Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Parco degli Aragonesi, by choosing us for your stay in Catania. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Giovanni Cervera General Manager

Dear Guest, First, let me show you my sincere gratitude for their time by sending your review through Expedia and for the trust you have placed choosing NH Parco degli Aragonesi. I very much appreciate your comments that I shared with my staff. They are the symbol of our excellence, a service characterized by professionalism and continuous efforts to satisfy our customers. I assure you that comments like his give us the incentive to continue in our daily effort and is our main aim to ensure that the customer may be surprised and feel special during their stay at our hotel. We hope to have you soon again our guest, to try also to transform its "Good" to "Excellent". See you soon. Giovanni Cervera General Manager

Dear Mr Guy,thanks for your score, we reckon you had all in all a good stay with us and we are glad to welcoming you. Looking forward to meeting you again.Best regardsLucrezia Bontempo, Reception Dept, for Simone Messina, General Manager

Dear Maha,thanks for your score, we appreciate!Best regards Lucrezia Bontempo, Reception Dept, for Simone Messina, General Manager

Dear Cristina, We are delighted that you had an excellent stay at NH Parco degli Aragonesi!We appreciate your positive feedback and look forward to welcoming you back for another fantastic visit to Catania. Thank you for choosing our hotel! Best regards,Lucrezia Bontempo, Reception dept, for Simone Messina, general manager

Dear Mr Louis,Dear Mrs Sparks,thanks for choosing Nh Parco degli Aragonesi. It's a great pleasure to read your comment about our location and our helpful staff: we are thrilled you enjoyed your stay and the convenience of the area. We would like to welcome you back and let you experience another wonderful stay.Best regardsLucrezia Bontempo, Reception dept, for Simone Messina, General Manager

Dear Migule, thanks for choosing us. Your appreciation for our attentive staff means a lot to us. For sure, you will find the area more lively with the arrival of warm season, our private beach is outstanding, please visit us again!Best regardsLucrezia Bontempo, Reception dept, for Simone Messina, General Manager

Dear Mariana,thanks for choosing Nh Parco degli Aragonesi and for sharing your experience. Were glad you enjoyed your stay and we do hope that you will return soon. Best wishesLucrezia, Reception dept, for Simone Messina, general manager

Gentile Amadeo, grazie per aver scelto NH Parco degli Aragonesi e per aver condiviso la Sua esperienza presso la nostra struttura. Il Suo breve ma intenso commento ci riempie di soddisfazione poichè equivale al raggiungimento del nostro più ambito obiettivo: il benessere dei nostri ospiti. A Presto! Cordiali saluti Lucrezia Bontempo, Reception dept, per Simone Messina, General Manager

Dear Mr Gustavo,Thank you very much for taking the time to provide us with your feedback. We are sorry to hear about your disappointment, as this was certainly not the experience we wished you to have. Please know that your feedback has been shared with our senior management team for their further and future consideration but consider that we are planning renovation works for some room bathrooms. We hope to see you again soon to show you the results! Warm Regards Lucrezia Bontempo, Front Office Dept. for Simone Messina, General Manager

Dear Lisa, thanks for choosing us. We are thrilled you had a positive experience at NH Parco degli Aragonesi! We look forward to providing you with another exceptional stay in the future! Best regards, Lucrezia Bontempo, Front Office Dept, for Simone Messina, General Manager

Dear Sandra Romero,Thank you very much for taking the time to provide us with your feedback. We wish to welcome you again. Best regards.Lucrezia Bontempo, Reception dept, for Simone Messina, general Manager

Dear Guest, Thanks for staying with us. We appreciate your feedback! We are glad you enjoyed your stay and the convenience of our premises. We do hope that you will return soon. Best wishes.Lucrezia Bontempo, Front Office Dept., per Simone Messina, General Manager

Dear Guest, Thank you very much for taking the time to provide us with your feedback. We are sorry to hear about your disappointment, as this was certainly not the experience we wished you to have. Please be sure that your feedback has been shared with our team for their further and future consideration and accept our most sincere apologies. We hope to see you again! Warm Regards

Gentile Ospite, Grazie per aver scelto il nostro Hotel per il suo soggiorno. Siamo felici di leggere la sua recensione positiva: sapere di averLe offerto un’esperienza piacevole ci motiva a fare sempre del nostro meglio. Ci auguriamo di rivederLa presto! Cordiali Saluti

Dear Guest, thanks for your assessment. We will be happy to welcome you again. Best regards

Dear guest, thanks for choosing us. Your appreciation of our work makes us proud. It will be a pleasure to welcome you again. Best regards

Dear guest , We are thrilled you had such a positive experience at NH Parco degli Aragonesi! Your appreciation of the helpfulness of our staff is truly valued. Thank you for highlighting our convenient location. We look forward to providing you with another exceptional stay in the future! Best regards,

Dear Guest, thanks for your rating. We are thrilled you had a nice experience with us. We are looking forward to welcoming you back in future, best regards.

