Ulkopuoli

Arvostelut: Ashford International Hotel & Spa

4 out of 5
Ashford International Hotel & Spa
Simone Weil Avenue, Ashford, England

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 398 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 330 kautta 1000 arvostelua" "
Arvosana 6 - OK. 161 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 67 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 44 kautta 1000 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Petri

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
4 tähteä Briteissä = perustason suomalainen ketju
Brittiläiseen B&B:hen tottuneelle siistiä, mukavaa ja ylellistä. Span allasalue on minivarusteinen: suomisauna ilman löylynheittoa, höyrysauna, jacuzzi, kylmävesisuihkut ja isohko allas. £30 brittipihvistä ei tunnuta saavan hyvää edes 4-tähden ravintolassa.
Yöpyi 1 yön elokuussa 2017
General Manager vastasi 5.9.2017
Dear Petri, thankyou for your four star rating, and for your kind comments about our Health Club. I do hope you enjoyed your stay. Kind regards Veronica Kingham General Manager

8/10 Hyvä

Mathew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wouldve preferred if spa facilities were easily available to guests staying at the hotel
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Anne

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room and facilities excellent as was breakfast and swimming pool. I like the many seating areas with lots of natural light.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Glen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were great on reception.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

John

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
A very tired property
Yöpyi 1 yön maaliskuussa 2024
Hotel GM vastasi 7.5.2024
Dear JohnThankyou for reviewing your recent stay. We appreciate all our guests honest and constructive feedback in order to improve our product for future guests enjoyment.Kind RegardsThe Team

6/10 OK

Gemma, Brighton

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
The property was average - communal areas were modern, bright and clean however, the rooms are old and dated and not particularly clean. There was no offer of an upgrade at check-in, I was sent an offer to upgrade for extra cost by the hotel prior to travel. The room did not have a fridge, we asked to move to a room with one, as my friend needed to store medication, but there was no availability for the 2 nights stay.
Yöpyi 2 yötä huhtikuussa 2024
Hotel GM vastasi 7.5.2024
Dear GemmaThankyou for reviewing your recent stay. Subject to availability we do offer upgraded rooms. I'm glad reception were able to accommodate where they could. We appreciate all guests positive and constructive feedback.Kind RegardsThe Team

10/10 Loistava

Mark

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A really nice hotel.
Yöpyi 1 yön huhtikuussa 2024
Hotel GM vastasi 7.5.2024
Dear MarkThankyou for your positive feedback regarding your recent stay. We hope that you will return to us soon.Kind RegardsThe Team

10/10 Loistava

john

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great value for money with a special deal - £54 for two ppl including breakfast was a steal! Nice place and very friendly staff
Yöpyi 1 yön huhtikuussa 2024
Hotel GM vastasi 7.5.2024
Dear JohnIt's a pleasure to read your positive feedback regarding your recent stay. We will share your kind comments with the team.

8/10 Hyvä

Kieran

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed with my young daughter and was a clean and friendly hotel. Swimming pool was well used by us and no complaints at all! Buffet breakfast, tasty with lots of choice. Nice hotel and would happily stay again
Yöpyi 2 yötä huhtikuussa 2024
Hotel GM vastasi 16.4.2024
Dear KieranThankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see you enjoyed our facilities and breakfast service whilst here with us. We look forward to welcoming you back on your return to the hotel.Kind RegradsThe Team

8/10 Hyvä

Zsolt

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Conveniently located, close to Dover Port. Good facilities.
Yöpyi 1 yön maaliskuussa 2024
Hotel GM vastasi 8.4.2024
Dear ZsoltThankyou for your positive feedback regarding your recent stay here with us at Ashford International Hotel. We hope you will return to us again in the future.Kind RegardsThe Team

8/10 Hyvä

James

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is ok and the staff are friendly
Yöpyi 3 yötä maaliskuussa 2024
Hotel GM vastasi 3.4.2024
Dear JamesThankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see you enjoyed your time here with us. We hope you return to us again soon.Kind regardsThe Team

10/10 Loistava

Yasoda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Hotel GM vastasi 2.4.2024
Thankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will return to us again soon.

8/10 Hyvä

Selina

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 11 yötä maaliskuussa 2024
Hotel GM vastasi 27.3.2024
Thankyou for your positive review regarding your recent stay. We hope that you will return to us again soon.

