Hotellit uima-altaalla - Burgh Castle, Great Yarmouth

”My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

”The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

”部屋は広く､スーツケースを広げても全く問題ないが、鍵がかかりづらく、また隣ではなく向かいの部屋の開閉の音が気になった。今回は立地第一条件だったので、満足だが、狭い階段の上り下り､スーツケースを持っては大変だった。 部屋の設備としてティッシュくらいは置いてもらいたい。”

”The staff couldn't have been more helpful, and the accommodation was spotless. Thank you for a lovely weekend.”