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Arvostelut: Best Western Plus North Shore Hotel

2.5 out of 5
Best Western Plus North Shore Hotel
50 Dayton St, Danvers, MA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 586 kautta 1010 arvostelua" "
Arvosana 8 - Hyvä. 284 kautta 1010 arvostelua" "
Arvosana 6 - OK. 79 kautta 1010 arvostelua" "
Arvosana 4 - Huono. 33 kautta 1010 arvostelua" "
Arvosana 2 - Hirveä. 28 kautta 1010 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Vernon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice neat and clean for a reasonable price.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Amy

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
Walls are paper thin. They don’t have quiet hours. Our neighbors were so loud until midnight. We’re on vacation and maximizing our time by getting up early. We got very little sleep the first night. The second night I don’t think anyone was there so it was good unless people walked past the room talking loudly. The room looked dated. Really hate the yellow walls. The shower/tub had hair in it and the shower curtain was hung so high it wouldn’t sit in the tub when showering. The floating shelves are falling off the wall, so we’d walk in and the towels were always on the floor. My toothbrush wasn’t where I left it. Glad I had extra. I don’t want to know if it got knocked to the floor or not. The bed and pillows were really comfortable. Good selection on the tv for a little downtime before bed. The scrambled eggs were tasteless and had a weird texture. The other food was good to okay. However, the people staying there trashed the breakfast area on Sunday morning. They were taking all the food as soon as it was put out-young kids and college kids. There wasn’t a lot left for people actually wanting to eat. Most of that food ended up in the trash. Such a waste. The staff was doing everything they could to keep up and they just couldn’t. The second morning was better because it was mostly seniors. The grounds were really nice. Reception staff were awesome. Pool area had a LOT of standing water on the ground and was slippery.
Yöpyi 2 yötä toukokuussa 2024
Chad - GM vastasi 22.5.2024
Thank you for the overwhelmingly detailed report of your stay with us. I appreciate your feedback and am glad you enjoyed some parts of your stay with us. I apologize you didn't enjoy it all though.

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A1
Yöpyi 1 yön toukokuussa 2024
Chad - GM vastasi 17.5.2024
Thank you so much!

8/10 Hyvä

Larry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old but nice
Yöpyi 1 yön toukokuussa 2024
Chad - GM vastasi 14.5.2024
Not sure if you are talking about me or the hotel....but thanks for staying with us, our entire team appreciates your business.

10/10 Loistava

ELISA

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property! Parking was amazing !!! Rooms looked to be recently renovated. So nice & clean!
Yöpyi 2 yötä toukokuussa 2024
Chad - GM vastasi 14.5.2024
Thank you for your very kind review, we appreciate it!

8/10 Hyvä

Stephanie

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
In for a quick two night visit for work in Salem. Parking onsite was great and the location is beautiful. Spacious room, high ceilings and a window that opened. Beds weren’t super co forts le and they’ve opted for 4 square sized softer pillows per bed for sleeping but easy to arrange to find a comfortable position. The room has a wardrobe for hanging clothes along with an iron and board, hair dryer and minimal toiletries but lots available at the front desk by request. There is no sound insulation, however so any hallway activity and noise from Adjacent rooms or passerbys feels present in the actual room. Slept with a white noise app on the phone overnight which helped. If you are light sensitive the light bleed under and around the door is substantial, as are the LED’s on the smoke detector/CO monitor and the plug in clock radio, which can easily be covered with something or unplugged. Ample breakfast options although we didn’t partake- always a need for more vegan options, though. Serviceable gym but very warm and no visible HEPA filter or fans in sight. Didn’t use the pool but seemed well maintained. If you are Covid conscious, the pros are windows that open and self contained HVAC.
Yöpyi 2 yötä toukokuussa 2024
Chad - GM vastasi 6.5.2024
Thank you for the very detailed review of our hotel after your stay with us. We appreciate the nice rating, and apologize that we didn't provide you a perfect 5 out of 5 experience.

10/10 Loistava

Savanah

Yöpyi 2 yötä huhtikuussa 2024
Chad - GM vastasi 22.5.2024
Thank you for the perfect rating, we appreciate it!