10/10 Loistava

Angela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was convenient for both the shopping outlet and Curious Brewery which we came to visit. A lovely comfortable hotel with friendly very helpful staff.
Yöpyi 2 yötä maaliskuussa 2024
Hotel GM vastasi 18.3.2024
Dear AngelaIt's a pleasure to read your positive feedback, I will share your kind comments with the team. We're glad our location is convenient for our guests and hope that you will return again soon.Kind RegardsThe Team

4/10 Huono

Darryl

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
The Weatherspoons of hotels. Food was average to poor, both rooms had mould, ( we had to change rooms as first one had a bed with stains on it) staff overworked (too few for size of hotel/restaurant) parking was tight (small spaces) and generally felt unkempt. Would not be staying again. On a positive note the room As quiet and the bed was comfortable.
Yöpyi 1 yön maaliskuussa 2024
Hotel GM vastasi 12.3.2024
Dear DarrylThankyou for your review regarding your recent stay. We're sorry the food wasn't to your liking but glad our staff were able to help assist in any issues you had with your room. Please note we do have 400 car parking spaces for the comfort of all our guests. We appreciate all our guests honest and constructive feedback in order to improve our products and services for future guests enjoyment.Kind RegardsThe Team

4/10 Huono

JOHN

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024
Hotel GM vastasi 26.2.2024
Thankyou for your reviewing your recent stay at Ashford International. We appreciate all our guests feedback.

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Epic location epic room epic staff
To say staff are good is an understatement! Upgraded room
Yöpyi 1 yön helmikuussa 2024
Hotel GM vastasi 26.2.2024
Dear MikeWe're pleased to see your lovely feedback. I will certainty share your kind words with the team. We hope you will return again soon.

8/10 Hyvä

PHILIP

Matkusti lemmikkien kanssa
Hyvää: Siisteys
Overall the hotel is good value for money and conveniently situated if you have a car. It is a very busy hotel with conferences and thus this led to a shortage of coffee mugs for their own guests on one day. Although a dog friendly hotel, don't expect to be eating breakfast with your loved pooch, anywhere near the restaurant, especially if there is a conference going on. Considering there was a section of the restaurant that was a long way from any cooked food, this could have been opened up for customers with their dogs, instead on one day we had to eat our breakfast near the entrance doors of the hotel! Spa/swimming is available but attention is required on ensuring that lockers are not broken and floors are as clean as possible.
Yöpyi 5 yötä helmikuussa 2024
Hotel GM vastasi 27.2.2024
Dear PHILIPThankyou for reviewing your recent stay at Ashford International. We appreciate all guests honest and constructive feedback. We hope that you will return to us in the future.Kind RegardsThe Team

10/10 Loistava

Molly

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice having free pool access but lack of drinks in bar, only one cocktail avaliable when we went!
Yöpyi 2 yötä helmikuussa 2024
Hotel GM vastasi 26.2.2024
Dear MollyThankyou for you recent feedback. Its a pleasure to see you enjoyed our spa and leisure facilities. We apologise that we didn’t have your preferred drinks available. We are currently looking to expand our range, which is now under review with our head office.Kind RegardsThe Team

4/10 Huono

Gianluca

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The only issues we had was when i booked it, i was garainteed an early check in due to a wedding, we weren't allowed to check in early and you aparantly don't do that. And then the mattress was awful, literally felt like we were laying on cardboard with a tiny bit of padding, both me and my wife struggled to sleep on it.
Hotel GM vastasi 20.2.2024
Dear GianlucaWe apologise if this was the case. Our extra fee for early check in is subject to availability. If this was not pre paid to guarantee prior to arrival, unfortunately this is not always a possibility. Please note we have sent your comments to the head of reception who will investigate this further. Kind regardsThe Team

8/10 Hyvä

Callum

Yöpyi 1 yön helmikuussa 2024
Hotel GM vastasi 21.3.2024
Thankyou for reviewing your recent stay at Ashford International Hotel. It's a pleasure to see your positive feedback and we hope that you will visit us again soon.

10/10 Loistava

Sdffie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
酒店後面有supermarket ,非常方便,早餐好食😋酒店職員好friendly
Yöpyi 3 yötä helmikuussa 2024
Hotel GM vastasi 15.2.2024
Dear SdffieThank you for reviewing your recent stay here with us at Ashford International Hotel. We're pleased to see you enjoyed your time.Kind regardsThe Team

8/10 Hyvä

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotellet låg bra till när man ska åka långt dagen efter.
Yöpyi 1 yön helmikuussa 2024
Hotel GM vastasi 13.2.2024
Dear MariaThank you for reviewing your recent stay at Ashford International Hotel. We're pleased to see you enjoyed a convenient stop off here with us. We hope you will visit us again in the future.Kind regardsThe Team

6/10 OK

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Yöpyi 1 yön helmikuussa 2024
Hotel GM vastasi 13.2.2024
Dear RichardThankyou for you recent feedback, it's disappointing to see the food was not to your liking. We're glad our location was convenient for you. We hope you will return again soon.Kind regardsThe Team

10/10 Loistava

Dawn

Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 6.2.2024
Thankyou for your positive feedback. We hope that you will return again soon.

