpylähotellit - Alcester, Englanti

”Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

”Really enjoyed the stay. Lovely view & easy to find. Would highly recommend to others & I will definitely be back again.”

”Great hotel and really friendly staff. Afternoon tea was wonderful. Room was very clean and tea and coffee available every day. ”

”Room was hot and tv had limited signal”

”Our experience at the hotel was just fine. I would not call it an “experience.” We booked it be sure our friend dreamed of staying here for his birthday. The spa was nice, and the bathroom in the room was nice. The food was terrible. And besides staff being nice, the service was terrible.”

”I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm.”

”The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant.”

”Excellent property, team was outstanding!”