Aula

Arvostelut: Swissotel Bangkok Ratchada

5 out of 5
Swissotel Bangkok Ratchada
204 Ratchadapisek Road, Huay Kwan, Bangkok, Bangkok

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 380 kautta 784 arvostelua" "
Arvosana 8 - Hyvä. 317 kautta 784 arvostelua" "
Arvosana 6 - OK. 68 kautta 784 arvostelua" "
Arvosana 4 - Huono. 9 kautta 784 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 784 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ns.häämatka tosin hotelli ei tienyt sitä,,,kokaisuutena hieman kallis paikka mut siihen nähden palvelu hyvää +9
Yöpyi 1 yön maaliskuussa 2021

8/10 Hyvä

Anssi

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2019
Frank Rajatabhothi vastasi 14.7.2019
Thank you for your rating. Please tell us what could we improve to make your experience worth a 9 or 10? Looking forward to hearing from you. Thank you.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2017
Dear our valued guest, Thank you very much for rating us 4 out of 5 regarding your stay in our property. If there is anything that we could do more to enhance your stay, please feel free to let us know your comments. We are looking forward to welcoming you again in the near future. Warm regards, Swissôtel Le Concorde Bangkok

10/10 Loistava

Kan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
古いホテルとは感じない清潔なホテルです。 ホテルから歩いて5分ほどのところにマッサージも多くあり便利です。
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Manager vastasi 22.5.2024
Dear Kan,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

Justin, Singapore

Yöpyi 12 yötä huhtikuussa 2024
Guest Relations Manager vastasi 22.5.2024
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Rudolf

Yöpyi 4 yötä huhtikuussa 2024
Guest Relations Manager vastasi 22.5.2024
Dear Rudolf,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near to amenity, safe and convenient
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Manager vastasi 22.5.2024
Dear David,Thank you very much for your rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

6/10 OK

Juan Carlos

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Camareros no adecuados
El hotel es muy bueno como instalaciones. Esta muy limpio y el servicio de habitaciones trabaja muy bien. El check in y check out.muy lentos . El restaurante japonés cierra muy pronto,los Cameros no hablan inglés y es un hotel internacional ,por eso cuando pides algo no te entienden.un gran error. Buena comunicación con el transporte público.estacilon de tren a unos 100 metros
Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 2.3.2024
Dear Juan Carlos,Greeting from Swissôtel Bangkok Ratchada!We are delighted to hear your kind feedback after your departure from our hotel.Thank you very much for taking your time for sharing your experience following a stay at Swissotel Bangkok Ratchada. It has been our great pleasure having you as our guest. Thank you once again for choosing us, If you need any further assistance please do not hesitate to contact usBest Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

Dan

Yöpyi 6 yötä helmikuussa 2024
Guest Relations Manager vastasi 2.3.2024
Dear Dan,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

Justin

Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 2.3.2024
Dear Justin,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Terence Benson

Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 2.3.2024
Dear Terence Benson,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Neale

Yöpyi 2 yötä helmikuussa 2024
Guest Relations Manager vastasi 2.3.2024
Dear Neale,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

J

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 17.2.2024
Dear J,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Alan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear Alan ,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

Yong hun

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
객실 청소
객실내부 바닥 카페트 교체혹은 위탇청소 필요… 가끔 타올을 채우지 않고 룸 청소하는 경향있슴
Yöpyi 4 yötä marraskuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear Yong hun,Greeting from Swissôtel Bangkok Ratchada!We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel.Yours sincerely,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near to amenities
Guest Relations Manager vastasi 17.2.2024
Dear David,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

6/10 OK

GLOBAL

Yöpyi 2 yötä lokakuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear GLOBAL,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

HAK HO

Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Henrik

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super nice hotel
Super nice hotel with amazing staff all over the place Stayed for 9 nights and will be back. Super good breakfast WiFi was quite bad in my room, excellent elsewhere but they are changing to a new provider so I’m sure it will be better shortly Best gym ever Thanks for a great stay Henrik
Yöpyi 8 yötä marraskuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear Henrik,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

michel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Hotel staff was very receptive. Great service.
Yöpyi 3 yötä marraskuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear michel,Thank you very much for your Rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Yong hun

Yöpyi 7 yötä marraskuussa 2023
Guest Relations Manager vastasi 31.12.2023
Dear Yong hun,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Loistava

Austin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed at this hotelat least five(5) times and enjoyed my times there but this time was disappointed that they lost my reservation and I had to pay more for the suite than I was quoted in my resrvation
Yöpyi 5 yötä marraskuussa 2023
Guest Relations Manager vastasi 25.11.2023
Dear Austin,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Guest Relations Manager vastasi 25.11.2023
Dear Anonymous,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

6/10 OK

Wei-Chien

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 6 yötä marraskuussa 2023

8/10 Hyvä

To minh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Guest Relations Manager vastasi 25.11.2023
Dear To minh,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Loistava

