Cataño Hotellit

”The sealant under the shower door was coming off, causing water to leak out. pull out couch was broken and due to it being broken I did not lift it to look for the remote that was stuck underneath. Came back one day and the door was wide open. Horrible communication. Uber and door dash could never find us. Not happy with my stay at ALL”

”Great staff, hotel, location!”

”Breakfast was greate. Room are small and old.”

”Everything great”

”No water for over 12 hours and the beach is located across the highway you will have to go up stairs and cross the bridge not how it was showed on the website:”

”The rooms were clean, hotel staff was great, pool was overcrowded on the weekend. This resort is expensive. Try to dine local. The staff at Ocean Breeze Restaurant was rude.”

”No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico”

”Yes”

”Room was not oceanfront as described”

”I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

”Check in staff were extremely courteous and efficient. This is my third time at this hotel. The pool felt like a party. The DJ was wonderful. I came back to room daily to a well cleaned room. Love the restaurant. With so many restaurants around San Juan, I only wanted to eat at the embassy. Well made drinks at the restaurant. The beach chairs and umbrella were quickly set up. I am already planning my next trip back.”

”Our stay was great, no complaints. Property is really nice”

”I stay here every time I go to San Juan. Staff is amazing and has everything you need in one place if you don’t want to leave the resort,”

”my room was clean, Staff were great, Breakfast was the best part but 50. per night for "resort cost" hasn't been justify at least for me. While I loved the service and food, the extra ($50) per night for Wi-Fi, pool access, or fitness centers often leaves a sour taste. I don't drink alcohol neither use the pool when I'm traveling.”

”Beautiful hotel, very clean, lovely pool, excellent beach area with chairs, towels, and umbrellas”

”Siisti huone, mukava asiakaspalvelu ja sijainti.”

”First and foremost, there is no water in san juan. Expedia is not doing their due diligence and putting a travel advisory before booking. Thank God la concha had water. Hotel is beautiful. Some of the workers at the restaurants acted like we didnt exist and it was on more than one occasion. Serafina food is amazing. Estefany at Aqa is amazing!!! I wont be back to puerto rico but the la concha will be missed”

”The staff was very friendly and helpful. When we came to this property we were pleasantly impressed by the cleanliness of the room, the grounds and the pool. It’s just a 10 minute walk to the beach and centrally located in walking distance to other restaurants and shops. I recommend this hotel for single travelers, couples and families.”

”Parking”

”I liked the beach very much. The pool area was cute. The restaurants were all beyond terrible. The "free drinks" cocktail hour sounded like so much fun...except you had to wait on a giant line to actually get a cocktail. Not fun. Couldn't stream movies in the room which was unfortunate.”