6/10 OK

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Yöpyi 1 yön helmikuussa 2024
Hotel GM vastasi 6.2.2024
Thankyou for your feedback regarding your recent stay. We're pleased to see our location is a convenience to our guests when travelling. We're sorry to hear you are disappointed that we don't allow dogs into our restaurant. However we would be more than happy if you would have preferred to eat in our lounge are where dogs are welcome.

8/10 Hyvä

Hellen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 6.2.2024
Dear HellenThankyou for reviewing your recent stay. Please note we do have 400 car parking paces on site, including multiple disabled parking bays. Occasionally we experience a high number of our guests arriving at the same time. When this happens, we try and accommodate everyone as quickly as possible. We appreciate all our guests honest and constructive feedback for future guests enjoyment.Kind RegardsThe Team

6/10 OK

Thomas

Hyvää: Siisteys
Huonoa: Huoneen mukavuus
A strangely desirable hotel with excellent public spaces where people from different walks of life cross over. Staff are friendly, though there does need to be more of them (management issue). However, room was tired and we had to move due to boiler noise only to be ladled with road noise. To be honest, it’s understandable as the hotel is so large for staff to understand every room in detail - had we paid £70, and not £100, it would be worthy of a better review.
Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 30.1.2024
Dear ThomasThankyou for reviewing your recent stay at Ashford International Hotel. We're pleased to see our staff were friendly and that you enjoyed our public areas. We apologise if this was the case, however we are glad that reception were able to move your room. Please note we do offer quiet guest rooms which can be requested prior to booking. We hope this helps for future reference. Kind regardsThe Team

10/10 Loistava

ruth

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wondeful stay
Wonderful stay Room was incredibly comfortbale Staff were very helpful An enjoyable experience Would highly recommend
Yöpyi 2 yötä tammikuussa 2024
Hotel GM vastasi 30.1.2024
Dear RuthWe're pleased to see your positive feedback regarding your recent stay stay. We're glad you enjoyed your room and that our staff were helpful throughout your stay. We hope you will return again soon.Kind regardsThe Team

6/10 OK

Sarah

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Maybe short staffed?
Hotel is lovely & clean , amazing space . If an event is on parking is awful. Went to have dinner told no room .went out for dinner & came back to have drink at the bar , no sign of anybody . Ended up going back uk room
Yöpyi 2 yötä tammikuussa 2024
Hotel GM vastasi 30.1.2024
Dear SarahThankyou for reviewing your recent stay, we're pleased to see you enjoyed the space we offer. Please note the hotel does hold 400 car parking spaces on site. We hope that we are able to accommodate all guests when visiting us. During busy periods we may expect wait times to be longer than usual however we apologise is this was the case and have sent your comments to the head of department who will investigate further. We do hope that you will return again soon.Kind regardsThe Team

2/10 Hirveä

arthur

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kiwi visitors
Bitterly disappointed. Having used this hotel on numerous occasions when visiting from New Zealand. The room was freezing cold, was given a heater after complaining 2 days running but never offered another room. we invited family to stay with us from Birmingham in the disabled room which was also freezing. We had to wear our coats in the restruant and the reception area. Food was cold as were the plates and communal areas. A shortage of staff meant long waits for bar service. I appreciate its the off season but for a 4 star hotel it was sorely lacking. Will be looking for alternative accommodation on our next visit to the UK.
Yöpyi 6 yötä tammikuussa 2024
Hotel GM vastasi 30.1.2024
Dear arthurWe're disappointed to read that your experience with us was not the same as previous standards here at Ashford International Hotel. Please note we are aware of any heating issues that occurred, which is being worked on. We apologise that you was not offered a room move unfortunately due to availability in the event of a full hotel this is not always possible. We apologise this was the case and we hope that you continue to visit us as a loyal costumer. We will do our very best to accommodate you on your return too the hotel.Kind regardsThe Team

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had a nice comfortable stay and enjoyed all the facilities i definitely recommend and definitely be visiting again.
Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 25.1.2024
Dear ChristopherIts a pleasure to read your positive feedback. We're glad to see you enjoyed our facilities and look forward to welcoming you back on your return to the hotel.Kind RegardsThe Team

6/10 OK

Sebastian

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Siisteys
Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 25.1.2024
Dear SebastianThankyou for reviewing your recent stay. We hope you will return to Ashford International Hotel again in the future.Kind RegardsThe Team

6/10 OK

Bethany

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 25.1.2024
Dear BethanyThank you for reviewing your recent stay at Ashford International. We hope you will return again soon.Kind Regards The Team

6/10 OK

david

Yöpyi 1 yön tammikuussa 2024
Hotel GM vastasi 23.1.2024
Dear DavidThankyou for reviewing your recent stay. We hope that you will return again soon.Kind RegardsThe Team

