Ulkopuoli

Arvostelut: Metropol Palace Belgrade

5 out of 5
Metropol Palace Belgrade
Bulevar kralja Aleksandra 69, Belgrade

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 370 kautta 629 arvostelua" "
Arvosana 8 - Hyvä. 164 kautta 629 arvostelua" "
Arvosana 6 - OK. 48 kautta 629 arvostelua" "
Arvosana 4 - Huono. 24 kautta 629 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 629 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Elina, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
mahtava kokemus
Erinomainen sijainti, ison puiston reunalla.
Yöpyi 3 yötä toukokuussa 2019
Katarina vastasi 18.7.2019
Dear Elina, Thank you very much for your kind review. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Belgrade and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We are looking forward to welcome you back next time you visit our city. Sincerely, Metropol Palace Team

6/10 OK

Risto

Hyvää: Siisteys ja henkilökunta ja palvelu
Muistoja Titon ajoilta
Tupakointikieltoa ei noudateta ja se tuntuu huoneilmassa. Lämmitysjärjestelmä on vaikeasti säädettävissä. Melu hotellin juhlatiloista kantautuu laajasti huoneisiin.
Yöpyi 5 yötä lokakuussa 2017

8/10 Hyvä

Stefan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Katarina Radic, Guest Relations Manager vastasi 27.5.2024
Dear Stefan, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Luca

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing breakfast. Very clean room. Gorgeous fitness center
Yöpyi 2 yötä toukokuussa 2024
Katarina Radic, Guest Relations Manager vastasi 27.5.2024
Dear Luca, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Mirjana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 24.5.2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Skot

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We appreciated our stay. Although the hotel is older, we liked its classic features. Enjoyed the spa and the breakfast buffet. The hotel staff was very pleasant and helpful. Loved Belgrade and our visit was made complete because of the comforts of Hotel Metropol Palace. Will happily return to the hotel on our next visit.
Yöpyi 3 yötä huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 10.5.2024
Dear Skot, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Hyvä

Nina

Yöpyi 2 yötä huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 22.5.2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Robert

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Le Courtyard Mariott ou j‘ai mes habitudes etant complet, j‘ai reserve au Metropol Palace. Service comparable, c.a.d. de qualite. Offre gastronomique plus large, et offre Wellness, massage et pool. Malheureusement, la piscine est surpeuplee et je ne suis pas sur que ce soient tous des clients de l‘hotel. Un peu plus eloigne du centre ville, mais encore faisable a pied. Une bonne alternative.
Yöpyi 2 yötä huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 30.4.2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Hyvä

Jamie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a nice hotel with a bit of history. The staff are friendly and helpful; they all spoke English well. There's a nice view from the roof, and the facilities are overall very good. Breakfast options were pretty good. A decent breakfast by local standards.
Yöpyi 1 yön huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 3.5.2024
Dear Jamie, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Engji

Yöpyi 2 yötä huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 10.5.2024
Dear Engji, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Yixin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice hotel
Yöpyi 1 yön huhtikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 16.4.2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

Sretenka

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my seventh stay at this hotel and experience experience has always been fantastic! Keep up the good work.
Yöpyi 1 yön maaliskuussa 2024
Katarina Radic, Guest Relations Manager vastasi 28.3.2024
We would like to thank you for taking the time to share your experience, following your recent stay with us. I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them. We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Loistava

sung il

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
it was very affordable
Yöpyi 2 yötä maaliskuussa 2024
Katarina Radic, Guest Relations Manager vastasi 19.3.2024
Dear Sung iL, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,Katarina Radic

10/10 Loistava

Kostas, Lincolnwood

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always a pleasure staying there.
Yöpyi 1 yön maaliskuussa 2024
Katarina Radic, Guest Relations Manager vastasi 12.3.2024
Dear Kostas, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 12.3.2024
Dear John, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Hyvä

mario mi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nice although a bit old, good for the rate you pay
Nice location, building, good breakfast, nice gym and spa, old locker room, room furniture and tv set. Good contact personnel, good courtesy.
Yöpyi 2 yötä helmikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 18.2.2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Loistava

Valeriia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 13.2.2024
Dear Valeriia, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Loistava

