Residenssit – Cabo Real

”The most unprofessional staff I have ever come across in the hospitality industry. Especially reception, reservations & importantly reception manager. Ifor a so call five star all inclusive resort, they don’t deliver. No hot water twice during our stay, pool service was a joke that’s if you could land a deck chair. You had to get up 6:00am to reserve one, then the staff were so under staffed. Food and drinks didn’t come out at a reasonable time and then they where also incorrect. When...

”It is a gorgeous property with a beautiful beach and nice, warm pools. The room was great and had an amazing ocean view. Staff was nice and courteous. However, I was very displeased with 2 things: 1) housekeeping didn't come to clean the room - we had to request several times before we had a cleaning on day 2 but day 3, again no one came. When we complained about it to a front office employee, the only answer we got was that we had a "do not disturb" sign on the door which was not true as we...

”Muy recomendado para parejas que desean descansar en un lugar tranquilo y agradable, excelente servicio en el restaurante y en el bar.”

”This was our first time at an all-inclusive resort, and my husband and I (in our late 30s and early 40s) really enjoyed the relaxing, adults-only atmosphere. The resort itself is absolutely beautiful and stylish. The Good: Service: 5/5! The staff members were incredibly gracious and helpful. Having a WhatsApp chat available for anything we needed was a fantastic touch. Vibe: The pool was very lively with great music and activities throughout the day. Drinks: My favorite bar for a well-made...

”Everything was great. Our only complaint was that leaving our room, 412 in Baja point, the smell of sewage was strong every day. Was pretty gross. But as soon as we were upstairs it was gone. So it was a hold your breath and go. Didn’t smell in the room either. But next time I would ask to move rooms and it kind of grossed you out when u r feeling clean hah. Pools were great. Towels are available at both big pools which one of been good to know as we kept going to the main pool next door at...

”No need to look at any other resorts in Cabo. This is truly the best one we’ve ever stayed at. We love it. 3 visits in 18 months. It’s the best!”

”Awful. Unsafe place. Terrible customer service. I’m not even going to spend my time and tell my horrible experience, I will just say- avoid.”