Hotellit uima-altaalla - Bromsash, Ross-on-Wye

”Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

”Lovely hotel. Excellent breakfast. Fast efficient check-in and check-out.”

”Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.”

”Good facilities ”

”Comfortable bed, spacious room and bathroom. Unfortunately I didn’t get a chance to try the spa as I was traveling through and had to leave early. ”

”Everything about our stay was perfect, food was excellent and use of the spa is well worth it. We were upgraded without requesting it (never ever asked before) the room was stunning. The only downside was that we were directly above the kitchen, and there was constant banging coming from the kitchen. When i asked, apparently it was the water pipes when the dishwasher was in use. Didn't really affect us, as we were hardly in our room, but i could imagine you wanted a relaxing time in your room...

”Food wasn't that great. Bed was uncomfortable. Shower took forever to warm up and when it was warm enough the water felt dry. Facilities didn't feel like they were good for price.”

”All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. ”