Bằng Trù Hotellit

”The hotel description is misleading. There is NO onsite breakfast facilities. Breakfast is down the road, outside the hotel!! When we arrived, the only lift in the hotel was "out of service". This is definitely NOT a 4* hotel. It is more like a 1* hotel. This hotel does NOT come with the concierge, the facilities, decor, or top notch service that all 4* hotels offer. This hotel offers absolutely nothing. The staff are miserable and unhelpful. The rating for this hotel definitely needs to be...

”這次房間內的燈光控制開關有一邊是壞的 半夜起床只能電燈全開 房間內牆壁白色的部分及天花板都是污漬黃斑 ”

”We enjoyed our stay at Hotel du Lac Signature. The staff was exceptional and truly made our visit special. Everything we asked for was arranged smoothly, from fast-track services at the airport to day trips to Halong Bay and Ninh Binh. The room was clean and well equipped, and the rooftop sky bar offered beautiful views over the city. We would definitely recommend this hotel!”

”The Hotel in very new (newly renovated recently). The hotel staff were excellent (especially Quinn). The location is in a alley, but it's two blocks away from St. Joseph Cathedral and other major attractions. The breakfast buffet is fresh and good. We enjoyed our four nights stay and would definitely come back again.”

”Countless shops and restaurants within waling distance. ”

”All good”

”Henkilökunta oli uskomattoman ammattitaitoinen ja teki vierailustamme täydellisen. Sijainti myös hyvä”

”Lovely hotel and room. Would absolutely recommend! Only issue was that the staff was constantly requesting feedback (6 times withing one night stay) and it got disturbing. Also, I paid for the breakfast but that was not visible for the hotel - likely the issue is with hotels.com”

”Great location to walk around. Room was very clean. All staffs were nice and helpful ”

”Beautiful hotel, clean and comfortable.”

”JM Marvel Hotel & Spa in Hanoi was the most positive hotel experience I have had in years. The hotel took care of our transportation from the airport to the hotel, and vice versa. This is a service recommend using. I also used their spa services, and can recommend using them. The receptionist were one of a kind in their friendliness. Their rooms were very high quality and clean, and the bed was excellent. They have a restaurant upstairs were the food is great, and service is excellent. The...

”Clean and most of the staff was efficient”

”Siisti huone. Hyvä sijainti. Erinomainen palvelu.”

”Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi”

”Loitava palvelu ja huolenpito. Tilasimme hotellin kautta kyydin ja meihin oltiin kokoajan yhteydessä jotta kaikki sujui hyvin. Erityisen hyvää ja henkilökohtaista palvelua! Aamiainen oli loistava . Huoneet hijsiset keskeisestä sijainnista huolimatta! Vahva suositus!”

”Wonderful staff, clean room. No elevator up to sky bar, but food was excellent.”

”Clean room, staff super friendly. A++”