Hotellit uima-altaalla - Birmingham, Englanti

”価格に見合うサービスでした”

”The high handed attitude about not servicing the room daily as they are a sustainability hotel. That shouldn’t mean dirty cups not removed and replaced with clean ones or empty refreshments tray. I did not expect to have to have any such conversation. My bed was not made, but I can live with it. Dirty crockery left outside rooms in the corridor. Staff were friendly and helpful but not necessarily properly trained.”

”everything worked. only downside is that Forest of Arden has kept the credit card deposit open for more than 2 weeks, which is annoying.”

”The only negative thing was the air conditioner which only expelled warm or hot air. Otherwise no complaints. We pretty much got what we expected. The walk to the Resorts World Arena was less than 10 minutes. Awesome.”

”Amazing hotel and spa experience. Staff were really professional and helpful. Spa is really good and decent size pool for a hotel. Food was very good too.”

”Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

”Ensimmäisessä huoneessa WC-istuin ja seinä rikki. Toisessa huoneessa ammeen viemäri tukossa ja vettä vuoti lattialle. Myös WC:n katossa vesivuotojälkiä. Huoneessa haisi kellari/home.”

”On par with the pricing.”