What a wonderful review, Kelly! We are so glad to hear that you loved your stay with us and that our staff was able to provide you with such wonderful and accommodating service. We look forward to your return and to providing you with another unforgettable experience. Thank you for choosing us and for sharing your feedback

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our staff. Providing warm and friendly service is always our goal, and we are delighted to hear that we were able to exceed your expectations. We hope to welcome you back again soon for another fantastic stay!

Thank you for your review and score. Hope to have you back soon.

Thank you for your score and review. Hope to have you back soon.

Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our staff, bell boys, and shopping center to be awesome. However, we're sorry to hear about the issues you experienced with some of the cleaning staff and the water pressure in your suite. Please know that we take your feedback seriously and will address these issues to improve our service.We apologize for any inconvenience caused by the cleanliness and maintenance issues you encountered. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there's anything else we can do to assist you, please let us know.Thank you for choosing our resort, and we hope to see you again soon.

Thank you for your score and comments. Hope to see you back soon.

Thank you so much for your score and review. Hope to see you back soon.

Dear Lisa,Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you found our property to be in the perfect location for walking to the Marina and that you felt safe during your stay.We appreciate your comments about our spacious and comfortable rooms. However, we apologize for any inconvenience you experienced with the lack of necessary items in the kitchen. Your feedback is valuable to us, and we will take it into consideration to improve our guests' experience.We understand your concern about the cost of items in our gift shop/store and the pricing of unionized cabs. We strive to provide a convenient and comfortable stay for our guests, and we apologize if we fell short of meeting your expectations in these areas.We're glad to hear that you would consider staying with us again and appreciate your understanding. If you choose to visit us in the future, please don't hesitate to reach out to our staff for any assistance or information you may need during your stay.Thank you once again for your feedback, and we hope to welcome you back soon.Warm regards,

Dear Brandon,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our facility to be in a great location with beautiful views, and we appreciate your willingness to stay with us again.We apologize for any inconvenience you experienced regarding the fee structure during your stay. We strive to be transparent with our guests about all fees and charges, and we're sorry if this was not the case during your visit. Your feedback is valuable to us, and we will use it to improve our communication with guests regarding fees and charges.If you choose to stay with us again, please feel free to reach out to our staff with any questions or concerns you may have about fees or charges. We want to ensure that your stay is as enjoyable and hassle-free as possible.Thank you once again for your feedback, and we hope to welcome you back for a more transparent and enjoyable stay in the future.Warm regards,

Thank you for your continued patronage and for sharing your feedback with us. We are thrilled to hear that you love the location and view at Playa Grande Resort & Grand Spa.Regarding the service charge, we would like to clarify that it is a workers union agreement, which is a common practice among hotels in Cabo. This service charge is shared among hotel employees as part of their compensation. We apologize if this was not communicated clearly during your stay, and we appreciate your understanding and support of our staff.We look forward to welcoming you back to Playa Grande Resort & Grand Spa for many more memorable stays. If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know.Warm regards,

Thank you so much for your comments and score! Hope to see you back soon!

Thank you very much for your score. It will be a pleasure to host you again.

Hi Tim! thank you so much for your score and review. Hope to see you back soon.

Thank you for your score! Hope to see you back soon!

Thank you so much for your score and review! See you next year.

Thank you so much for your glowing review on Expedia! We are thrilled to hear that you enjoyed the beauty of our resort, the variety of activities available, and the dining options. Our staff takes great pride in providing exceptional service, and we're delighted that this was evident during your stay.Choosing the all-inclusive option on your next visit will indeed allow you to experience even more of what we have to offer. We look forward to welcoming you back to Playa Grande Resort & Grand Spa for another wonderful getaway!Best Regards,

Thank you so much for your score and comment. See you soon.

Thank you for your wonderful review, Kathleen! We're delighted to hear that you enjoyed our property and the service provided by our cleaning and pool staff. We strive to ensure that every guest experience is exceptional, and it's great to know that we met your expectations in these areas.We apologize for the confusion regarding the all-inclusive package pricing and the inconsistency you experienced. We are actively working on streamlining our communication and pricing strategies to ensure a more consistent and clear experience for all our guests.We regret that you were unable to meet with our wedding coordinator during your visit. We understand how important these occasions are and would love another opportunity to discuss your son's wedding plans and how we can make your next visit perfect.Thank you once again for your feedback and for considering us for such a special event. We look forward to welcoming you back and hopefully celebrating many more special moments with you in the future.

Dear Sindy,On behalf of the entire ambassadors of service, we would like to thank you for visiting us. it will be a pleasure to welcome you again soon.Sincerely,The management

Thank you so much for your score and comment. Hope to see you back soon.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand that dealing with birds during meals can detract from the enjoyment of dining, and we are looking into additional measures to address this issue while ensuring the safety and natural beauty of our surroundings.We also regret that you found the food pricing not aligned with its value, and we appreciate your honesty as it guides us in reevaluating our menu offerings to better meet our guests' expectations.Regarding the noise disturbances in your room, we sincerely apologize for the inconvenience it caused. We aim to ensure all our guests have a restful experience, and we will investigate the source of the noise to prevent future occurrences.Your comfort and satisfaction are of utmost importance to us, and we hope you will give us another opportunity to provide you with a better experience on your next visit.Warm regards,

Thank you for sharing your experience at our property and for the wonderful rating! We're thrilled to hear you enjoyed the beautiful views from your room and found the check-in and parking convenient. We appreciate your feedback on the dining and bar services; we're always looking for ways to enhance all aspects of our guest experience. Your recommendation means a lot to us, and we hope to welcome you back soon for another great stay!Warm regards,

thank you for your score. We hope to see you back soon.

Thank you so much for your lovely review! We're delighted to hear that you had a wonderful week with us and enjoyed the beautiful ocean view. It's great to know that our staff made a positive impact on your stay with their helpful and responsive service. We hope to have the pleasure of welcoming you back again soon for another memorable experience.

Thank you for your glowing review! We're delighted to hear that you loved your stay at Playa Grande Resort & Grand Spa. It's wonderful to know that you found the beds comfortable and the rooms clean, as we strive to provide a relaxing and tidy environment for all our guests.We're also thrilled that you enjoyed the food and drinks and that our staff made a great impression on you. Our team works hard to ensure every guest feels well cared for and appreciated, so it's rewarding to know we hit the mark during your visit.We look forward to welcoming you back for another amazing stay. If there's anything we can do to make your next visit even more special, please don't hesitate to reach out.Warm regards,

Thank you so much for your excellent review. We're thrilled to hear that the upgrade added a special touch to your stay at Playa Grande Resort & Grand Spa. It's wonderful to know that you felt safe and appreciated our staff's efforts to provide awesome service.We're also glad that our location contributed positively to your experience, with easy access to the town and marina enhancing your stay. It sounds like you and your family thoroughly enjoyed the fun poolside activities we offer, which are designed to entertain guests of all ages.Thank you again for choosing Playa Grande and for your recommendation. We look forward to welcoming you back for another delightful visit. If there's anything you'd like to see on your next trip or any other feedback you'd like to share, please don't hesitate to let us know.Warm regards,

Muchas gracias por compartir su experiencia en Expedia y por otorgarnos una calificación de 5 sobre 5. Nos complace enormemente saber que disfrutó de la ubicación privilegiada de nuestro hotel, cercana a la Marina, y que la atención recibida cumplió con sus expectativas.Entendemos la observación sobre nuestra playa y, aunque es cierto que no es apta para el baño debido a las condiciones del mar, esperamos que haya disfrutado de las vistas y el entorno que ofrece.Nos alegra saber que se benefició de un upgrade durante su estancia, y esto es reflejo de nuestro compromiso por brindar experiencias excepcionales a nuestros huéspedes.Agradecemos su recomendación y esperamos tener el placer de recibirle nuevamente en Playa Grande Resort & Grand Spa para otra estancia memorable. Si hay algo en lo que podamos asistirle para su próxima visita, no dude en comunicarse con nosotros.Cálidos saludos,

Thank you so much for your score and review! Hope to see you back soon.

Thank you very much for your score. We hope to see you back soon.

Thank you so much! Hope to see you back soon.

We are truly sorry to hear that your experience at our property did not meet your expectations. We take your feedback seriously and would appreciate the opportunity to learn more about the specifics of your stay so we can address and rectify any issues. We are committed to ensuring our guests have a positive and enjoyable stay, and we hope to have the chance to prove this to you in the future.

Thank you for your score and review! Hope to see you back soon!

