Hotellit uima-altaalla - Castlemorton, Malvern

”The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.”

”All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. ”

”Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

”Very helpful staff on Reception, in the Spa and Housekeeping. ”

”The room is very basic and dark. The bed was very uncomfortable and some of the light switches were falling apart. Service was very poor and the spa was dirty and not maintained. ”

”The reception at the hotel was excellent, however the evening menu and food was disappointing.”

”Lovely stay, lots of character and fantastic breakfast. Parking tight but suitable”