Matkat – Áno Garoúna

Made a family trip to this hotel. Best asset in this hotel is the staff. Helpful and nice people. Excellent and clean pool area which suited also for smaller kids. Very happy to this hotel concidering the price we paid.

Definitely not worth the money which I paid. Room was dark, dirty, floor absolutely disgusting. My baby had black feet within 5 minutes. Mosquitos which I killed was smashed on the mirror following 3 days until our departure, stinky cupboards and wardrobe, moldy and stale. Outside the veranda was not cleaned whole stay, in front of was no any barrier, danger step to muddy corner. even if I informed the hotel that I will arrive with 1 year old baby, baby cot was not in the room, I Was waiting hours for that. Mattress in the rooms are absolutely crawled, I slept in the hole. Its mostly resort for the kids - after 10pm was parents partying above us so I called the reception, but they didn’t stop moving with the furniture, and loudly talking. All baby seats was filthy and without safety belt in order, The food, while varied, lacked authentic Greek character — you'll eat better outside. If I asked for the alacart restaurant, it was fully booked or free after 9pm - too late for dinner. Day before the departure I was asked if I need anything before we leave. I have arranged transportation for 7:30 and proposed for taking suitcases from the room to the reception. Nobody showed up so I was going by myself with the 2 suitcases over the square to the front door. When I asked for breakfast to go, I have been told, that they don’t do this service. 5*!!!!!!! And they are not able to prepare little breakfast to go!!! Pool and beach was lovely, but this you can find everywhere.