Dear Mr. Juuso, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further, please feel free to contact directly.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Guest,It is a delight to read your comment about our team member. We look forward to your return.

Dear Valued Guest, Thank you for posting a review and we’re sorry to hear that your breakfast experience was not of the quality you expected. We would like the opportunity to investigate your feedback further, please feel free to contact me directly. Best regards, Martin Hurley General Manager Lancaster Bangkok

Dear Anonymous, I was pleased to read that you found our hotel nice and clean. Hope to see you again on your next visit. Best regards, Martin Hurley General Manager Lancaster Bangkok

Dear Janne, Thank you for your kind review of Lancaster Bangkok. It's good to see that you enjoyed our service levels, swimming pool, and sumptuous breakfast. I'm delighted that you felt so welcome and we would love to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Dear Guest, Thank you for your review of Lancaster Bangkok. I'm glad to read how much you enjoyed your stay and that our location worked for you. We hope to see you back at Lancaster Bangkok on your next visit to Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Dear Aku, Thank you for your 10 out of 10 review, We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Dear Saku, Thank you for your review of Lancaster Bangkok, I'm pleased you enjoyed your stay with us and hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Dear Mr. Stefan, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr.Joseph, I’m delighted to read how much you enjoyed our spa and service levels. We look forward to your return to Lancaster Bangkok.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr.Paul, Thank you for the wonderful feedback. We are thrilled to hear that you found your stay to be incredible. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr.Kaori, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Jatin, Thank you for your review of Lancaster Bangkok. I’m glad to read that your stay was good and that the location worked for you. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Thu, I’m pleased you enjoyed your stay and the levels of service provided. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Andrew, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Hitomi, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms. Ainsa, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. William, I’m glad to read that your enjoyed your stay with us and that the location worked for you. Thank you for recognising the service levels of our team members. We look forward to welcoming you back to Lancaster Bangkok.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms. Anita, Thank you for your fantastic review of Lancaster Bangkok. I was pleased to read that you enjoyed your stay with us, and even more pleased to see your comments regarding our friendly and helpful team. Please let us know how our pool area could have been better, we are always happy to receive specific feedback.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Takashi, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Richard, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms. Sherida, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank, Thank you very much for your return, We are thrilled to read you enjoyed us just as much on the fourth visit to Lancaster Bangkok. We do look forward to welcoming you back for a longer stay in the near future.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Sai Ho, Thank you for posting a review. We provide a Gideons bible in every room, I’m sorry if this caused you to lose sleep – we would be happy to carefully remove it on request. I’m quite sure that the presence of a book in your room hasn’t caused any issues previously.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Anthony, We are all very happy that you liked our location but particularly that you enjoyed the service our staff have provided.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Khun Supatthra, The team appreciate your kind words and we look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Tatsuya, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Neil, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Mahbbur, What a pleasure it was to read. Thank you for acknowledging the effort that goes into making a memorable stay.

Dear Ms. Isa, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank, Thank you for your review of Lancaster Bangkok, it's great to read so many positive comments. I'm delighted that you would return to the hotel, but feel free to let me know what more we could have done to improve your stay. We look forward to your return.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Marc, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms.Marissa, I'm pleased to see that you enjoyed your family room, very convenient for families with children. Your kind praises about our helpful and friendly team are sincerely appreciated and will be shared with the team, we know they will be delighted!Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Ricardo, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Ricardo, The team appreciate your kind words and we look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank,We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms. Aurelie, We are glad that we were able to make your visit comfortable and convenient. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Ms. Kimiko, We always aim to deliver a great experience, I am sorry that you didn’t find our gender neutral amenities feminine enough. Thank you for taking the time to bring this to our attention, we will note your feedback.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Alla, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank,Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Susumu, Thank you for your review of Lancaster Bangkok. I'm happy to see that you enjoyed our convenient location and visited night market. Our prices reflect the quality of our products, services and experiences, and always offer good value. We look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Thomas, Thank you for your comments. Apologies if you felt we were too efficient with clearing tables. Nearby shopping malls are best accessed using the fast and convenient MRT underground nearby, our concierge team are here to help. We hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr.Kazuo,Sounds like you had a great stay. We do look forward to welcoming you back for a longer stay in the near future.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Pengjen, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

Dear Mr. Frank,We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok