Our family had not all been together for two years. We were excited to rent this home as the pictures showed a clean, spacious house that could accommodate all of us. Unfortunately, we encountered problems as soon as we arrived. These included filthy AC units; ripped screening on the porch allowing bugs and animals to come in and thus preventing the sliding door to the adjoining, unairconditioned bedroom to be opened; curling dining room rug which was a tripping hazard, and broken window cranks in the second-floor bedroom and kitchen. To her credit, Holly from Mountainside Getaways responded quickly and satisfactorily remedied as many issues as possible within 24 hours. Other than a small kitchen, the house is spacious with beautiful forest views, a large outside deck, a hot tub, and wonderful books, puzzles, and games to enjoy. For the rental price, however, it seems tired and needs work such as fresh paint, tightening the upstairs bannister, fixing the windows, and other similar details. Holly told us that the home is due for an overall clean-up. Before renting this property, we would recommend checking that the work has been done.