SIRIRAT

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We like about the location of the property is very convenient, clean, beautiful and staff was very friendly and attentive. I only thing we want to suggest is if there is 3 people in the room. They should be a towel for each person.
Yöpyi 3 yötä lokakuussa 2023
Guest Relations Manager vastasi 8.10.2023
Dear SIRIRAT,We are delighted to hear your kind feedback after your departure from our hotel.Please allow me to use this opportunity to thank you for participating in Expedia and providing us with this wonderful feedback. There is nothing lifting our spirits up than the fact that you compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pimmada MusigapanGuest Relations Manager

8/10 Hyvä

Desmond

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä syyskuussa 2023
Loyalty Manager vastasi 20.9.2023
Dear Desmond ,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Hyvä

Margo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed here for 3 nights and it was a good stay. The food was good. Location was convenient to the metro and it was easy to get a taxi or a grab. Was a little far out from the airport though. I would definitely stay here again.
Yöpyi 3 yötä syyskuussa 2023
Guest Relations Manager vastasi 25.11.2023
Dear Margo,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Loistava

Justin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Loyalty Manager vastasi 13.9.2023
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Loistava

Netivadee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outstanding service
Yöpyi 2 yötä syyskuussa 2023
Loyalty Manager vastasi 13.9.2023
Dear Netivadee,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

2/10 Hirveä

Wai Chong

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel Aircon system requires major overhaul
The aircon system is stuffy and the whole room is not “ freshed “ - feels like there is a virus inside that cause sleepiness, running nose and body aches. Breakfast noodles don’t taste good and porridge is not warm, quite disgusting to eat if your Asian taking the breakfast.
Yöpyi 4 yötä elokuussa 2023
Loyalty Manager vastasi 7.9.2023
Dear Wai Chong ,We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Pimmada MusigapanLoyalty Manager

6/10 OK

manho

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall is okay and you feel 80s. Only the swimming pool is a bit disappointed. It's old and small. Breakfast is good and staff are helpful. Also close to subway and night food market.
Loyalty Manager vastasi 7.9.2023
Dear manho,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Loistava

Akira

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Loyalty Manager vastasi 27.8.2023
Dear Akira,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Hyvä

CHUN KEE JACKY

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
Loyalty Manager vastasi 27.8.2023
Dear CHUN KEE JACKY,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Hyvä

LOK CHUN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Loyalty Manager vastasi 27.8.2023
Dear LOK CHUN,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Hyvä

Tien Luon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfort and enjoy during stay especially good greeting from front desk and staff
Yöpyi 5 yötä heinäkuussa 2023
Kornwika vastasi 19.7.2023
Dear Tien Luon,Thank you very much for your positive review. We are glad to hear that you had enjoyed the stay with us and our staff were able to deliver the superior service. Your feedback has been shared with the team in order for us to better the level of service.Thank you again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Hyvä

burak

Yöpyi 1 yön kesäkuussa 2023
Kornwika vastasi 19.7.2023
Dear Burak,We very much appreciate your positive review of your recent stay at Swissotel Bangkok Ratchada.Looking forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

8/10 Hyvä

Desmond

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfort and convenient
Yöpyi 3 yötä kesäkuussa 2023
Kornwika vastasi 17.6.2023
Dear Desmond,Thank you very much for your positive feedback. We are delighted to hear that overall stay experience met your expectation. You will feedback will be shared to the team as it serves as a motivation in order to better the service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Kornwika SukumanFront Office Manager

10/10 Loistava

Meena

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Happy moments with friendly environment
Very satisfied with everything there. I'm very happy that I had choose this hotel for our vacation there.. really very comfortable to stay here , spacious room, only if have bidget near toilet bowl that would be perfect definitely. spacious cafe and quite convenient to mrt station, just a walking distance. Hotel Cafe staff are nice too , especially Noey very hardworking person. .Breakfast also good and alot of varieties too. Definitely will stay here again if we come by Bangkok.
Yöpyi 3 yötä kesäkuussa 2023
Kornwika vastasi 17.6.2023
Dear Khun Meena,Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Swissotel Bangkok Ratchada.I will share it with our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially Noey who are so happy to read this through.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards, Kornwika SukumanFront Office Manager

10/10 Loistava

David

Yöpyi 3 yötä kesäkuussa 2023
Kornwika vastasi 19.7.2023
Dear Mr. David,Thank you very much for your excellent feedback.We look forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

10/10 Loistava

mehmet fatih

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
güzel
metroya yakın, istediğiniz yere ulaşabiliyorsunuz, odalar geniş, temiz. spor salonu güzel kullanışlı
Yöpyi 2 yötä kesäkuussa 2023
Kornwika vastasi 17.6.2023
Dear Mehmet,Thank you very much for your positive review.We are glad to hear that your overall stay experience met your expectation including the room comfort as well as the location. I will share your feedback with the entire team as it serves exactly as a motivation to better the level of service.Thanks again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Hyvä

