Hotellit uima-altaalla - Beaudesert, Henley-in-Arden

”I couldn’t sleep was too hot no air con had to go home ”

”The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

”Comfortable room helpful staff great pool. Very amenable with dogs. Good experience and plenty of good places to visit near by.”

”Great hotel and really friendly staff. Afternoon tea was wonderful. Room was very clean and tea and coffee available every day. ”

”Lovely grounds and building. The staff, especially Shabila, were welcoming. Shabila is relentless in ensuring that everything is satisfactory. We stayed on a Sunday and so it wasn’t busy and there was a relaxed atmosphere. Excellent evening meal and breakfast. We had a good price for the room, so it was excellent value for money. The only suggestion would be to look at the heating in the Pear Tree rooms. It was very hot. ”

”everything worked. only downside is that Forest of Arden has kept the credit card deposit open for more than 2 weeks, which is annoying.”

”Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...