Dear Jukka,Thank you very much for your kind rating!!We are happy to see you enjoyed a very positive stay in our hotel, so would be glad to welcome you back at your earliest convenience.Yours sincerely, Silken Ramblas Team.

Dear Esa,Thank you very much for your kind rating!Yours sincerely, Silken Ramblas Team.

Dear Guest, Thank you very much for your kind rating! We are happy to see you spent a positive stay at our hotel, so would be delighted to welcome you back next time you visit Barcelona! Yours sincerely, Silken Ramblas Team.

Hyvä Timo, Paljon kiitoksia ystävällisestä mielipiteestänne. Pahoittelemme, että vierailustasi hotellissamme ei ole ollut niin myönteistä kuin odotimme. Huomaamme tarkistamalla muotin, joka kertoo meille, että huoneessa oli jotain, jotta voisimme ratkaista ongelman mahdollisimman pian. Hanki lämpimät tervehdykset, Silken Ramblas -tiimi.

Dear J, Thank you very much for your great feedback!! We are very haooy to see you really spent such a marvellous stay at our hotel, so would be delighted in welcoming you back next time you visit Barcelona!! Best wishes from Silken Ramblas Team.

Dear Olli, Thank you very much for your great rating!! Hope to welcome you back soon!! Best wishes from Silken Ramblas Team.

Hyvä asiakas, Kiitos paljon ystävällisestä kommentista! Olemme iloisia, että nautitte miellyttävän oleskelun hotellissamme. Nähdään pian! Ystävällisin terveisin, Silken Ramblas -tiimi.

Dear Camilla, Thank you very much for such a great rating!! We are very happy to see you really enjoyed your stay so much, so would be delighted in welcoming you back next time you visit our wonderful city! Yours sincerely,

DEar Mikko, Thank you very much for taking your time in sharing your feedback with us. It will be very useful to improve our customer service day by day, for sure! Nice to read you had a quite pleasent stay between us, specially enjoying the kindness of our Staff. On the other hand, we apologize about the inconveniences you found regarding to the maintenance service. We will double check the Air Conditioning and also the bathroom tiles, in order to mend them as soon as possible. Hope to welcome you back next time you visit Barcelona! Best wishes from Silken Ramblas Team.

Dear Mikko, Thank you very much for your great scoring!! We are very happy to see you enjoyed such a pleasant stay at our hotel, so we also hope to welcome you back next time you visit Barcelona! Best wishes from Silken Ramblas Team.

Dear Guest, Thank you very much for rating us. Best wishes from Silken Ramblas Team!

Sehr geehrter Florian,Vielen Dank für Ihre freundliche Meinung. Die Kommentare unserer Gäste sind uns sehr wichtig.Es tut uns leid, dass Ihr Aufenthalt in unserem Hotel nicht so angenehm war, wie wir es uns gewünscht hätten, vor allem weil die Zimmerreinigung nicht auf dem neuesten Stand war. Wir entschuldigen uns für etwaige Unannehmlichkeiten, die Ihnen durch uns entstanden sind. Wir werden Ihre Worte zur Kenntnis nehmen, damit wir uns in diesem Aspekt verbessern können.Und wir würden uns freuen, wenn Sie uns bei Ihrem nächsten Besuch in Barcelona eine neue Gelegenheit geben könnten, damit wir die vorgenommenen Verbesserungen überprüfen können.Mit freundlichen Grüssen, Team Silken Ramblas.

Dear Mario,Thank you very much for your kind feedback!We are happy to see you spent a pleasant stay in our hotel, so would be delighted to welcome you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Staff.

Sehr geehrte Mirzana,Vielen Dank, dass Sie sich ein paar Minuten Zeit genommen haben, um uns Ihren letzten Aufenthalt in unserem Hotel mitzuteilen.Wir freuen uns sehr, dass Sie einen wunderbaren Aufenthalt bei uns genossen haben und würden uns freuen, Sie bei Ihrem nächsten Besuch in Barcelona wieder bei uns begrüssen zu dürfen!!Mit freundlichen Grüssen, Team Silken Ramblas.

Dear Norma,Thank you very much for your kind feedback!We are very happy to see you enjoyed your stay in our hotel very much, so would love welcoming you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Staff.

Caro Claudio,Grazie mille per aver condiviso la tua opinione con noi. I commenti dei nostri ospiti ci sono di grande aiuto.Ci dispiace che la tua esperienza presso il nostro hotel non sia stata così positiva come avremmo voluto. Prenderemo nota dei tuoi commenti per cercare di migliorare giorno dopo giorno.Ci piacerebbe se potessi darci una nuova opportunità la prossima volta che visiti Barcellona.Cordiali saluti, Team Silken Ramblas.

Dear Edward,Thank you for sharing your feedback with us. Our Guests' comments are much appreciated.We apologize about not being able to totally meeting your expectations during your stay. Will work day by day to keep improving our services.On the other hand, we kindly inform you our rooftop pool area is daily open from 10am to 10pm, except if weather conditions are not fine, such as rein or heavy wind.And of course we do have tables and chair on it.Yours sincerely, Silken Ramblas Staff.