8/10 Hyvä

Adem

Chad - GM vastasi 3.5.2024
Thank you for the nice rating. Hopefully next time we can earn a full 5 out of 5 from you.

8/10 Hyvä

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the second time we've stayed here, because of the convenience of what we wanted to do, the amenities, and the affordability. Our only complaint was the comfort of the beds. A little too hard for our liking. But that's just us.
Yöpyi 3 yötä huhtikuussa 2024
Chad - GM vastasi 29.4.2024
Thank you for the nice comments about our hotel. Apologies that you don't like our Serta mattresses.

10/10 Loistava

Genevieve

Yöpyi 1 yön huhtikuussa 2024
Chad - GM vastasi 17.5.2024
Thank you for the perfect rating!

10/10 Loistava

Suzanne, Levant

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast was fantastic!! Pool was warm, very good stay.
Yöpyi 1 yön huhtikuussa 2024
Chad - GM vastasi 29.4.2024
Thank you for the great comments and perfect rating, we truly appreciate it.

10/10 Loistava

Hyejin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good
Yöpyi 1 yön maaliskuussa 2024
Chad - GM vastasi 29.4.2024
Thank you for the excellent rating!

10/10 Loistava

angel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean very nice i have stayed there almost 20 times
Yöpyi 1 yön huhtikuussa 2024
Chad - GM vastasi 19.4.2024
Thank you for the wonderful rating and for your continued business. We appreciate it!

10/10 Loistava

Bob

Matkusti kumppanin kanssa
This is the best Best Western e have ever stayed in. We can’t say it any better than that.
Yöpyi 3 yötä huhtikuussa 2024
Chad - GM vastasi 17.4.2024
Thank you so much!

10/10 Loistava

Ramon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top
Yöpyi 1 yön huhtikuussa 2024
Chad - GM vastasi 15.4.2024
Thank you so much for the wonderful rating!

10/10 Loistava

Ingrid, POMPANO BEACH

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really really appreciate a nice and quiet place, also the friendly staff, great free breakfast, very spacious room, everything clean and with a nice smell. Beautiful view and surroundings!
Yöpyi 2 yötä huhtikuussa 2024
Chad - GM vastasi 8.4.2024
Thank you for this excellent review!

10/10 Loistava

Morgan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were clean, well stocked, breakfast was amazing
Yöpyi 4 yötä huhtikuussa 2024
Chad - GM vastasi 8.4.2024
Thank you so much, we are very happy to know you enjoyed your stay with us!

10/10 Loistava

Joel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very helpful and it was very clean. I would stay here again.
Yöpyi 5 yötä maaliskuussa 2024
Chad - GM vastasi 2.4.2024
Thank you very much for the great review and rating after your stay here with us!

10/10 Loistava

Barbara

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved how easy accessible this hotel is to restaurants and shopping centers. Its about a 20 min drive to Salem where my boyfriend and I spent our time. Would come again to stay.
Yöpyi 3 yötä maaliskuussa 2024
Chad - GM vastasi 2.4.2024
Thank you so much for your wonderful review!

4/10 Huono

Melissa

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The walls are so thin, ppl next to us were stupid loud so i called the front desk, they did nothing. I have a 2 year old and the ppl next door were yelling and playing music from 10 pm to 1 am, yelling at the top of their lungs. The pool was literally green. I only chose this hotel so me and the baby could swim and we couldnt, the only redeemable factor was the staff at breakfast. You have an amazing staff in the kitchen
Yöpyi 2 yötä maaliskuussa 2024
Chad - GM vastasi 29.3.2024
Thank you for taking time to write your review of us, and for complementing our breakfast team. Our apologies that you such a tough experience here. We are very sorry the family that was next to you was so rude and discourteous to the rooms around them by being loud late at night.

10/10 Loistava

Eric, Perrysburg

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice Property. Room was clean and spacious. Staff was very friendly and helpful. Daily Breakfast was good. Would stay here again.
Yöpyi 5 yötä maaliskuussa 2024
Chad - GM vastasi 29.3.2024
Thank you very much for the wonderful review!