4/10 Huono

arthur

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Kiwis
Very few guests. Heating turned off so very cold. Restaurant and reception so cold we wore our coats. Came from new Zealand invited family and were embarrassed at the place. Plates unheated food pnlu just warm. This realty needs to be addressed
Yöpyi 3 yötä tammikuussa 2024
Hotel GM vastasi 23.1.2024
Dear arthur.Thank you for reviewing your recent stay at Ashford International Hotel. It’s disappointing to read your experience was not to the high customer satisfaction level that we strive to achieve for every guest here at Ashford International Hotel. We are aware of the heating issue which is currently being worked on by our maintenance team.Kind regardsThe Team

6/10 OK

David

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Eve
Yöpyi 2 yötä tammikuussa 2024
Hotel GM vastasi 18.1.2024
Dear DavidThankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will return again soon.Kind regardsThe Team

10/10 Loistava

Kris

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A proper treat
Very pleasant place to be. Great food. Fantastic facilities. Very helpful staff.
Yöpyi 9 yötä joulukuussa 2023
Hotel GM vastasi 15.1.2024
Dear KrisThank you for reviewing your recent stay at Ashford International. We're pleased to see your positive feedback and glad you enjoyed your time spent here with us. We hope that you will return soon.Kind Regards The Team

6/10 OK

Samantha

Liikematkailija
Hyvää: Siisteys
Hotel GM vastasi 7.2.2024
Dear SamanthaThankyou for your feedback regarding your recent stay. We hope you will return again soon.Kind RegardsThe Team

10/10 Loistava

Toni

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Hotel GM vastasi 11.1.2024
Dear ToniThankyou for reviewing your recent stay at Ashford International Hotel. Its a pleasure to see your positive review. We hope that you will return again soon.

6/10 OK

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Hotel GM vastasi 2.1.2024
Dear AngelaThankyou for reviewing your recent stay at Ashford International Hotel. We hope you will return to us again soon.Kind RegardsThe Team

10/10 Loistava

Nic

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Hotel GM vastasi 20.12.2023
Dear NicThankyou for taking the time to review your recent stay at Ashford International Hotel. We appreciate your positive feedback.Kind RegardsFront of House Co-Ordinator

10/10 Loistava

Henry

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Hotel GM vastasi 18.12.2023
Dear Henry.Thank you very much for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback. We hope that you will visit us again soon.Kind regardsFront of House Co-Ordinator

6/10 OK

Sharon

Yöpyi 1 yön joulukuussa 2023
Hotel GM vastasi 14.12.2023
Dear Sharon,Thankyou for reviewing your recent stay at Ashford International Hotel. We appreciate all our guests honest feedback.Kind RegardsThe Team

10/10 Loistava

Amanda

Yöpyi 1 yön joulukuussa 2023
Hotel GM vastasi 12.12.2023
Dear Amanda.Thank you for reviewing your recent stay at Ashford International Hotel. We hope you will visit us again soon. Kind regards The Team

6/10 OK

Thomas

Yöpyi 1 yön joulukuussa 2023
Hotel GM vastasi 12.12.2023
Dear Thomas.Thank you for reviewing your recent stay at Ashford International Hotel. We hope you will visit us again soon.Kind regardsThe Team.

6/10 OK

Sylwester

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointed
We are regulars since 2017 and this was our worse experience. Some of the towels were dirty. The cosmetics not enough for one person. No handwash. During the breakfast- dirty tables, when tried to make of coffee some of the coffee cups were dirty- lipstick marks. Compared with previous years - quite poor.
Yöpyi 1 yön joulukuussa 2023
Hotel GM vastasi 18.12.2023
Dear Sylwester Thankyou for your review. We're disappointed to read that your experience was not to the high standard we expect. I hope that reception were able to help once you had informed them of your issues.Kind Regards

8/10 Hyvä

Dilshani

Yöpyi 1 yön marraskuussa 2023
Hotel GM vastasi 18.12.2023
Thankyou for reviewing your recent stay at Ashford International Hotel. We hope that you will visit us again soon.Kind Regards

10/10 Loistava

Mohaned

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Never disappointed
Yöpyi 3 yötä marraskuussa 2023
Hotel GM vastasi 27.11.2023
Dear Mohaned.Thank you very much for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback. We hope that you will visit us again soon.Kind regardsHotel General Manager

10/10 Loistava

Giovanni

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
A Great Stay
We enjoyed our stay and even managed to take a swim in the loverly warm pool. Followed by a drink and a loverly meal. The staff were brilliant and from booking in to waitress service.
Yöpyi 1 yön marraskuussa 2023
Hotel GM vastasi 27.11.2023
Dear Giovanni.Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. We hope that you will visit us again soon. Kind regards Hotel General Manager