Balch Springs Hotellit

”The place had roaches I took pictures and showed the staff and all they did was try to move to another close to that one and lie and say they had it treated.”

”The best part was I was able to park in front of the room. There was an eyelash on the wall, carpet had a huge burn in it by the door and mold everywhere. I’m pissed I paid 96 dollars when this is clearly a 50 dollar room IF THAT!!!!!!”

”This location was quite old, not well maintained in the room we stayed. Dresser drawer fronts were broken. There were candy wrappers found beside the couch. The beds were clean and comfortable, it’s just an old place. The staff was very friendly and helpful, but seemed short handed.”

”Really nice hotel!”

”When checking in, requested ground floor room, as I cannot climb stairs. Found that AC did not work properly. Staff member quickly replaced unit while we were out for dinner. Beds are comfy. Morning breakfast did not have decaf coffee.”

”Everything was really great during the time of my stay”

”Clean room but hallway had a funny small.”

”The cleaning and maintenance work was completed and nice service”

”Very clean and “new” feeling. Bed and pillows not too comfortable, and thermostat slightly complicated. Breakfast buffet was nice.”

”I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..”

”Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

”Very sketchy part of Dallas. They had security guards in the parking lot making sure everyone entering was a guest at the motel. Had to pay an extra $10 just to park in their parking lot. I have never seen that at any other hotel I have ever stayed at.”

”All good very clean space”

”There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in.”

”Amazing”

”Love staying at the Drury!!”

”Staff,clean room, parking young lady at check-in and check out was superb. Need to hire more young people with her professionalism, smile and sense of humor! Very courteous!”

”The overall the room was okay however I did need more toiletries as they were not refilled properly”

”Siisti ja viihtyisä hotelli, hyvä sijainti autoilijalle.”