Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 691 kautta 1000 arvostelua" "
10–Loistava
691
Arvosana 8 - Hyvä. 202 kautta 1000 arvostelua" "
8–Hyvä
202
Arvosana 6 - OK. 65 kautta 1000 arvostelua" "
6–OK
65
Arvosana 4 - Huono. 24 kautta 1000 arvostelua" "
4–Huono
24
Arvosana 2 - Hirveä. 18 kautta 1000 arvostelua" "
2–Hirveä
18
9,4/10
Siisteys
9,2/10
Henkilökunta ja palvelu
9,2/10
Palvelut/mukavuudet
9,2/10
Majoituspaikan kunto ja tilat
9,0/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Nyah
Matkusti ryhmän kanssa
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable and clean ammenities
Nyah
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Rogin Edward
26.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I will be back on this property
Rogin Edward
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Colin
25.5.2024
Colin
Yöpyi 1 yön toukokuussa 2024
8/10 Hyvä
Jeff, Calgary
Matkusti kumppanin kanssa
24.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Active area. Nice room. Quiet
Jeff
Yöpyi 3 yötä huhtikuussa 2024
8/10 Hyvä
Rose
Liikematkailija
21.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location.
Rose
Yöpyi 4 yötä toukokuussa 2024
10/10 Loistava
Nick
Liikematkailija
21.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and convenient
Nick
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Claris
Liikematkailija
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing being upgraded and always feel valued
Claris
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 17.5.2024
Dear Claris, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
michael
Matkusti kumppanin kanssa
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stunning rooms and excellent service.
michael
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 17.5.2024
Dear Michael, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
John
Liikematkailija
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A beautiful hotel with lots of staff willing to assist with luggage etc
John
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 17.5.2024
Dear John, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
4/10 Huono
Jonine
Matkusti kumppanin kanssa
13.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The room was very small. The name of the hotel ‘The Grand’ BY Sky City is very misleading. Thought we had booked a room at Sky City. The room advertised ‘king’ however we only had a king size bed. We parked at sky city car park but had to walk our luggage through ‘Sky City’ to The Grand by Sky City across a little 1 way street. No kitchen. Had to fill jug with water from bathroom sink. Advertisements are very misleading. Would not recommend for the price at $550 for 2 nights. Have stayed at Quest across the road and got a room that was apartment size for same price for 2 nights in past.
Jonine
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 13.5.2024
Dear Jonine,Thank you for your review, and we apologise for your recent experience with us. We advertised the room as a King room because it includes a king-size bed. We acknowledge that the measurements of the room itself should have been detailed on the website along with the included amenities. Your preferences have been noted for your future bookings, and we hope to have the opportunity to welcome you back to our hotel.Kind regards,Angela
10/10 Loistava
Gemma
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fabulous place to stay!
Gemma
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 13.5.2024
Dear Gemma, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Shannon
Matkusti kumppanin kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had such a lovely relaxing time, the spa and sauna are wonderful. The breakfast at the Terrace was delicious
Shannon
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 13.5.2024
Dear Shannon, Thank you for your positive review, and we are pleased to hear that you had a pleasurable relaxing time with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Angela
Matkusti kumppanin kanssa
10.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Angela
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 13.5.2024
Dear Angela, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
James
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing experience will absolutely return
James
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 10.5.2024
Dear James, Thank you for your positive review, and we are delighted to hear that you have had an amazing experience with us. Please let us know directly on your next return and will ensure to take good care of you once again. Kind regards, Angela
10/10 Loistava
JONGYOUNG
Liikematkailija
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel !! Just one word~~
JONGYOUNG
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 10.5.2024
Dear Jongyoung, Thank you for your positive review, and we thank you for your return. We were excited to see you stay with us again, and we hope to have the opportunity to welcome you back once more. Appreciate your comment, and thank you for being a great guest too!Kind regards, Angela
10/10 Loistava
Ian
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel in a good location
Ian
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Ian, Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
6/10 OK
Lorraine, Kerikeri
Matkusti kumppanin kanssa
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walkable distance and easy access to restaurants and shopping. However, was allocated a room which had a faulty heating system, was freezing . Reported the problem several time. Was only moved after 4 hours 2230. This was not good enough! We were finally moved to another room. Slow response to rectify the situation made my stay less “enjoyable”. Someone called the next day to apologise.