Dear Karen,Thank you very much for your kind feedback!!We are very happy to see you spent such a great time in our hotel, in spite of the bad weather...Hope to welcome you back next time you visit Barcelona!! Maybe in summenr season, when the rooftop pool area will be fully open, including the bar!Best wishes, Silken Ramblas Staff.

Dear Sze Mun,Thank you very much for spending some minutes of your time in sharing your feedback with us. Your comments are much appreciated.Nice to see you spend an overall positive stay in our hotel, in spite of the problems with the central A/C system and the ventilation in your bathroom. We apologize about the inconveniences we might cause to you, and will take note from your comments in order to keep improving day by day the quality level of our customer services.We all hope you cvan give us a new chance next time you visit Barcelona!Yours sincerely, Silken Ramblas Staff.

Dear Marcelo,Thank you very much for your kind feedback!We are very happy to see you spent a great time with us, so would love welcoming you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Staff.

Dear Fadi,Thank you very much for your kind feedback and also for your recommendation, of course!!We are very happy to see you had a great experience in our hotel, so would love welcoming you back next time you visit Barcelona!!Yours sincedrely, Silken Ramblas Staff.

Dear Keeley,Thank you very much for your kind feedback. Our Guests' comments are much appreciated.We are happy to see you spent a pleasant stay in our hotel, so would love welcoming you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Team.

Dear Alina,Thank you very much for taking some minutes of your time in sharing with us your feedback! Our Guests' comments are much appreciated.We are very happy to see you and your family spent such a great stay in our hotel, so would love welcoming you back next time you visit Barcelona!!Best wishes from SIlken Ramblas Staff.

Dear Susy,Thank you very much for your kind feedback!We are very happy to see you spent a great time in our hotel, so would be delighted to welcome you back at your earliest convenience!Yours sincerely, Silken Ramblas Staff.

Dear Randa,Thank you very much for your great feedback!!We are very glad to see you spent a great time in our hotel, so would love welcoming you back next time you visit Barcelona!!Best wishes from all Silken Ramblas Team.

Sehr geehrter Jan,Vielen Dank für Ihre freundliche Meinung! Die Kommentare unserer Gäste sind uns sehr wichtig.Wir freuen uns, dass Sie trotz der von Ihnen erwähnten Geräusche und der Tatsache, dass sich die Matratzen nicht an Ihre Bedürfnisse angepasst haben, einen rundum positiven Aufenthalt genossen haben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.Und wir hoffen, Sie bei Ihrem nächsten Besuch in Barcelona wieder begrüssen zu dürfen!Mit freundlichen Grüssen, Team Silken Ramblas.

Dear Gary,Thank you very much for taking some minutes of your time in sharing your feedback with us!We are very happy to see you really enjoyed your stay very much. We also are very pleased about your reccomendation!!And would love welcoming you back next time you visit Barcelona!!Best wishes from Silken Ramblas Staff.

Dear Sheila Betty,Thank you for rating us.We deeply apologize about not being able to meet your expectations at all, as well as not being informed about the reasons of your discomfort.Yours sincerely, Team Silken Ramblas.

Dear Patricia,Thank you very much for your kind feedback!!We are very happy to see you spent a very pleasant stay in our hotel, so would be delighted to welcome you back at your earliest convenience!!Best wishes from Silken Ramblas Staff.

Dear Saurabh,Thank you very much for your kind feedback!Happy to see you spent a pleasant stay in our hotel, so would be delighted to welcome you back soon!!Best wishes, Silken Ramblas Staff.

Dear Hideaki,Thank you very much for your kind rating!!We are very happy to see you spent such a great time in our hotel, so would be delighted to welcome you back next time you visit Barcelona!!Yours sicnerely, Silken Ramblas Staff.

Cher Hugo et Chère Clémence,Merci beaucoup d'avoir partagé avec nous votre expérience dans notre hôtel. Les commentaires de nos invités sont importants pour nous.Nous sommes heureux que vous ayez apprécié un merveilleux séjour dans notre hôtel, et surtout pour le bon traitement reçu de notre personnel.Ce sera un plaisir pour nous de vous accueillir lors de votre prochaine visite à Barcelone!!Cordialement, Team Silken Ramblas.

Dear Glenn,Thank you very much for your kind rating!!We are happy to see you spent a pleasant stay in our hotel, so would love welcoming you back next time you visit Barcelona!!Best wishes, Silken Ramblas Staff.

Sehr geehrte Frau Simone,Vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben.Es tut uns sehr leid, dass wir Ihre Erwartungen nicht erfüllt haben, obwohl wir alles in unserer Macht Stehende getan haben, um Ihnen bei Ihrer Reservierung behilflich zu sein.Wir erinnern Sie noch einmal daran, genau wie wir es letzten Freitag an der Hotelrezeption getan haben, dass die von Ihnen bestätigte Reservierung in unserem Hotel nicht die von Ihnen beanspruchte VIP-Behandlung beinhaltete.Nach Rücksprache mit Expedia.com wurde bestätigt, dass Sie über zwei verschiedene Konten verfügen (eines ist VIP und das andere nicht). Daher müssen Sie das Konto löschen, das kein VIP ist, da dieses Problem nicht zum ersten Mal auftritt. Dies könnte verhindern, dass Sie in Zukunft weitere Probleme dieser Art haben, wie Ihnen sowohl das Personal an der Hotelrezeption als auch das Personal von Expedia.com erklärt haben.Aus diesem Grund konnten Sie die VIP-Vorteile von Expedia.com nicht nutzen, da Sie die Reservierung mit einem Nicht-VIP-Konto vorgenommen haben.Wir hoffen, dass wir den Vorfall etwas genauer klären konnten.Entschuldigen Sie die Unannehmlichkeiten.Mit freundlichen Grüssen, Team Silken Ramblas.