8/10 Hyvä

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff, clean room, and good breakfast. However, the room next door played loud music, and kids were running down the hallway at 10:00 at night. Not sure where their parents were.
Yöpyi 1 yön maaliskuussa 2024
Chad - GM vastasi 29.3.2024
Thank you for the kind words about our staff. The kids you reference were on a field trip bus tour with their school and these chaperones did not help keep them under control as much as chaperones typically do.

10/10 Loistava

Zaida

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the employees were very nice. The rooms were quiet. The breakfast selections were very good and replenished often. The tables in the breakfast room were frequently kept clean so there was always a table available to sit at. Overall, a wonderful experience.
Yöpyi 5 yötä maaliskuussa 2024
Chad - GM vastasi 25.3.2024
Thank you so much for this excellent review! We are so happy to know you were happy here with us.

2/10 Hirveä

Crystal

Yöpyi 1 yön maaliskuussa 2024
Chad - GM vastasi 15.4.2024
Sorry to see you rating us a 1 out of 5 when you were a no-show for your reservation and didn't actually get to experience a stay with us.

8/10 Hyvä

Henry, White Plains

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Chad - GM vastasi 25.3.2024
Thank you for the nice rating.

10/10 Loistava

sierra

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were great! We forgot our son’s life vest and they had it up front waiting for us! The hotel is beautiful and the breakfast was great! Everything was great!
Yöpyi 2 yötä maaliskuussa 2024
Chad - GM vastasi 25.3.2024
Thank you for this wonderful review, we truly appreciate it!

10/10 Loistava

Allison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed for a week, for spring break. The room was very clean and quite large. The pool was very warm. There was a gym that had a decent amount of equipment. Staff was always friendly. Very good free breakfast (waffles, pancakes, eggs, sausage, bacon, cereal, yogurt, pre-packaged baked goods, juice, coffee, tea). There is a nice mall nearby, some fast food choices and also restaurants such as Olive Garden, Cheesecake Factory, and local restaurants also. There are multiple lobby areas which we enjoyed, since four people in one hotel room for a whole week can be a bit too much "togetherness"! We chose this location since it was central to both Boston and Salem, which we were visiting, and it has easy highway access.
Yöpyi 7 yötä maaliskuussa 2024
Chad - GM vastasi 20.3.2024
Thank you so much for writing such a nice review of us and our area after your stay here, we truly appreciate it!

10/10 Loistava

Andrew

Yöpyi 1 yön maaliskuussa 2024
Chad - GM vastasi 8.4.2024
Thank you very much!

10/10 Loistava

Anna-Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here were friendly & extremely accommodating. We made 2 requests that could have been denied & we wouldn’t have been surprised but they were graciously granted. The room was large, clean & nicely appointed. Breakfast was very good. I did wish they had a selection of teas other than black but that is a personal preference.
Yöpyi 4 yötä helmikuussa 2024
Chad - GM vastasi 7.3.2024
Thank you very much for this wonderful rating and nice review of our team. So happy to see you found us to be clean and friendly!

10/10 Loistava

brad

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good.
Yöpyi 1 yön helmikuussa 2024
Chad - GM vastasi 7.3.2024
Thank you for the great rating!

4/10 Huono

Linda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 1 yön helmikuussa 2024
Chad - GM vastasi 21.2.2024
Wow, we are sorry to see you really didn't enjoy your stay with us. With no comments it is tough for us to understand why, but nonetheless please accept our apologies for not giving you a perfect 10 experience like we typically do for our guests.

10/10 Loistava

Jean, Central

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and close to everything
Yöpyi 1 yön helmikuussa 2024
Chad - GM vastasi 8.2.2024
Thank you for the wonderful review and rating!

4/10 Huono

James

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It's gone downhill
It was my third time at this hotel. First 2 were good - third trip, not so much. Had to switch to a new room as appliances were broke, then a maintenance guy walks in our room right as wife was getting out of shower. Neighboring room was smoking cigs in hallway. Breakfast was bad. Place just seems much worse than I remember from previous visits. Won't stay there a forth time.
Yöpyi 3 yötä tammikuussa 2024
Chad - GM vastasi 30.1.2024
Thank you for taking time to review us. Apologies to you that you didn't have a good experience with us this time. Your feedback has been shared with all departments so we can be sure not to have a duplicate experience for anyone else.

