Burtonsville Hotellit

”Todo fue excelente. 2 minutos (max) para registrarme. Amabilidad y sonrisas por doquier. Cuarto superlimpio. Noche tranquila. Desayuno suficiente para arrancar. Maravilloso 7 estrellas”

”Clean”

”Very clean. Nice hotel.”

”Property was very well maintained and stuffs were very friendly and helpful”

”Clean room Excellent staff”

”The room was clean and well stocked, but not in good condition. Furniture was worn and broken. The pillows felt like bags of lumpy fluff and definitely need replaced. The comforter was discolored. The room phone was not functional. The toilet was shockingly loud - would wake people up in the middle of the night. The hallways were muggy and warm, I felt bad for staff having to work in them. Only one elevator was working and it needs some repairs to the flooring.”

”The bathroom was not properly ventilated and the reception staff was not welcoming.”

”Adequate hotel for an overnight stay if needed, worth medium dollar. I walked into a slippery wet hotel floor, almost leading to injury, with very loud neighbors that ironically had to be escorted from the property. Although the staff was helpful enough to assist in taking care of these inconveniences, these were issues that I would not have anticipated experiencing, especially what a heavy and damaged/refundable incidental fee upon check-in.”

”Amenities could be better. Must provide water bottles during the check in. This is very common at other hotels.”

”Bedbugs. They charge $50 for incidentals they never refund.”

”Very good and quiet airport hotel with great services”

”The check in was smooth, the entrance easily accessible”

”+ Convenient location, spacious room, kitchen in the room. - The room would really need a heavy renovation. ”

”Our stay was excellent. The staff were friendly and helpful to our needs”

”I am so grateful for this hotel. The hospitality that the staff showed my family was impeccable. The housekeeping head, Liz, went out of her way to retrieve my father's outfit and wallet when we left it after checkout. She promptly called me and left it with the reception when she found it. What a kind-hearted person. Thank you so much for comfortable stay, you are a gem of a find!!”

”Best Western is a good budget friendly hotel. I loved that there was a desk and office chair, so I could get some work done. The staff were also helpful when I needed help.”

”The hotel was clean and new. However, service was not good. I needed to call the reception and had to speak to a bot who could not understand my request and could not speak with a real person. We ordered room service which was totally overpriced. A small burger came in a plastic container with wobbly plastic cutlery.”