Vladeta, San Francisco

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent fitness center and spa services.
Yöpyi 5 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 13.2.2024
Dear Vladeta, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Loistava

Andrej

Yöpyi 2 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 13.2.2024
Dear Andrej, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Prima kamer en ook mooie ruime badkamer, maar veel stopcontacten defect: vier in totaal! Staff was vriendelijk en luisterde en nam tijd voor input
Yöpyi 3 yötä helmikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 8.2.2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Loistava

yusuf

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Metropol Palace
Odanın konforu, banyo ve otel genel olarak güzeldi. Çalışanlar güler yüzlü ve yardımcıydı. Otopark ücreti yüksekti. Ücretsiz park yeri yoktu. Spa alanı güzeldi. Kahvaltı Türkler için yeterli değildi bence, Türk kahvaltısına benzer çeşitler çok yoktu, standart avrupa tarzındaydı.
Yöpyi 2 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 8.2.2024
Dear Yusuf, Your kind words make us beam with pride! Knowing we could make your stay so enjoyable is incredibly rewarding. We're already excited to host you again for another exceptional visit! Warmest regards,

8/10 Hyvä

ALEXANDER

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was my fourth visit in the last 3 years and Metropol did not disappoint. Especially its service staff.
Yöpyi 7 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 23.1.2024
Dear Alexander, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future.

8/10 Hyvä

Tomasz

Yöpyi 2 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 8.2.2024
Dear Tomasz, On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.

10/10 Loistava

Chrysostomos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Katarina Radic, Guest Relations Manager vastasi 10.1.2024
Dear Chrysostomos, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us.Kind Regards,

6/10 OK

Kari E.

Yöpyi 5 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 10.1.2024
Dear Kari, E., Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

6/10 OK

Riccardo

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 8.2.2024
Dear Riccardo, Thank you for your feedback! We regret not having met your expectation in certain parts. We invite you to return and experience the improvements firsthand. Warmest regards,

10/10 Loistava

Francesco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 10.1.2024
Dear Mr. Francesco, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Kind Regards,

10/10 Loistava

Paul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quality
One of the nicest hotels ive ever had the pleasure of stopping in. Nothing was too much trouble for the staff. The bar was excellent the room was comfy and spacious, bathroom was perfect. Gym and spa equipment second to none. Would 1000000% recommend a stay here. Out of this world and unreal value for money 👏
Yöpyi 2 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 20.12.2023
Dear Paul, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near futureWarm Regards, Katarina RadicGuest Relations Manager

2/10 Hirveä

Rotem

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 20.12.2023
We would like to thank you for your time sharing this review.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment.By contacting us personally or anyone from our team, whilst you are with us, it gives us the opportunity to intervene in making your experience smoother and allow us to offer a greater stay.Overall, we kindly request to be contacted since each experience is not identical. Guests have enjoyed every moment whilst other experiences gave us the opportunity to elevate a service or element.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Best regards,

8/10 Hyvä

TAMER

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Belgrad’taki En İyi Otellerden Birisi
Genel olarak memnun kaldık. SPA ünitesi otel kapasitesi gözönüne alındığında yeterli değil.Çalışanlar da özverili ve yardım severlerdi.
Yöpyi 2 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Hyvä

stephen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear Stephen,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.Warm Regards,

8/10 Hyvä

Mark

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Trip to Belgrade to watch City
The hotel is located on one of Belgrade's main streets, but a little away from bars and restaurants. Lobby area is great, as is the roof top bar. The one big issue I had was the the bedroom. For some reason you cannot have to thermostat lower than 22degC, which means the room is very warm and uncomfortable. Resulted in two poor nights sleep. Needs putting right that!!
Yöpyi 2 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Hyvä

Padmapriya

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my second time staying at the property. The hotel stands up to their start rating but this time couple things didn't work out. Room didn't have the working phone and also items were not replaced every day or the trash was not removed without asking them specifically.
Yöpyi 6 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Loistava

Andrew

Yöpyi 2 yötä joulukuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear Andrew,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

8/10 Hyvä

Torbjörn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear Torbjorn, We would like to thank you for your time sharing this review.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear ______,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Loistava

Milica

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the location and the rooms.
Yöpyi 1 yön marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear Ms. Milica,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Loistava