6/10 OK

Vu

..
Yöpyi 1 yön tammikuussa 2024
Chad - GM vastasi 30.1.2024
Our apologies we only provided you a 3 out of 5 experience. Hopefully next time we can give you our more typical 5 star experience.

10/10 Loistava

Stephani

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Chad - GM vastasi 30.1.2024
Thank you for the perfect rating!

8/10 Hyvä

christine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very well kept, quiet and felt safe.
Yöpyi 1 yön tammikuussa 2024
Chad - GM vastasi 30.1.2024
Thank you for the great comments and nice rating.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Chad - GM vastasi 30.1.2024
Thank you for the wonderful rating!

10/10 Loistava

Sharon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
My go to when in town!
I always enjoy staying at the Best Western Plus North Shore Hotel. The rooms are clean & comfortable, and the staff is always inviting and friendly. The breakfast is a nice touch too!!
Yöpyi 1 yön tammikuussa 2024
Chad - GM vastasi 22.1.2024
Thank you very much for making us your home away from home! We are quite touched by your ratings and nice comments about us. Looking forward to your next visit.

10/10 Loistava

Gregory

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Chad - GM vastasi 17.1.2024
Thank you for the wonderful rating!

10/10 Loistava

Tanya

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We needed to stay an extra night and the staff was super accomodating, hotel was clean and breakfast was decent. No issues for a quick stay.
Yöpyi 1 yön joulukuussa 2023
Chad - GM vastasi 8.1.2024
Thank you for this wonderful review and rating!

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very happy with our stay. The hotel was clean, bed was comfortable and the breakfast was great!
Yöpyi 1 yön lokakuussa 2023
Chad - GM vastasi 5.1.2024
We are so happy you enjoyed your stay with us!

10/10 Loistava

Amílcar, Everett

Yöpyi 1 yön joulukuussa 2023
Chad - GM vastasi 5.1.2024
Thank you very much for the excellent rating!

8/10 Hyvä

Craig

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best Western in Danvers
The hotel worked well for us while visiting family. It was clean and comfortable. The included breakfast was very good
Yöpyi 2 yötä joulukuussa 2023
Chad - GM vastasi 5.1.2024
Thank you for the nice comments and rating, we appreciate it.

8/10 Hyvä

George, Fryeburg

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here before. Convenient for what we needed.
Yöpyi 1 yön joulukuussa 2023
Chad - GM vastasi 20.12.2023
Thank you for the nice rating.

8/10 Hyvä

Lynnette

Hyvää: Siisteys ja henkilökunta ja palvelu
Was very good for the money. Staff very helpful and nice.
Chad - GM vastasi 7.3.2024
Thank you for the nice rating and kind words.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Chad - GM vastasi 13.12.2023
Thank you very much for the perfect rating!

8/10 Hyvä

Brielle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Chad - GM vastasi 8.2.2024
Thank you for the nice rating.

10/10 Loistava

Cynthia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The man who checked us in was very friendly and welcoming. He also explained some quirks of the property, like breakfast being on the 2nd floor. Before coffee you may never find it.
Yöpyi 1 yön joulukuussa 2023
Chad - GM vastasi 8.12.2023
Thank you for this lovely rating and kind comment about our Front Desk staff member. Hope to host you again here soon.

10/10 Loistava

john

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice stay. I would recommend to others.
Yöpyi 5 yötä marraskuussa 2023
Chad - GM vastasi 29.11.2023
Thank you very much! We are all very happy that you were happy here with us.

6/10 OK

Elizabeth

Yöpyi 1 yön marraskuussa 2023
Chad - GM vastasi 20.12.2023
Thank you for reviewing us, and apologies we only provided a 3 out of 5 experience for you. Please let us know what happened at some point, because we don't like any ratings that aren't a full 5 out of 5. We want everyone to have a 5 out of 5 experience here with us.