Lorraine
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 13.5.2024
Dear Lorraine,Thank you for your review, and we apologise for the delayed response regarding the faulty heating system. We had the concierge and our maintenance team check the room, and once the issue was confirmed, we offered an upgrade. We understand your frustration, and it certainly should not have taken 4 hours for a room move. I will follow up with the team to ensure we learn from this experience and rectify any issues promptly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
6/10 OK
Darwin
Matkusti kumppanin kanssa
5.5.2024
Hyvää: Palvelut/mukavuudet
The location of the property is great.
Darwin
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Darwin, Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. Our location is certainly great, and we appreciate you for picking up on this. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Tegan
Matkusti kumppanin kanssa
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I wanted to surprise my partner for this staycation. I came the day before and asked the staff to put some presents in the room and everything. It was all there when we arrived! So grateful
Tegan
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Tegan,Thank you for your positive feedback, and we are delighted to hear that your staycation went well.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Josephine
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our stay. Beautiful restaurant options around / part of the Hotel, & lovely Sp treatment.
Josephine
Yöpyi 1 yön toukokuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Josephine,Thank you for your positive feedback, and we're glad to hear that you had an amazing stay and spa treatment.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
8/10 Hyvä
Jessica
30.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good, will be back.
Jessica
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 2.5.2024
Dear Jessica, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Ethan
Matkusti kumppanin kanssa
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience, friendly staff and so much to do in the area. Beautiful scenery from the hotel which was nice and clean.
Ethan
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 29.4.2024
Dear Ethan,Thank you for your positive feedback, and we are pleased to hear that you have enjoyed the beautiful scenery of Auckland, New Zealand through our hotel windows. We hope you have enjoyed your stay, and it would be great if we have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
8/10 Hyvä
Nhu-Thuy
29.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nhu-Thuy
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 2.5.2024
Dear Nhu-Thuy, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Melissa, Wellington
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Melissa
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 29.4.2024
Dear Melissa,Thank you for your positive review, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Blake
Matkusti perheen kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice stay in central Auckland.
Blake
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 29.4.2024
Dear Blake,Thank you for your positive review, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Isaac
Matkusti kumppanin kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Isaac
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 29.4.2024
Dear Isaac,Thank you for your positive review, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Steve
Matkusti kumppanin kanssa
23.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was clean, modern, and well-appointed, with a nice comfy bed. The bathroom was nice, especially having a separate bath. Great location for restaurants.
Steve
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Steve,Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. We will ensure your feedback is passed on to its respective departments to ensure their hard work is acknowledged.We thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela
6/10 OK
Jimmy
Matkusti perheen kanssa
20.4.2024
Huonoa: Henkilökunta ja palvelu
A bit tired and past its prime … surrounding restaurants and area, very cool.. gyms pretty good .. pool area great .. a bit tired all in all. And different chicken process and service was terrible as well as checkout really unfriendly and impersonal. You would expect much much more from a hotel of this calibre actually anywhere.
Jimmy
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Jimmy,Thank you for your feedback, and we apologise for any inconvenience caused during arrival times. After investigation, we have discovered that there were discussions regarding our protocol upon arrival, and we appreciate your understanding and patience during this process. I have shared your feedback with the receptionist upon departure to ensure that we provide professional and friendly service to our future guests. We thank you for bringing this to our attention.Kind regards, Angela
8/10 Hyvä
Jessica
19.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Jessica
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Jessica, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Matthew
18.4.2024
Matthew
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 10.5.2024
Dear Matthew, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
6/10 OK
Poh Kim, Singapore
Liikematkailija, Matkusti kumppanin kanssa
17.4.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I took more than half hour to chk in. In experience staff n not clear information.
Poh Kim
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Poh,Thank you for your feedback, and we apologise for any inconvenience caused during checkin times. We understand there was a miscommunication regarding arrival dates, which our receptionist has promptly rectified by extending accordingly. We understand the frustration this may have caused, and we appreciate your patience towards our service.Thank you for choosing to stay with us, and we hope you have had an enjoyable stay.Warm regards, Angela Shin
10/10 Loistava
Konstantin, Temecula
16.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Konstantin
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Konstantin, Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
2/10 Hirveä
Amanda
15.4.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Amanda
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Amanda,Thank you for your review. As discussed over the phone, please feel free to let us know on your next visit. We will try our best to ensure good care and attention for your family.Kind regards,Angela
10/10 Loistava
Natasha
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Natasha
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Natasha, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Natalia
14.4.2024
Natalia
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 8.5.2024
Dear Natalia, Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
8/10 Hyvä
Sarah
11.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sarah
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Sarah,Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Kristin
11.4.2024
Kristin
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 2.5.2024
Dear Kristin, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Lauren
Matkusti perheen kanssa
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Lauren
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 12.4.2024
Dear Lauren, Thank you for your positive review, and yes! our location is certainly great. We are glad that you have experienced the best of our hotel, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Xuefei
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Xuefei
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 12.4.2024
Dear Xuefei, Thank you for your amazing score, and we appreciate your time and effort to leave a review that compliments our hotel. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Bruno
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bruno
Yöpyi 2 yötä maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 9.4.2024
Dear Bruno,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Taylor
Matkusti kumppanin kanssa
7.4.2024
Hyvää: Siisteys ja palvelut/mukavuudet
Really good, clean and friendly staff would stay again
Taylor
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 9.4.2024
Dear Taylor,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Kuo-Kai
6.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Kuo-Kai
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 9.4.2024
Dear Kuo-Kai,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Tomas
4.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tomas
Yöpyi 3 yötä maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 9.4.2024
Dear Tomas,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela
6/10 OK
Alastair
Matkusti kumppanin kanssa
4.4.2024
Hyvää: Henkilökunta ja palvelu
Had a great check. Warm and friendly staff. However I dont think this is value for money. Rooms a well worn and tired. One lift is getting worked on.
Just dont see how grand this place is when it comes to value for money. I'd suggest management should do room inspections and see that a little maintenance and touching up would go a long way. (Cupboards squeak ans dont align, paint has worn off in places, walls have lots of marks etc).
Alastair
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 9.4.2024
Dear Alastair,Thank you for your feedback, and we appreciate your truthful comments and suggestions regarding the rooms. This feedback will be taken into consideration, and we will ensure to implement solutions that will allow the rooms to remain well maintained and ensure satisfaction for our future guests.This will be passed on to its respective management team, and we apologise for any inconvenience this may have caused.Thank you, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela
10/10 Loistava
Dusty
3.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dusty
Yöpyi 3 yötä maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 4.4.2024
Dear Dusty, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela
10/10 Loistava
JONGYOUNG
Liikematkailija
1.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
near side tower place
JONGYOUNG
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 4.4.2024
Dear Jongyoung, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela
10/10 Loistava
Cassandra
1.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cassandra
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Cassandra, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Toko
30.3.2024
Toko
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 23.4.2024
Dear Toko,Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela
10/10 Loistava
Mark
Matkusti kumppanin kanssa
29.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean property
Mark
Yöpyi 2 yötä maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 4.4.2024
Dear Mark, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela
8/10 Hyvä
BELLUR
Matkusti kumppanin kanssa
29.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a basic hotel conveniently located
BELLUR
Yöpyi 2 yötä maaliskuussa 2024
Guest Relations Executive- The Grand Hotel vastasi 4.4.2024
Dear Bellur, Thank you for your feedback and we appreciate your time and effort to leave kind words that compliment our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future!Kind regards, Angela