Hotellit uima-altaalla - Astley ja Dunley, Stourport-on-Severn

”Very helpful staff on Reception, in the Spa and Housekeeping. ”

”clean, lovley staff ”

”The reception at the hotel was excellent, however the evening menu and food was disappointing.”

”From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. ...

”If you have any special requests dont rely on third party bookings to pass on those requests contact hotel directly. I requested twin room but was given king size bed instead. ”

”Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

”Food wasn't that great. Bed was uncomfortable. Shower took forever to warm up and when it was warm enough the water felt dry. Facilities didn't feel like they were good for price.”