Thank you, Anjuli, for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the room location, especially with a toddler, and the initial noise issues. We're glad to hear that your room was changed to a more convenient and quieter one the next day, though we regret that this was not your initial experience. We're also concerned about your observation regarding our staff's helpfulness and the communication about activities. Your input is crucial for us to address these areas and improve our guest experience. We're disappointed to hear that you wouldn't choose to stay with us again, but we appreciate your honesty as it helps us to enhance our services for future guests. If there's anything specific you'd like to discuss further or if you have suggestions for improvement, please don't hesitate to contact us.

Thank you for your comments and rating. We hope to have you back soon.

Thank you very much for your score. Hope to have you back soon.

Thank you for your score and review. We hope to see you back soon.

Thank you for your rating. Hope to host you again soon.

thank you very much for your review and score! Hope to see you back soon.

Thank you, Shiran, for your wonderful review! We're thrilled to hear that your family of six found our rooms super comfortable and well-equipped, especially with the full kitchen equipment. It's also great to know that you found our resort to be kid-friendly with lots of activities for all ages. We strive to create a welcoming and enjoyable environment for guests of all ages, and we're delighted that we could make your stay memorable. We look forward to welcoming you and your family back for another fantastic experience!

Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during the check-in process. Rest assured, our key system is designed to grant access to your room as soon as you are checked in through our front desk system. We regret any miscommunication or delay caused by the concierge's approach. Your feedback is valuable, and we will address this issue to ensure a smoother check-in process for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.

We apologize for not meeting your expectations during your recent stay. We are addressing the concerns you raised, including the staff's demeanor, lack of VIP amenities, and room issues, to enhance our service and guest experience.While you've indicated a decision not to return, we hope you might reconsider and give us a second chance to demonstrate the high-quality experience we aim to provide.Sincerely,

Thank you for your excellent rating and for choosing our resort! We're thrilled to know you had a wonderful experience. We strive to provide an exceptional stay for all our guests and are delighted to hear we met your expectations. We look forward to welcoming you back for another outstanding visit!

Thank you for your excellent rating and for taking the time to share your experience at our resort. We're thrilled to hear that you enjoyed your stay overall.We understand your concern regarding the lack of heating during the cooler nights. Unfortunately, like the majority of hotels in Cabo, we do not have a heating system due to the typically warm climate and the very few days of low temperatures throughout the year. We apologize for any inconvenience this may have caused and appreciate your understanding.For your future visits, please let us know of any comfort preferences in advance, and we will do our best to accommodate them, ensuring a more comfortable and enjoyable stay.We're delighted that you chose our resort and look forward to welcoming you back for another wonderful experience.Regards,

Thank you for your outstanding review and for sharing your experience on Expedia. We are delighted to hear that our resort exceeded your expectations and that you found the cleanliness and overall condition of our property to be immaculate.We understand your comments regarding the all-inclusive option and appreciate your feedback on its value. For your future visit, we would be happy to assist you in exploring all-inclusive package options that may better suit your needs and enhance your experience with us.We are thrilled that you are considering a return visit, and we eagerly look forward to welcoming you back, possibly with the all-inclusive package, for another exceptional stay.Warm regards,

Thank you for your five-star review and for choosing our resort for your stay. We're delighted to hear that you found our resort great and appreciated its proximity to the city. It's wonderful to know that our location contributed to your positive experience.We look forward to welcoming you back for another enjoyable stay, where you can explore even more of what the city and our resort have to offer.

Thank you so much for your review and score! Hope to see you back soon.

Thank you very much for your rating. Hope to see you back soon.

Thank you, Nicole G., for your glowing review! We're thrilled to hear that you loved everything about your stay at our hotel, especially our service. Providing exceptional service is our top priority, and we're delighted that our staff exceeded your expectations in every way. Your kind words mean the world to us, and we can't wait to welcome you back for another amazing experience in the future!

Thank you, Juan, for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found your room to be nice and spacious. It's fantastic to hear that you made some good friends at our restaurant by the lobby – creating memorable connections with fellow guests is what we strive for. We're thrilled that you enjoyed the delicious food we offer, and we can't wait to welcome you back soon for another fantastic stay at Playa Grande!

Thank you for your fantastic review! We're thrilled to hear that you had a wonderful check-in process and that your room was in the best location with gorgeous views of the playa. It's fantastic that you enjoyed the welcome appetizers and snacks, and we're glad our concierge confirmed the order before your stay, ensuring a seamless experience for you. We truly appreciate your recommendation and hope to welcome you back for another fantastic stay at our resort in the future!