Huoneistohotellit – Batu

”Very strick with their check in time . Even if room is available they would let you check in before 3 pm Rooms need little renovation. There was no drinking glass in the room, so hand towels”

”Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

”Absolutely terrible. The apartment does not nearly match the pictures. Checkin is terrible and confusing, there's no desk. Communication is terrible. Asked to pay RM200 to some QR link as a deposit. The whole thing is a scam really. Hotels.com is responsible for this mess.”

”Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...