Kenneth

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible miscommunication front desk employees
I was bumped off my early morning flight and decided to stay at the Swisshotel. When I arrive at 6:30am they told it was too early to check in and that they were fully booked, so I would not be able to have an early check in and would have to wait till at 10:00-11:00am for housecleaning to make my room. They told me that I can sit in the lobby and they will inform once my room was ready for me. I checked with another girl at the front desk around 9:00am and she said the room was still not ready, however, she reassured me that they knew I was waiting and as soon as the room was ready, they would come and get me. At 10:30am, I checked again with a different front desk girl, this time my room was ready! How long was my room waiting for me? I think the girls at the front desk dropped the bomb and made promises they didn’t keep! It wasn’t super busy up there and I was super tired sitting on an uncomfortable couch in the lobby. I wanted to complain to many but was more tired and anxious to get to my room! I realize that the normal check in time was 2:00pm, but don’t make promises you can’t keep and especially from 2 different people! The hotel hotel is nice and elegant overall but being a service oriented industry, it could be a 5-star hotel with 2-star staff!
Yöpyi 1 yön toukokuussa 2023
Kornwika vastasi 17.6.2023
Dear Kenneth,Thank you for taking the time to send us your survey regarding your stay at Swissotel Bangkok Ratchada.We value and always welcome feedback from our guests and I will share yours with our team as we strive to continuously improve the quality of our services.Having said that, please rest assured that your comments concerning the check-in procedure are well noted and training exercise would be conducted accordingly.Kindly accept our sincere apologies for this inconvenience.Please let me know if I can be any of your assistance in the future.Email: kornwika.sukuman@swissotel.comKind regards,Kornwika SukumanFront Office Manager

10/10 Loistava

KIRYONG

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2023
Kornwika vastasi 17.6.2023
Dear Kiryong,Thank you very much for your positive review. we are happy to hear that overall stay experience met your expectation. We look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2023
Tatiana vastasi 1.5.2023
Dear Guest,Thank you for taking the time to leave a review! Our staff takes pride in providing excellent service, and we're glad to hear that their efforts are appreciated. We hope to have the pleasure of welcoming you back on your next trip to the area.Best regards,Hotel Management

8/10 Hyvä

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Close to MRT and highway.
Yöpyi 6 yötä huhtikuussa 2023
Tatiana vastasi 24.4.2023
Dear David,Thank you for taking the time to review your recent stay at our hotel. We're pleased to hear that you found our location convenient, being close to the MRT and highway. We strive to provide our guests with a comfortable and convenient experience during their stay with us, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Best regards,Tatiana Lebedeva Director of Rooms

8/10 Hyvä

Yang

Yöpyi 2 yötä huhtikuussa 2023
Tatiana vastasi 12.4.2023
Dear Yang,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us and that our service met your expectations. We hope to have the pleasure of hosting you again in the future.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Loistava

Armando

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
bangkok the top quality hotel worth price
perfect location nearby metro station fair quality compared the price clean people very friendly and always happy
Yöpyi 3 yötä maaliskuussa 2023
Tatiana vastasi 27.3.2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Swissotel Bangkok Ratchada and found our location to be perfect for your needs. We are glad that you also found our prices to be fair, and we take pride in offering high-quality accommodations at affordable rates.We are pleased to hear that you found our hotel to be clean and well-maintained, and that our friendly and helpful staff made your stay even more enjoyable. Our team is dedicated to providing excellent service to all of our guests, and your positive comments serve as a great motivation for us.Thank you again for your review, and we hope to have the opportunity to welcome you back to Swissotel Bangkok Ratchada soon.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Loistava

Armando

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
best hotel in Bangkok
Personale cordiale gentilissimo e rapido. Ottimo rapporto qualità prezzo Stanze pulite e sempre perfettamente riordinate. Ho chiesto stanza silenziosa e mi è stata offerta senza problemi. consiglio a tutti In particolar modo la gentile Receptionist di nome Nikkj super affidabile ...grazie
Yöpyi 4 yötä maaliskuussa 2023
Tatiana vastasi 27.3.2023
Dear valued guest,Thank you for choosing Swissotel Bangkok Ratchada and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay with us, especially our friendly and efficient staff, clean and tidy rooms, and excellent value for money.We are committed to providing our guests with comfortable and memorable experiences, and we are glad to hear that our team, especially Nikki, provided you with the high level of service that we strive for.Thank you for recommending us to others, and we hope to welcome you back to Swissotel Bangkok Ratchada soon for another enjoyable stay.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Loistava

JINHO

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2023
Tatiana vastasi 20.3.2023
Dear Guest, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us and that you found the service and breakfast to be good. Our team works hard to maintain our facilities and it's great to hear that it was up to your standards. Thank you for your high score and we hope to welcome you back in the near future. Best regards, Tatiana Lebedeva Director of Rooms

8/10 Hyvä

Jacky

Yöpyi 1 yön helmikuussa 2023
Tatiana vastasi 2.3.2023
Dear Jacky,Thank you so much for taking the time to share your positive review of your stay at Swissotel Bangkok Ratchada! We're thrilled to hear that you had a wonderful experience during your visit.Our team takes great pride in providing exceptional service to each and every guest, and we're delighted to hear that our staff exceeded your expectations. We hope to have the pleasure of welcoming you back to Swissotel Bangkok Ratchada in the near future. Thank you again for choosing to stay with us.Best regards,Tatiana Lebedeva Director of Rooms