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Arvostelut: Hamlet Hotels Maidstone

3.5 out of 5
Hamlet Hotels Maidstone
802 London Rd, Aylesford, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 33 kautta 66 arvostelua" "
Arvosana 8 - Hyvä. 14 kautta 66 arvostelua" "
Arvosana 6 - OK. 12 kautta 66 arvostelua" "
Arvosana 4 - Huono. 1 kautta 66 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 66 arvostelua" "

8,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Gary

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Rooms are small. No wall decor. No air-conditioning. Nearby room doors bang when closing and disturb. No elevator. Staff and service very good.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Edward

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were absolutely wonderful. Accommodating and hospitable beyond the norm. Loved the huge bathtub-very relaxing after a long day. The lounge and fireplace were cozy.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Glyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff,lovely room
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly, helpful staff. Enjoyed our overnight stay. Good breakfast. Convenient for Maidstone hospital. Room pleasant but no wardrobe or other clothes hanging space . No bedside tables.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

DANIEL

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, comfortable bed, nice TV, in room kettle, large windows that open.
Yöpyi 1 yön huhtikuussa 2024
xavier vastasi 21.4.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

Ken

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We are not contractors, breakfast finished way too early for us.
Yöpyi 4 yötä maaliskuussa 2024

10/10 Loistava

Gordon

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Independent hotel on main London Road, staff excellent lobby and downstairs nice, suite bedroom poor, windows not double glazed hence traffic noise, no blackout curtains hence security lights being on all night made the room bright and like daytime, no sound insulation hence could hear clearly room next to me talking, coughing, tv and all night snoring meaning no sleep. Not the best but has potential.
Yöpyi 1 yön maaliskuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and helpful staff, the room was lovely and the bathroom was a great size. The lounge and the restaurant area is very clean and modern with a traditional element. Would definitely stay again
Yöpyi 1 yön maaliskuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

Mary-Louise

Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

Matthew

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dingy, noisy pipes and building creaks, super cheap tv, dirty bath and not even any bed side tables…
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Michael

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Ron, Liverpool

Matkusti kumppanin kanssa
Only made up the room once during our 7 day stay.
Yöpyi 9 yötä joulukuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great value for money
Great value. Very friendly and helpful. Clean and comfortable. Would definitely recommend.
Yöpyi 1 yön tammikuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good
Yöpyi 1 yön tammikuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Killford

Yöpyi 1 yön tammikuussa 2024
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

Tarkistettu asiakas

Liikematkailija
One Night Stay -
Positives: Good value, friendly staff, bar open until late, ironing board in room, good location. Negatives: paid up front but on checking in hotel policy is to take your bank card and make a £1 transaction on it - odd. When I asked why as I had already paid in full on line they said it was ‘in case of damages’. I found this dubious and marginally offensive that they distrust professional guests. Also by giving your card details they could then take any payment they wish on site. I didn’t feel comfortable with this from a security point of view and wouldn’t stay again on principle.
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Ashfeka

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Basheer manager is good helpful alex and xavier are also helpful. Good service recommend it highly
Yöpyi 4 yötä joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Paul

Yöpyi 1 yön joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good although some issues with the shower pressure so was unable to use it
Yöpyi 6 yötä joulukuussa 2023

10/10 Loistava

Ashfeka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Marion

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely old place to stay all the staff were very friendly and helpful great Breakfast very central to places of interest
Yöpyi 2 yötä joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff here were really lovely and very helpful. We were only staying in the area as we had family nearby. Lovely seating area around reception and the breakfast was really good
Yöpyi 3 yötä joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing stay
I believe this hotel has recently been taken over and new owners still finding their feet. First room offered was incredibly basic and had old 1940s furniture. Changed room slight improvement. Staff helpful. Breakfast free but poor quality
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Jason

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

4/10 Huono

Martyn

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Peter

Yöpyi 1 yön joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

2/10 Hirveä

Abigail

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Peter

Yöpyi 1 yön joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

martin

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Jason

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Mark

Yöpyi 3 yötä marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Oliver

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful staff
Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Phillip