YILMAZ

Hyvää: Siisteys
Yöpyi 3 yötä marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 18.12.2023
Dear Yilmaz,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

10/10 Loistava

Paul

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
5 star stay
Top class stay. Fantastic hotel in a great location. Clean and polished all around with a good choice of Clarins toiletries in the bathroom. Very much liked seeing the refillable bottles in the bathroom rather than miniature plastics. Breakfast was great with a wide choice of everything anyone might need. Wonderful having the spa onsite which we fully utilised. Courteous staff at reception and behind the bar. About a 15 minute stroll to Republic Square so a good location. Extremely clean and tidy throughout.
Yöpyi 2 yötä marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 22.11.2023
Dear Mr. Paul,We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future. Best Regards,

10/10 Loistava

Tugba

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 22.11.2023
Dear Tugba,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! We hope to welcome you back again soon.Best Regards,

10/10 Loistava

MEHMET PARALI

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Güzel ve Konforlu Bir Otel
Otel çok merkezi bir konumdaydı. Kahvaltısı çok güzeldi. Resepsiyon ve vale arkadaşlar çok ilgiliydi. Çok memnun kaldık.
Yöpyi 4 yötä lokakuussa 2023
Katarina Radic, Guest Relations Manager vastasi 3.11.2023
Dear Mr. Parali,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!All of your kind words about our service, property and staff are much appreciated and valued.Hope to see you again soon.

8/10 Hyvä

Michael, Brisbane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Metropole is a grand hotel but slightly showing its age. That said the service from staff was very efficient and helpful
Yöpyi 2 yötä lokakuussa 2023
Katarina Radic, Guest Relations Manager vastasi 3.11.2023
Dear Mr. Michael, Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.

4/10 Huono

Dmitry

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Katarina Radic, Guest Relations Manager vastasi 3.11.2023
Dear Mr. Dmitry, Thank you for taking the time to share your review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. Please feel free to contact us directly, as constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.Warm Regards

10/10 Loistava

Casper

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastisk oplevelse
Vi havde et rigtigt godt ophold på Metropol Palace. Rigtig god service og en god oplevelse hele vejen rundt.
Yöpyi 3 yötä lokakuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 30.10.2023
Dear Casper, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel!We are thrilled to hear your kind words about our service, staff and property.If the travel ever brings you back to the area, we would be pleased to have you as our valued guest once again.Best regards,

6/10 OK

Visnja

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä syyskuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 20.10.2023
Dear Visnja, Thank you for providing us with your feedback following your recent stay with us.It is with regret to know we have failed to completely fulfill your expectations, we sincerely hope we will have one another opportunity to redeem your opinion.Best regards,

4/10 Huono

Zeljko, old tappan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 5 yötä syyskuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 12.10.2023
Dear Zeljko,Thank you for providing us with your precious feedback, following your recent stay with us. It is regret to know we have failed to fulfill your expectations.We hope we will have one another opportunity of welcoming you where we could give our best to redeem your opinion and confidence in our hotel!Best regards,

10/10 Loistava

marlies

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 2 yötä lokakuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 12.10.2023
Dear Marlies, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace. We are thrilled to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you!Best regards,

8/10 Hyvä

Amir

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall it was a nice property. The room service meal options felt a bit random and limited - I would have like to see more of a variety and more healthy options. The gym was very nice.
Yöpyi 4 yötä lokakuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 12.10.2023
Dear Amir,Thank you for providing us with your precious feedback, following your recent stay with us!All of your kind and constructive comments are much appreciated and valued.If the travel ever brings you back to the area, we would be pleased to welcome you once again!Best regards,

6/10 OK

Vita

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Great Place to visit, but room service and housekeeping is absolutely bad
Yöpyi 8 yötä syyskuussa 2023
Katarina Radic, Guest Relations Manager vastasi 12.10.2023
Dear Vita, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards,

10/10 Loistava

Jun

Yöpyi 2 yötä syyskuussa 2023
Nikoleta Vlahovic, Guest Relations Manager vastasi 30.10.2023
Dear Jun, Thank you for providing us with your precious feedback, following your recent stay with us! It is with pleasure to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you, as soon as the travel brigs you back to the area!Best regards,