Matkat – Black Bourton

The hotel is nice and clean. The quality of service and politeness depends on who you're dealing with. The cleaners of the hotel were super lovely, polite and did an excellent job! Hotel satisfies the basic needs, but doesn't give any extra. We asked a room from upper floors or with a view but weren't able to get one. Windows were next to neighbour building's wall. Breakfast was good.

Location is fab and staff helpful. We arrived at 2am and needed an extra duvet, no one at reception. Waited 10 min and the staff came from outside - empty reception at night even for a moment does not feel completely safe. Small apartment as expected in London, doors had marks from handles as they have crashed into each other, this could be fixed. Still, because of rate and location I would recommend. Thumbs up for wooden floors.