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Paul

Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Pete

Yöpyi 2 yötä marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Hyvä

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Jose

Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Nathalie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Excellent value for money and very helpful staff
Very friendly and welcoming staff. Good use of technology to check in. Free car park upon registration. Very clean bedroom with all basic facilities - heating readily adjustable. Staff were extremely helpful and supplied us with iPhone charger (forgotten). We had dinner at the hotel. Pub style food menu at a very competitive price. Downstairs premises decorated with taste throughout. Great choice for breakfast.
Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Robert

Yöpyi 1 yön marraskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

eileen

Yöpyi 1 yön lokakuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

William

Yöpyi 2 yötä lokakuussa 2023

8/10 Hyvä

Bob van

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good place to stay and very nice staff
Yöpyi 1 yön lokakuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

julian

Yöpyi 1 yön lokakuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 OK

Donna

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Very odd hotel!!!
A very odd hotel!!! From the outside you expect a nice almost posh hotel - inside very different - you step straight into the bar area that is bland with no character At dinner they had the radio on playing techno rave music. We had to ask for menus after sitting there for a good 15 minutes. The menu in itself was different - lamb shank with pilau rice and nan bread. We opted for good old sausage and mash with gravy which was very nice but was sprinkled with dry herbs? Breakfast was nice We were in a ‘suite’ Room 120 - a strange mix of furniture, 4 poster bed which was comfortable, one 80’s looking pattern curtain that hung from the middle of the window and didn’t reach either side so the light from the car park came in and shone on the mirror all night. The windows were painted shut so you couldn’t get any fresh air in. It had a light wood effect wardrobe with no doors that was a flatpack totally out of keeping with the dark wood four poster bed. The shower was more of a light sprinkling of water, and the selection of toiletries consisted of a body cream, conditioner and a mini bar of soap! The bar lounge area was nice and to be honest it looked like the hotel may potentially being renovated as all areas didn’t seem in keeping to one another. All in all a bit of an odd mix and vibe going on and not particularly worth the money! Will not use again
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Sophie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely friendly hotel with comfy beds
Warm welcome and very friendly accommodating service. Extremely comfortable bed and large smart tv. Breakfast very good.
Yöpyi 3 yötä lokakuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My room was at rear of property and very quiet. Room was clean and bed comfortable. Very good buffet breakfast and packed lunches were available. Staff very friendly and helpful. Only downside was the room was very warm and no way of turning heat down but apparently the problem is being dealt with, fans were provided though
Yöpyi 3 yötä lokakuussa 2023
Basheer. vastasi 15.10.2023
Thank you for a fanastic review and great score Ian. We are sorting out the heating issue and will be rectified very soon. We look forward to have you staying with us in near future.cheers,Basheer.

8/10 Hyvä

Gina

Yöpyi 1 yön lokakuussa 2023
Basheer vastasi 15.10.2023
Thank you for a great score Gina. We look forward to have you staying with us in near future.cheers,Basheer.

10/10 Loistava

Amanda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
xavier vastasi 17.3.2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Loistava

Alan

Yöpyi 1 yön syyskuussa 2023
Basheer. vastasi 23.9.2023
Thank you for a wonderful score Alan. Pleased to have you staying with us and in near future.cheers,Basheer.

6/10 OK

Holly

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel is in need of a massive update, very dated rooms with creaky floors. Our room was a decent size and could be really nice if it was given an update. The bathroom was clean but again everything felt quite old, except the towels, which were clean and looked new. The bathroom had a smell of drains too and the shower wasn’t the most powerful. The room had a huge bed with clean bedding, but there’s zero air-con in the rooms, there was a fan provided but it didn’t do the same job as air-con does. Carpets in the communal areas needed a good clean as they had muddy footprints. Staff were very friendly and welcoming on arrival. Check in was a bit chaotic and they tell you to use the self service but then someone has to come and help anyway, so wasn’t sure what the point was in that. We only stayed for one night and we didn’t spend much time in the room but the small amount of time was more than enough and I wouldn’t return in a hurry. For anyone needing to get ready there the rooms feel quite dark so wouldn’t recommend it. Could be a decent hotel but would say below average at present.
Yöpyi 1 yön syyskuussa 2023
Basheer. vastasi 18.9.2023
Thank you for a valuable feed back Holly. We are intended to do all the bathrooms and add aircon very soon. We look forward to have you staying with us again in near future.cheers,Basheer.