Dear Guest, We are thrilled you enjoyed your stay at Nh Parco degli aragonesi! We hope to welcome you back for another enjoyable visit soon! Best regards.

Dear Guest, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regards

Dear Guest, thanks for your stay with us and for appreciating our team's attentiveness which is in fact something we take pride. We hope to welcome you again in future. Best regards

Dear guest, thanks for choosing NH Parco degli Aragonesi and sharing your experience. Your feedback about the beds experience is noted, and we'll address this to ensure a more accommodating service. We're committed to providing exceptional stays and hope to welcome you back for another more enjoyable visit soon! Best regards.

Dear Guest, thanks for staying at our hotel. We are thrilled you enjoy our premises. Our staff is happy to receive your sincere compliments. We wait for you again in future. Best regards

Dear guest, thanks for your assessment. It has been a great pleasure to welcome you. Best regards

Dear Guest, thank you for choosing Nh Parco degli Aragonesi for your stay in Catania and devoting your time to leaving us your precious review. We are glad that you had a nice overall stay with us and you enjoyed our room and breakfast.Looking forward to welcoming you again, Kind regards.

Dear Guest , We are delighted you chose to stay with us at Nh Parco degli Aragonesi. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Best regards

Dear Guest,Thanks for choosing Nh Parco degli Aragonesi. We really appreciate your comment regarding the location. Unfortunately the bus service into town is quite slow and, even though this is out of our control, we apologize. As to the taxi calling service, there must have been some misunderstanding: to assist our guests is our priority and probably the staff said that it was not necessary to book a cab in advance in order to not pay more for the reservation. Looking forward to welcoming you again, Kind Regards.

Dear Guest, we are delighted that you had an excellent stay at NH Parco degli Aragonesi!. We appreciate your positive feedback and look forward to welcoming you back for another fantastic visit to Catania. Thank you for choosing our hotel! Best regards

Dear Guest, Thank you for your evaluation!Best Regards.

Dear Guest, thanks for choosing Nh Parco degli Aragonesi and for your evaluation. Best wishes

Dear Guest, Thank you for your evaluation!Best Regards.

Gentile Ospite, grazie per aver scelto Nh Parco degli Aragonesi. Apprezziamo il Suo breve e intenso commento e siamo felici di leggere che Le è piaciuto tutto del Suo tempo con noi. Il nostro personale lavora duramente per superare le aspettative dei nostri ospiti e garantire a tutti un'esperienza rilassante. Recensioni come la tua rendono tutto piu' bello. A presto

Dear Guest, thank you for your stay with us and your review. We believe that all reviews give us the opportunity to grow, so we present all feedback to our senior team to make improvements where we feel they can be made. Best regards

Dear Guest, thanks for choosing NH Parco degli Aragonesi for your stay in Catania and for sending us your precious feedback. We are pleased that you enjoyed your stay in general. We understand your disappointment concerning swimming pool opening time, from 9 am to 7pm, and maybe, next summer season, we will take into consideration your suggestion, hoping to welcome you back again. Best regards

Dear Guest, thank you for choosing and sharing your experience at our NH Parco degli Aragonesi! Your positive feedback on the room, breakfast, and attentiveness staff is much appreciated. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.Looking forward to welcoming you again, Kind regards.

Dear Guest, We are happy you enjoyed your one-night stay at Nh Parco degli Aragonesi! Your positive feedback on the location and cleanliness is much appreciated. We hope you had a fantastic time in Sicily, and if your travels bring you back, we will be delighted to welcome you again for another nice stay. Best regards

Dear guest, thanks for choosing Nh Parco degli Aragonesi, we hope we can welcome you back again for a more enjoyable stay. Best regards.

Dear Guest, thanks for your stay with us! We wish to welcome you again. Best regards

Dear guest, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regards

Dear Guest, thanks for your assessment. It would be a pleasure to welcome you again. Best regards.

Dear Guest, thanks for choosing us. We are thrilled that you experienced warm hospitality during your stay at NH Parco degli Aragonesi. Our team's attentiveness is something we take pride in.We are looking forward to welcoming you in the future. Best regards.

Dear Guest, We are delighted you enjoyed our fantastic location near the sea and appreciated the pool area. If your travels bring you back to the area, we'd love to welcome you again. Best regards

Dear Guest, , thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regardsReception Staff.

Dear Guest, we are thrilled you enjoyed your stay at Nh Parco degli Aragonesi! Your positive feedback appreciated. If your travels bring you back, we will be delighted to welcome you again for another wonderful stay. Best regards

Dear Guest, we are happy you enjoyed your stay with us. We hope to welcome you again. Best regards

Dear Guest, thanks for appreciating our hotel. Great pleasure to have welcomed you. Best regards

Dear Guest, thanks for your good evaluation. Best regards

Dear Guest, We are thrilled that you experienced warm hospitality during your stay at nh Parco degli Aragonesi. Our team's attentiveness is something we take pride in.Looking forward to welcome you again. Best regards

Dear Guest, We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. Looking forward to welcoming you back soon, best regards