Dear Eliza,Thank you very much for sharing your feedback with us. our Guests' comments are much appreciated.We apologize about the inconveniences we might caused to you during your stay regarding to she shower set up. We'll double check it, and try to mend it asap. So sorry about that.Hope to welcome you back next time you visit Barcelona!Yours sincerely, Silken Ramblas Staff.

Dear Rasmus,Thank you very much for spending some minutes of your time in sharing your feedback with us. Our Guests' comments are much appreciated.We deeply apologize about not being able to meet your expectations, specially regarding to the wifi connection. We kindly inform you that we offered you room with double bed, as you requested. Both rooms you stayed in were located just at the end of the corridors, so the signal could be weaker, as you previously stated. We take note about it, in order to improve on this service asap. So sorry about all the inconveniences we might have caused to you.We all hope you can give us a new chance in the future, so you can realize about the improvements achieved.Yours sincerely, Silken Ramblas Staff.

Prezada Luciene,Muito obrigado pela sua gentil opinião!Estamos felizes que você tenha desfrutado de uma estadia maravilhosa em nosso hotel durante o Ano Novo, por isso será um prazer recebê-lo novamente na próxima vez que você visitar Barcelona!!Atenciosamente, Equipe Silken Ramblas.

Dear Igor,Thank you for your kind rating!!We are happy to see you enjoyed your stay very much, do would love welcoming you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Staff.

Dear Michael,Thank you very much for your kind rating!!Very happy to see you spent a wonderful time in our hotel!!We all hope to welcome you back soon!!Best wishes, Silken Ramblas Staff.

Dear Wing Kwan,Thank you very much for sharing your feedback with us. Our Guests’ comments are much appreciated.We deeply apologize about not being able to meet your expectations at all, specially regarding to the cockroaches.We kindly inform you our hotel meets all the Spanish Law regarding to Pest Controls. We are located in the core center of the old town of a big city as Barcelona, so those kind of insects can sometimes appear.We apologize about all the inconveniences this issue could have caused to you.Best wishes from Silken Ramblas Staff.

親愛なるクライアント、貴重なご意見をありがとうございました！当ホテルでの素晴らしいご滞在をお楽しみいただけたことを大変嬉しく思います。次回バルセロナにお越しの際は、ぜひまたお迎えいたします。よろしくお願いします、チームシルケンランブラス。

Dear Cemal,Thank you fot rating us.We apologize about not being able to meet your expectations, as well as you didn’t explain us anything about your unsatisfaction, in order to make your stay in our hotel much better.Best wishes from Silken Ramblas Staff.

Dear Lania,Thank you so much for rating us!!We are very happy to see you spent such a great stay in our hotel, so would love welcoming you back next time you visit Barcelona!!Yours sicnerely, Silken Ramblas Staff.

Dear Phong,Thank you very much for taking some minutes of your time in sharing your feedback with us. Our Guests' comments are much appreciated.We are very happy to see you enjoyed your stay very much, so would be delighted to welcome you back next time you visit Barcelona!!Best wishes from Silken Ramblas Staff.

Buenos días Sara,Muchas gracias por tu amable opinión!Nos alegramos de que hayas disfrutado de tan agradable estancia en nuestro hotel, por lo que nos encantará volver a darte la bienvenida la próxima vez que visites Barcelona!Saludos cordiales de parte de todo el Equipo Silken Ramblas.

Dear Daniel,Thank you very much for your kind rating!We are very happy to see you spent a great time in our hotel, so would love welcoming you back next time you visit Barcelona!Best wishes, Silken Ramblas Staff.

Dear Gursharan,Thank you very much for your kind feedback!We are very happy to see you spent such a great stay in our hotel!It would be a pleasure for us welcoming you back next time you visit Barcelona!!Yours sincerely, Silken Ramblas Team.

Sehr geehrte Violetta,Vielen Dank, dass Sie sich ein paar Minuten Zeit genommen haben, um uns Ihre jüngsten Erfahrungen in unserem Hotel mitzuteilen.Wir freuen uns, dass Sie einen wunderbaren Aufenthalt genossen haben und freuen uns, Sie bei Ihrem nächsten Besuch in Barcelona wieder begrüssen zu dürfen!Mit freundlichen Grüssen, Team Silken Ramblas.

Dear Pernilla,Thank you very much for your kind feedback!Nice to see you spent a pleasant stay in our hotel, so would love welcoming you back next time you visit Barcelona!Best wishes, Silken Ramblas Staff.